FN
First National Debt
Unclaimed Business
FN
First National Debt
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Financial Services
#69NPS Score
0Unlikely
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
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Nomfundo Matsane-Ngwato
1 reviews | Active since Jan 2020
29 Aug 2023, 22:58
Insane bank charges😡😡😡
I have been abused my own bank that i have a home loan with, have been banking with them for more than 10 years. I have charges for my current account for more that R1300 and i have logged in a dispute with them, they are refusing to pay me back my money. My account is over drawn, i dont have money to pay my municipality rates for the house thay they have financed. I really need help, how do they expect me to survive providing my kids and paying for my rates. My municipality account has been disconnected, i do not have electricity with 2 kids in the house, one of them is a matriculant. FNB pay back my money.... you have abused me its enough now... i want my money back. Stay away from this Bank. It is ripping people off.
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Nomfundo Matsane-Ngwato
1 reviews | Active since Jan 2020
29 Aug 2023, 22:58
Insane bank charges😡😡😡
I have been abused my own bank that i have a home loan with, have been banking with them for more than 10 years. I have charges for my current account for more that R1300 and i have logged in a dispute with them, they are refusing to pay me back my money. My account is over drawn, i dont have money to pay my municipality rates for the house thay they have financed. I really need help, how do they expect me to survive providing my kids and paying for my rates. My municipality account has been disconnected, i do not have electricity with 2 kids in the house, one of them is a matriculant. FNB pay back my money.... you have abused me its enough now... i want my money back. Stay away from this Bank. It is ripping people off.
0
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SM
Selina M
1 reviews | Active since Jan 2020
25 Jul 2022, 20:08
Disgusting customer service.
Good Evening, So at FNB before you can’t get a good customer service as a client from all departments without complaining first and logging endless complains on Hellopeter???, but when it comes to debiting your account every month end they don’t fail. I have been sending emails to FNB and nobody has ever bothered to call me it’s been 3 good weeks now. This is disgusting Customer service for two weeks trying to get help.
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Selina M
1 reviews | Active since Jan 2020
25 Jul 2022, 20:08
Disgusting customer service.
Good Evening, So at FNB before you can’t get a good customer service as a client from all departments without complaining first and logging endless complains on Hellopeter???, but when it comes to debiting your account every month end they don’t fail. I have been sending emails to FNB and nobody has ever bothered to call me it’s been 3 good weeks now. This is disgusting Customer service for two weeks trying to get help.
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madelein M
1 reviews | Active since Jan 2020
29 Nov 2019, 15:24
Settlements
Tried to settle two cards but they keep on emailing me incorrect banking details. Trying now for a week already. Tried to phone them as well. Unable to get through with no option to record a message for them to call back.. Settlement expires tomorrow and they did not reply to my email and they not working on a saturday. Will not pay a cent. They will have to reduce settlement because of airtime and data waisted. Very very bad service
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madelein M
1 reviews | Active since Jan 2020
29 Nov 2019, 15:24
Settlements
Tried to settle two cards but they keep on emailing me incorrect banking details. Trying now for a week already. Tried to phone them as well. Unable to get through with no option to record a message for them to call back.. Settlement expires tomorrow and they did not reply to my email and they not working on a saturday. Will not pay a cent. They will have to reduce settlement because of airtime and data waisted. Very very bad service
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Deon S
1 reviews | Active since Jan 2020
28 Sept 2017, 10:12
VAN BAKBOORD NA STIERBOORD
Ek het nou al honderde rande se oproepe gemaak en was al self by my plaaslike tak ook gewees. Die afgelope twee maande word daar geld van my rekning afgetrek vir n kredietkaart wat ek alreeds te volle betaal het. 26/06/2017 R3173-90 27/09/2017 R4603-65 TOTAAL R7777-55 Die bank verwys my na die prokureurs toe en die prokureurs verwys my na die bank toe. Ek is nou al raadop weet nie met wie ek nou verder moet praat nie. Volgends Die prokureurs firma het hulle nie toegang tot my rekening nie en dit is FNB wat self die geld aftrek. Graag verwag ek n verduideliking van FNB af asook alle bewyse van betalings wat ek reeds gedoen het. Deon Steenkamp ********** ********** 860
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Deon S
1 reviews | Active since Jan 2020
28 Sept 2017, 10:12
VAN BAKBOORD NA STIERBOORD
Ek het nou al honderde rande se oproepe gemaak en was al self by my plaaslike tak ook gewees. Die afgelope twee maande word daar geld van my rekning afgetrek vir n kredietkaart wat ek alreeds te volle betaal het. 26/06/2017 R3173-90 27/09/2017 R4603-65 TOTAAL R7777-55 Die bank verwys my na die prokureurs toe en die prokureurs verwys my na die bank toe. Ek is nou al raadop weet nie met wie ek nou verder moet praat nie. Volgends Die prokureurs firma het hulle nie toegang tot my rekening nie en dit is FNB wat self die geld aftrek. Graag verwag ek n verduideliking van FNB af asook alle bewyse van betalings wat ek reeds gedoen het. Deon Steenkamp ********** ********** 860
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Anonymous
1 reviews | Active since Jan 2020
6 Feb 2017, 15:28
COMPLAIN
<p>Hi, I am Mnisi Mavela Abednigo, ID ********** 492080 under debt review of First National Debt. Due too the unsatisfactory I cancelled the agreement with them in April the 30th 2016 and email to Samsonessa. It was acknowledged to have been received. But I had not been TREATED WELL since ever, because the fnb debt is not sending me relevant documents for cancelation. I phone them every day, sometime 4 times a day but they making me fool. One, mthey say I am not in their data, when they were deducting my money. When they had found my information, they will promise, forward me eith the documents, but up to now I dnt get them, they promise to come back to me, and they will never hence i phone them many a times, I am frustrated andvi spend avlotvof money to call they. I kindly need an assistance on this matter. My email ********** cell ********** 137/ ********** 117</p>
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Anonymous
1 reviews | Active since Jan 2020
6 Feb 2017, 15:28
COMPLAIN
<p>Hi, I am Mnisi Mavela Abednigo, ID ********** 492080 under debt review of First National Debt. Due too the unsatisfactory I cancelled the agreement with them in April the 30th 2016 and email to Samsonessa. It was acknowledged to have been received. But I had not been TREATED WELL since ever, because the fnb debt is not sending me relevant documents for cancelation. I phone them every day, sometime 4 times a day but they making me fool. One, mthey say I am not in their data, when they were deducting my money. When they had found my information, they will promise, forward me eith the documents, but up to now I dnt get them, they promise to come back to me, and they will never hence i phone them many a times, I am frustrated andvi spend avlotvof money to call they. I kindly need an assistance on this matter. My email ********** cell ********** 137/ ********** 117</p>
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Nhlanhla M
1 reviews | Active since Jan 2020
4 Jul 2016, 07:05
I didn't know having Debt qualified you as Rubbish
<p>I’ve had a payment arrangement for my loan accounts with through Brookes and Luyt for a few months now and, according to my knowledge, there has been enough money in my account for this arrangement to be honoured for every time. I’m aware that, regardless of my instruction for the required amount to be debited and there being funds, there was a glitch and a payment or 2 were missed for the one account. This after I had taken the time to go into one of your branches to ensure that this would not happen. Ok, mistakes happen so I chilled. The issue was rectified and payments are being made accordingly. Despite this being the case, I am inundated with calls from Brookes and Luyt, all claiming various things, at least 4 times each week. Of course these calls are being made by a different individual each time, and I always have to refer them to Tonderai (the person with whom I have been in contact and made an arrangement through and agreed on terms with). And of course, just as the icing on the cake, the Agents are rude and demeaning. Now I’d like to just understand a few things here for my own peace of mind going forward. Does being in debt make one any less of a human being and does it strip you of the right to basic respect? Does being in debt authorise your Agents to scoff at me and begin sentences with “You should have thought of that before….”? Am I now classified as a nobody who may be spoken to in any manner your Agents see fit? I received a call at 8:51am; 9:59am; 11:07am and 12:17pm on Saturday alone. These by preceded by the 3+ I received during the week. Were they taking turns calling me just for fun? Was there a pool going? Does your system have a comment section where an Agent can note important information? This morning, Njabulo Ngubane helped kick-start my week at 8:00am. Again, he appears to be under the impression that he’s allowed to raise his voice at me and let me know which bridge to go jump off of. I’m genuinely confused by this behaviour. Especially when I’m not missing any payments and have informed your people that I’m not in a position to increase the amount at this time. Why are they even calling me? These people received my personal information from FNB and it seems you’re in bed with them, therefore, I am directing my complaint to you. I don’t appreciate the harassment and I appreciate the manner in which I am being spoken to by your associates. I would appreciate that they cease contact with me for as long as I’m honouring my payments. I will make contact when I’m in a position to either pay more or settle.</p>
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Nhlanhla M
1 reviews | Active since Jan 2020
4 Jul 2016, 07:05
I didn't know having Debt qualified you as Rubbish
<p>I’ve had a payment arrangement for my loan accounts with through Brookes and Luyt for a few months now and, according to my knowledge, there has been enough money in my account for this arrangement to be honoured for every time. I’m aware that, regardless of my instruction for the required amount to be debited and there being funds, there was a glitch and a payment or 2 were missed for the one account. This after I had taken the time to go into one of your branches to ensure that this would not happen. Ok, mistakes happen so I chilled. The issue was rectified and payments are being made accordingly. Despite this being the case, I am inundated with calls from Brookes and Luyt, all claiming various things, at least 4 times each week. Of course these calls are being made by a different individual each time, and I always have to refer them to Tonderai (the person with whom I have been in contact and made an arrangement through and agreed on terms with). And of course, just as the icing on the cake, the Agents are rude and demeaning. Now I’d like to just understand a few things here for my own peace of mind going forward. Does being in debt make one any less of a human being and does it strip you of the right to basic respect? Does being in debt authorise your Agents to scoff at me and begin sentences with “You should have thought of that before….”? Am I now classified as a nobody who may be spoken to in any manner your Agents see fit? I received a call at 8:51am; 9:59am; 11:07am and 12:17pm on Saturday alone. These by preceded by the 3+ I received during the week. Were they taking turns calling me just for fun? Was there a pool going? Does your system have a comment section where an Agent can note important information? This morning, Njabulo Ngubane helped kick-start my week at 8:00am. Again, he appears to be under the impression that he’s allowed to raise his voice at me and let me know which bridge to go jump off of. I’m genuinely confused by this behaviour. Especially when I’m not missing any payments and have informed your people that I’m not in a position to increase the amount at this time. Why are they even calling me? These people received my personal information from FNB and it seems you’re in bed with them, therefore, I am directing my complaint to you. I don’t appreciate the harassment and I appreciate the manner in which I am being spoken to by your associates. I would appreciate that they cease contact with me for as long as I’m honouring my payments. I will make contact when I’m in a position to either pay more or settle.</p>
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clive K
1 reviews | Active since Jan 2020
29 Jun 2016, 09:15
y only fnb
<p>I was on dept review and went of dept review 2013 .I got my 17.4 form and email and fax it to all my accounts(fnb,Absa,nedbank and standard bank).I had a home loan,credit card and a overdraft by fnb bcs I was behind on payments on my home loan for several months, so fnb ask me to go on and off dept review and make a agreement both parties(me and fnb) agreed on and I kept my promise ,more then a year ago my home loan was up to date 4months ago I'm dept free home loan up to date but I'm still on a risk4 by fnb all the other banks I'm a risk0 now I'm asking the ? Y only fnb.</p>
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clive K
1 reviews | Active since Jan 2020
29 Jun 2016, 09:15
y only fnb
<p>I was on dept review and went of dept review 2013 .I got my 17.4 form and email and fax it to all my accounts(fnb,Absa,nedbank and standard bank).I had a home loan,credit card and a overdraft by fnb bcs I was behind on payments on my home loan for several months, so fnb ask me to go on and off dept review and make a agreement both parties(me and fnb) agreed on and I kept my promise ,more then a year ago my home loan was up to date 4months ago I'm dept free home loan up to date but I'm still on a risk4 by fnb all the other banks I'm a risk0 now I'm asking the ? Y only fnb.</p>
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