HA
Home and Toys
Unclaimed Business
HA
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Home and Toys
Home and Toys has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Home and Toys across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJA
Judith A
1 reviews | Active since Jan 2020
4 Aug 2025, 07:05
Appalling shopping experience
Extremely uncouth and hostile attitude towards customers when poor quality items are being returned for refund. I returned a computer mouse and was refused a refund. I was told no refund, no exchange. Pathetic and non-existent customer service. Needless to say l will NOT ever purchase from this store again.
Helpful (0)
|Replies (0)JA
Judith A
1 reviews | Active since Jan 2020
4 Aug 2025, 07:05
Appalling shopping experience
Extremely uncouth and hostile attitude towards customers when poor quality items are being returned for refund. I returned a computer mouse and was refused a refund. I was told no refund, no exchange. Pathetic and non-existent customer service. Needless to say l will NOT ever purchase from this store again.
0
Replies (0)RV
R V
1 reviews | Active since Jan 2020
12 Mar 2025, 12:50
Wrongful accusation by owner
Bought a fishtank filter a couple days ago only to open it and find that there were missing parts to it so took it back today and the owner accused us of leaving the missing pieces at home and exchanging the product for a different one, he basically accused us of theft! Disgusting considering we've been long term customers and have supported their store quite a bit. Honestly bad owner service.
Helpful (0)
|Replies (0)RV
R V
1 reviews | Active since Jan 2020
12 Mar 2025, 12:50
Wrongful accusation by owner
Bought a fishtank filter a couple days ago only to open it and find that there were missing parts to it so took it back today and the owner accused us of leaving the missing pieces at home and exchanging the product for a different one, he basically accused us of theft! Disgusting considering we've been long term customers and have supported their store quite a bit. Honestly bad owner service.
0
Replies (0)JV
Johan V
1 reviews | Active since Jan 2020
11 Mar 2024, 14:45
Misleading the consumer
Be very careful when buying goods at this store. They are selling counterfeit goods and misleading the public on the information displayed on products that is false and when you ask for your money back, the owner gets aggressive with you and try to assault you. They will not see me again
Helpful (0)
|Replies (0)JV
Johan V
1 reviews | Active since Jan 2020
11 Mar 2024, 14:45
Misleading the consumer
Be very careful when buying goods at this store. They are selling counterfeit goods and misleading the public on the information displayed on products that is false and when you ask for your money back, the owner gets aggressive with you and try to assault you. They will not see me again
0
Replies (0)NN
Natasja N
1 reviews | Active since Jan 2020
27 Dec 2023, 16:37
Terrible customer service and wrong pricing ect
Prices is different from the price tags, they wont fix it and dont apologize just saying someone must have put the price there ( even if theres rows of the item). They also dont do refunds or returns, so i wanted to test the item o bought and they stared asif i was crazy, how else will i know if it works? If it doesn't work i wont get my refund so i had to. ( i paid before i tested it) i definitely don't recommend them at all. I see alot of others have also struggled with this.
Helpful (0)
|Replies (0)NN
Natasja N
1 reviews | Active since Jan 2020
27 Dec 2023, 16:37
Terrible customer service and wrong pricing ect
Prices is different from the price tags, they wont fix it and dont apologize just saying someone must have put the price there ( even if theres rows of the item). They also dont do refunds or returns, so i wanted to test the item o bought and they stared asif i was crazy, how else will i know if it works? If it doesn't work i wont get my refund so i had to. ( i paid before i tested it) i definitely don't recommend them at all. I see alot of others have also struggled with this.
0
Replies (0)HP
ER
Eden R
1 reviews | Active since Jan 2020
25 Sept 2023, 13:40
Home & toys
This is by far the worst shop I have ever come across The are false advertising products for the wrong prices and then when you get to the till they oh no they forgot to put the right price on it and when we insisted that they then need to sell it at the advertised price they refused. I will let everyone in the community know about how terrible they are.
Helpful (0)
|Replies (0)ER
Eden R
1 reviews | Active since Jan 2020
25 Sept 2023, 13:40
Home & toys
This is by far the worst shop I have ever come across The are false advertising products for the wrong prices and then when you get to the till they oh no they forgot to put the right price on it and when we insisted that they then need to sell it at the advertised price they refused. I will let everyone in the community know about how terrible they are.
0
Replies (0)MD
Marina D
1 reviews | Active since Jan 2020
21 May 2022, 08:14
NO after sale service - home and toys
I bought silicone gloves. The staff member reassured me that the gloves can be used to remove hot pans from the oven. I used it en encountered painful burns, the gloves were not fit to use in the kitchen. I went to them in person to sort it out, but never is a person available to listen to my report. Not even are people willing to take my telephone number so that a manager can call me back. There is No after sale service!!!! only poor service with no accountability!!!!
Helpful (0)
|Replies (0)MD
Marina D
1 reviews | Active since Jan 2020
21 May 2022, 08:14
NO after sale service - home and toys
I bought silicone gloves. The staff member reassured me that the gloves can be used to remove hot pans from the oven. I used it en encountered painful burns, the gloves were not fit to use in the kitchen. I went to them in person to sort it out, but never is a person available to listen to my report. Not even are people willing to take my telephone number so that a manager can call me back. There is No after sale service!!!! only poor service with no accountability!!!!
0
Replies (0)ZP
Zian P
1 reviews | Active since Jan 2020
12 Dec 2021, 11:16
Home and Toys
I paid a visit to Home and Toys in Krugersdorp (Herritage Square). I bought some items and noted that my calculations and the actual price on the receipt were different. This is nt acceptable and I feel that I have been ripped off.
Helpful (0)
|Replies (0)ZP
Zian P
1 reviews | Active since Jan 2020
12 Dec 2021, 11:16
Home and Toys
I paid a visit to Home and Toys in Krugersdorp (Herritage Square). I bought some items and noted that my calculations and the actual price on the receipt were different. This is nt acceptable and I feel that I have been ripped off.
0
Replies (0)