Diamond Love Bridal Couture
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Do not be fooled by the instagram lives, the flashy language and the seemingly "know how" demeanour. This is a cheap scate shop that offered us borehole water in dirty water glasses. None of the dresses on their whatsapp are in store. They expected that after paying R380 for a fitting I would dare try on dirty dresses that have not been to the dry clean. They do not have sizes even after they make you fill in some form with your information and dress preferences. They claim to have the dresses you say you like only to walk in and the store has barely ten china mall cheap dresses. I demanded my refund for the booking because literally there was no dresses to fit.
1 reviews | Active since Jan 2020
Do not be fooled by the instagram lives, the flashy language and the seemingly "know how" demeanour. This is a cheap scate shop that offered us borehole water in dirty water glasses. None of the dresses on their whatsapp are in store. They expected that after paying R380 for a fitting I would dare try on dirty dresses that have not been to the dry clean. They do not have sizes even after they make you fill in some form with your information and dress preferences. They claim to have the dresses you say you like only to walk in and the store has barely ten china mall cheap dresses. I demanded my refund for the booking because literally there was no dresses to fit.
1 reviews | Active since Jan 2020
FOR ALL FUTURE BRIDES PLEASE READ THIS!! Please no matter how many good reviews are here, which I believe to now be ****, this place is a ****. They do not have ANY of the beautiful dresses they have on their website. Its cheap awful ****, so they sit putting designer dresses on the website to get you to pay R380 for a fitting, but meanwhile they have nothing advertised, some cheap china mall dresses. Please dont waste your time or money Please, give this place a skip.
1 reviews | Active since Jan 2020
FOR ALL FUTURE BRIDES PLEASE READ THIS!! Please no matter how many good reviews are here, which I believe to now be ****, this place is a ****. They do not have ANY of the beautiful dresses they have on their website. Its cheap awful ****, so they sit putting designer dresses on the website to get you to pay R380 for a fitting, but meanwhile they have nothing advertised, some cheap china mall dresses. Please dont waste your time or money Please, give this place a skip.
1 reviews | Active since Jan 2020
Initially very welcoming and friendly. Even though there were extra's promised at the first appointment that were never fulfilled, Once 60% deposit for the dress was payed the communication was bad and there was no correspondence. The lady that I was dealing with (Bredget) did not make my experience pleasant at all. After not being able to attend one appointment; I was treated extremely poorly as I was told my dress got moved to the back of the list a week before my wedding and that I did not make my dress a priority and that my overdue final balance was due within the next day. Only after final payments were made, did they treat me like a paying customer and made sure that they could fit me into their schedule. I am disappointed in not only how they made me feel but also at how their priorities are all centered around money.
1 reviews | Active since Jan 2020
Initially very welcoming and friendly. Even though there were extra's promised at the first appointment that were never fulfilled, Once 60% deposit for the dress was payed the communication was bad and there was no correspondence. The lady that I was dealing with (Bredget) did not make my experience pleasant at all. After not being able to attend one appointment; I was treated extremely poorly as I was told my dress got moved to the back of the list a week before my wedding and that I did not make my dress a priority and that my overdue final balance was due within the next day. Only after final payments were made, did they treat me like a paying customer and made sure that they could fit me into their schedule. I am disappointed in not only how they made me feel but also at how their priorities are all centered around money.
1 reviews | Active since Jan 2020
Benoni/ Kempton Park Ttaditional Healer/ Money Spell Caster && Physic Healer Call + ********** 1269 in SOweto/ jhb/ Sandton/ randburg Lost Love Spells • Money Spells • Protection spells • Marriage Proposals • Return my lost lover • Love spells • curse removal • stop a divorce • witchcraft spells • Psychic Love related problems or Mending broken Relationships. . Divorce related problems . Witchcraft related problems . Business related problems 1. Wealth protection Spells 2. Aura spells 3. Marry me spell 4. Break up spells 5. Bewitching spells or Bad luck spells 6. Reclaim my wife spells 7. Lost Love Spells, 8. Attraction Spell, 9. Divorce Spells, 10. Marriage Spells, 11. Fertility spells/Pregnancy spells, 12. Banish a Past Lover Spell, 13. Making Up Spells, 14. Mend a Broken Heart, 15. Breaking Up, 16. Powerful Love Spells, 17. Make someone love you, 18. Radiate true Love (soul mate spell), 19. Forget and to Forgive, 20. Faithfulness spell, 21. Return A Loved One, 22. Break Them Up, 23. Stop a Divorce now! 24. Troubled marriages, 25. To win your lover & Marry you, 26. Bad Luck, 27. Bewitched people, 28. To win old friendship, 29. Stop drinking, smoking and using drugs, 30. Finding and keeping a good job, 31. Boosting your business and keeping up a good business successfully from one generation to another, 32. Protection at home call/watsapp + ********** 1269 http://traditionalmagicspells.com/ Email.. ********** http://businessandmarriagesoluctions.zohosites.com/
1 reviews | Active since Jan 2020
Benoni/ Kempton Park Ttaditional Healer/ Money Spell Caster && Physic Healer Call + ********** 1269 in SOweto/ jhb/ Sandton/ randburg Lost Love Spells • Money Spells • Protection spells • Marriage Proposals • Return my lost lover • Love spells • curse removal • stop a divorce • witchcraft spells • Psychic Love related problems or Mending broken Relationships. . Divorce related problems . Witchcraft related problems . Business related problems 1. Wealth protection Spells 2. Aura spells 3. Marry me spell 4. Break up spells 5. Bewitching spells or Bad luck spells 6. Reclaim my wife spells 7. Lost Love Spells, 8. Attraction Spell, 9. Divorce Spells, 10. Marriage Spells, 11. Fertility spells/Pregnancy spells, 12. Banish a Past Lover Spell, 13. Making Up Spells, 14. Mend a Broken Heart, 15. Breaking Up, 16. Powerful Love Spells, 17. Make someone love you, 18. Radiate true Love (soul mate spell), 19. Forget and to Forgive, 20. Faithfulness spell, 21. Return A Loved One, 22. Break Them Up, 23. Stop a Divorce now! 24. Troubled marriages, 25. To win your lover & Marry you, 26. Bad Luck, 27. Bewitched people, 28. To win old friendship, 29. Stop drinking, smoking and using drugs, 30. Finding and keeping a good job, 31. Boosting your business and keeping up a good business successfully from one generation to another, 32. Protection at home call/watsapp + ********** 1269 http://traditionalmagicspells.com/ Email.. ********** http://businessandmarriagesoluctions.zohosites.com/
1 reviews | Active since Jan 2020
Before and after alterations ? After having numerous problems with the alterations of my dress... Looking at the comparison of my dress on my wedding day... Its a completely different style. ? I had specifically decided on this dress for the low back (exactly what I had always wanted in my wedding dress and my main criteria when asked what I wanted!!! ) I picked this beautiful Kitty Chen dress with the perfect low bac**** We received the dress 2 days before leaving for destination wedding, after it going back FOUR times for messed up alterations, only to notice that after the final fitting the entire back was lifted!!! ???? What was done with alterations is beyond me.. To have completely destroyed the beautiful low back design I had chosen. I WILL NEVER RECOMMEND YOUR BOUTIQUE... ? If you have bought or rented a dress from diamond love ... I highly recommend you go elsewhere for alterations!!!!! You ruined my dream dress!!!
1 reviews | Active since Jan 2020
Before and after alterations ? After having numerous problems with the alterations of my dress... Looking at the comparison of my dress on my wedding day... Its a completely different style. ? I had specifically decided on this dress for the low back (exactly what I had always wanted in my wedding dress and my main criteria when asked what I wanted!!! ) I picked this beautiful Kitty Chen dress with the perfect low bac**** We received the dress 2 days before leaving for destination wedding, after it going back FOUR times for messed up alterations, only to notice that after the final fitting the entire back was lifted!!! ???? What was done with alterations is beyond me.. To have completely destroyed the beautiful low back design I had chosen. I WILL NEVER RECOMMEND YOUR BOUTIQUE... ? If you have bought or rented a dress from diamond love ... I highly recommend you go elsewhere for alterations!!!!! You ruined my dream dress!!!
1 reviews | Active since Jan 2020
I purchased my wedding dress from Diamond Love Bridal, and thereafter was approached by them to sell my dress to a bride that wanted the exact same dress. DL would be the middle man and facilitate the sale. I drew up a contract in which I stated my terms and conditions of the sale. DL agreed to the terms and signed the contract. The payment was supposed to happen as two deposits of 50% each, when the other bride came for her first fitting on 14/11/2015, and then her final fitting sometime in December. When the first payment was due, I was told that the bride had not come for her fitting and had not paid because she had an infection. The fact that she got sick is a lousy excuse for not paying, and for DL being in breach of the contract. And so began a long twisted road of lies and delays. The final deposit was supposed to happen in mid-December 2015. Again, more excuses. Sad to say, the bride was given the dress before she had paid the full purchase price. After almost two months of fighting with DL, my money was paid to me on 15/01/2016. The manager of DL is very unprofessional and down right rude!!! I regret ever having dealings with them. Disgusted.
1 reviews | Active since Jan 2020
I purchased my wedding dress from Diamond Love Bridal, and thereafter was approached by them to sell my dress to a bride that wanted the exact same dress. DL would be the middle man and facilitate the sale. I drew up a contract in which I stated my terms and conditions of the sale. DL agreed to the terms and signed the contract. The payment was supposed to happen as two deposits of 50% each, when the other bride came for her first fitting on 14/11/2015, and then her final fitting sometime in December. When the first payment was due, I was told that the bride had not come for her fitting and had not paid because she had an infection. The fact that she got sick is a lousy excuse for not paying, and for DL being in breach of the contract. And so began a long twisted road of lies and delays. The final deposit was supposed to happen in mid-December 2015. Again, more excuses. Sad to say, the bride was given the dress before she had paid the full purchase price. After almost two months of fighting with DL, my money was paid to me on 15/01/2016. The manager of DL is very unprofessional and down right rude!!! I regret ever having dealings with them. Disgusted.
1 reviews | Active since Jan 2020
On 9 April 2015 a dress fitting appointment was confirmed for 9 May 2015 at 11am at Diamond Love. On 8 May 2015 Linky confirmed appointment for 11am on 9 May 2015. Bride drove through from Mpumalanga especially for the appointment only to receive a SMS from the consultant at 10.20am cancelling appointment as they had double booked. Bride eventually persuaded a stubborn and unaccommodating consultant to allow for one fitting, Linky reluctantly agreed. In store service was rude, unwelcoming and unhelpful and bride was told to 'be very quick'. Not the kind of experience expected when shopping for such a special occasion.
1 reviews | Active since Jan 2020
On 9 April 2015 a dress fitting appointment was confirmed for 9 May 2015 at 11am at Diamond Love. On 8 May 2015 Linky confirmed appointment for 11am on 9 May 2015. Bride drove through from Mpumalanga especially for the appointment only to receive a SMS from the consultant at 10.20am cancelling appointment as they had double booked. Bride eventually persuaded a stubborn and unaccommodating consultant to allow for one fitting, Linky reluctantly agreed. In store service was rude, unwelcoming and unhelpful and bride was told to 'be very quick'. Not the kind of experience expected when shopping for such a special occasion.
1 reviews | Active since Jan 2020
My wife went to Diamond Love Bridal Couture and purchased a wedding dress. She left the dress to be altered at an extra cost of R3600. She paid for the dress and the alterations before returning to collect it. Unfortunately the alterations were done extremely poorly and the dress was cut too small - the dress maker cut off too much material which made it impossible to make it bigger without adding in an extra piece of fabric. My wife was extremely upset not only with the alterations but also the attitude and response from the shop. After the 3rd failed attempt at altering the dress my wife had to go to another dress maker in order to make a last ditch attempt to rectify the mess the dress maker had made. After the wedding I called the store to express my dissatisfaction however I was told that we agreed to their terms and conditions and nothing could be done. I was also informed that the stores policy is that we needed to advise them of an issue in writing, first we heard of it. Buyers Beware!! You are left with no options in this scenario other than to accept bad service.
1 reviews | Active since Jan 2020
My wife went to Diamond Love Bridal Couture and purchased a wedding dress. She left the dress to be altered at an extra cost of R3600. She paid for the dress and the alterations before returning to collect it. Unfortunately the alterations were done extremely poorly and the dress was cut too small - the dress maker cut off too much material which made it impossible to make it bigger without adding in an extra piece of fabric. My wife was extremely upset not only with the alterations but also the attitude and response from the shop. After the 3rd failed attempt at altering the dress my wife had to go to another dress maker in order to make a last ditch attempt to rectify the mess the dress maker had made. After the wedding I called the store to express my dissatisfaction however I was told that we agreed to their terms and conditions and nothing could be done. I was also informed that the stores policy is that we needed to advise them of an issue in writing, first we heard of it. Buyers Beware!! You are left with no options in this scenario other than to accept bad service.
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