NT
NMI TOYOTA CENTURION
Unclaimed Business
NT
NMI TOYOTA CENTURION
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
100Very Likely
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJZ
Josias Z
1 reviews | Active since Jan 2020
31 Jul 2025, 11:13
Satisfied Customer
I recently had my Land Cruiser serviced at NMI Toyota Centurion, along with a few minor repairs. I was thoroughly impressed with the transparent quotation, excellent communication, and the way I was kept informed throughout the entire process. A special thank you to Theo, who provided regular updates and ensured I was always in the loop, and to Wentzel for the quality workmanship carried out on the vehicle. I’m very satisfied with the overall experience and will definitely be returning to NMI Toyota Centurion for future services.
Helpful (0)
|Replies (0)JZ
Josias Z
1 reviews | Active since Jan 2020
31 Jul 2025, 11:13
Satisfied Customer
I recently had my Land Cruiser serviced at NMI Toyota Centurion, along with a few minor repairs. I was thoroughly impressed with the transparent quotation, excellent communication, and the way I was kept informed throughout the entire process. A special thank you to Theo, who provided regular updates and ensured I was always in the loop, and to Wentzel for the quality workmanship carried out on the vehicle. I’m very satisfied with the overall experience and will definitely be returning to NMI Toyota Centurion for future services.
0
Replies (0)SP
Savannah P
1 reviews | Active since Jan 2020
27 Jan 2025, 14:39
Generous service without hidden agenda
My Toyota Hilux got broken into and, being fami**** with the typical hard sell tactis and scheming in the car industry, I was dreading taking it in to be fixed. To my surprise, I was assisted quickly and Vencel, the gentlemen who helped me out, was kind, friendly, respectful, considerate and honest. He listened to my needs without any hidden agenda and fixed the very minor damage to my car free of charge. His attitude, respectfulness and generosity made my day and will keep me coming back to NMI Toyota Centurion for all my future car needs with a smile on my face. Thanks so much to Vencel and the Toyota team :)
Helpful (0)
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Savannah P
1 reviews | Active since Jan 2020
27 Jan 2025, 14:39
Generous service without hidden agenda
My Toyota Hilux got broken into and, being fami**** with the typical hard sell tactis and scheming in the car industry, I was dreading taking it in to be fixed. To my surprise, I was assisted quickly and Vencel, the gentlemen who helped me out, was kind, friendly, respectful, considerate and honest. He listened to my needs without any hidden agenda and fixed the very minor damage to my car free of charge. His attitude, respectfulness and generosity made my day and will keep me coming back to NMI Toyota Centurion for all my future car needs with a smile on my face. Thanks so much to Vencel and the Toyota team :)
0
Replies (0)rM
raymond M
1 reviews | Active since Jan 2020
7 Jun 2024, 11:02
BAD SERVICE MANAGER: CHARL BOTHA
I have always received the best service from NMI Toyota centurion, starting when I bought the vehicle back in 2022, and the two services I performed with them, until I had to deal with the car service manager: CHARL BOTHA, when I brought in my car after a service and it was leaking engine oil on the samp drain nut. He gave me an attitude and requested for me to provide me with proof (pictures) of the leak, after I explicitly told him the car started leaking after the service done on Friday 31 May 2024. Why would I drive more than 60KMs about something that does not exists? Toyota please get your service manager to deal better with customers, he is not doing us any favors, we have paid for the services!!!!!
Helpful (0)
|Replies (0)rM
raymond M
1 reviews | Active since Jan 2020
7 Jun 2024, 11:02
BAD SERVICE MANAGER: CHARL BOTHA
I have always received the best service from NMI Toyota centurion, starting when I bought the vehicle back in 2022, and the two services I performed with them, until I had to deal with the car service manager: CHARL BOTHA, when I brought in my car after a service and it was leaking engine oil on the samp drain nut. He gave me an attitude and requested for me to provide me with proof (pictures) of the leak, after I explicitly told him the car started leaking after the service done on Friday 31 May 2024. Why would I drive more than 60KMs about something that does not exists? Toyota please get your service manager to deal better with customers, he is not doing us any favors, we have paid for the services!!!!!
0
Replies (0)CEMM
Capt Esewu Mxolisi Mathebula
1 reviews | Active since Jan 2020
12 Apr 2024, 05:49
This morning, I took my car in for the replacement of wiper blades
This morning, I took my car in for the replacement of wiper blades. A young lady called Desree Kekana welcomed me, and while I was telling her that they must call Fleet Africa for an authority, she immediately called another lady . The other lady's customer service was just horrible. She instructed Desree not to release the car in case Fleet Africa does not pay. She said this in a very condescending and disrespectful manner. Their deal with Fleet Africa is not supposed to be my problem. After about ten minutes I went back to her just to ask her if she realized that she was not supposed to talk to me in that manner as a paying customer, but she saw nothing wrong with her action. I suggest that she must go for customer service training or not be allowed to deal with customers at all.
Helpful (0)
|Replies (0)CEMM
Capt Esewu Mxolisi Mathebula
1 reviews | Active since Jan 2020
12 Apr 2024, 05:49
This morning, I took my car in for the replacement of wiper blades
This morning, I took my car in for the replacement of wiper blades. A young lady called Desree Kekana welcomed me, and while I was telling her that they must call Fleet Africa for an authority, she immediately called another lady . The other lady's customer service was just horrible. She instructed Desree not to release the car in case Fleet Africa does not pay. She said this in a very condescending and disrespectful manner. Their deal with Fleet Africa is not supposed to be my problem. After about ten minutes I went back to her just to ask her if she realized that she was not supposed to talk to me in that manner as a paying customer, but she saw nothing wrong with her action. I suggest that she must go for customer service training or not be allowed to deal with customers at all.
0
Replies (0)PM
Piet M
1 reviews | Active since Jan 2020
27 Feb 2024, 11:04
Excellent Service
I took my car in for 45,000km service in January 2024 and was received by Eulenda, the service advisor. I informed her of the noise which was coming from the front right wheel among other issues I wanted them to have a look at. During the day, another service advisor, Tumi, called to inform me that she will be taking over from Eulenda who had to attend to an emergency. When I later picked up the car, Tumi advised me that upon assessment of the car, it was decided that they order new shock absorbers for all the four wheels and will call me to bring the car back in for replacement, which she did. I have never seen a dedicated team like that, from the reception dest to the tuck shop, especially from a car dealership. My movements between the dealership to my work and back was handled with ease. To Tumi, thank you for a wonderful service especially after you had to take over from your colleague but still did a splendid job nevertheless, keep it up.
Helpful (0)
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Piet M
1 reviews | Active since Jan 2020
27 Feb 2024, 11:04
Excellent Service
I took my car in for 45,000km service in January 2024 and was received by Eulenda, the service advisor. I informed her of the noise which was coming from the front right wheel among other issues I wanted them to have a look at. During the day, another service advisor, Tumi, called to inform me that she will be taking over from Eulenda who had to attend to an emergency. When I later picked up the car, Tumi advised me that upon assessment of the car, it was decided that they order new shock absorbers for all the four wheels and will call me to bring the car back in for replacement, which she did. I have never seen a dedicated team like that, from the reception dest to the tuck shop, especially from a car dealership. My movements between the dealership to my work and back was handled with ease. To Tumi, thank you for a wonderful service especially after you had to take over from your colleague but still did a splendid job nevertheless, keep it up.
0
Replies (0)CVdW
Charmaine Van der Westhuizen
1 reviews | Active since Jan 2020
6 Jul 2023, 12:58
Subject: A Heartfelt Review for James Msibi at NMI Toyota Centurion
Dear NMI Toyota Centurion Management, I am writing this review to express my utmost appreciation for the outstanding sales skills and extraordinary patience exhibited by James Msibi during my recent car purchase. His dedication and commitment to ensuring my satisfaction throughout the entire process were truly remarkable. From the moment I stepped into NMI Toyota Centurion, James greeted me with a warm smile and a genuine willingness to assist. He took the time to understand my requirements and carefully listened to my preferences. James expertly guided me through the various options, providing valuable insights that allowed me to make an informed decision. What struck me most about James was his unwavering patience. Despite the fact that the process took the entire day, he remained calm, composed, and attentive to every detail. He never once rushed me or made me feel pressured, which made the entire experience much more enjoyable. James demonstrated a remarkable level of professionalism and courtesy, making sure that all my questions were answered and my concerns were addressed. Furthermore, James's exceptional sales skills were evident in his ability to negotiate a fair deal that aligned perfectly with my budget. He worked tirelessly to secure the best possible terms and ensured that I received the best value for my money. His attention to detail and thoroughness in explaining the financial aspects of the purchase were truly commendable. In addition to his exemplary sales skills, James demonstrated a genuine passion for customer service. He went above and beyond to ensure that I felt comfortable and well taken care of throughout the entire process. His friendly demeanour, coupled with his extensive product knowledge, made the experience both enjoyable and informative. Thanks to James's exceptional efforts, I am now the proud owner of a new car that perfectly meets my needs. I cannot express enough gratitude for his dedication, professionalism, and patience. James truly embodies the essence of a stellar salesperson, and I believe he is an asset to the NMI Toyota Centurion team. I wholeheartedly recommend James Msibi to anyone in search of a new vehicle. His exceptional sales skills, patience, and commitment to customer satisfaction set him apart from the rest. Should I ever require another vehicle in the future, I will undoubtedly return to NMI Toyota Centurion, confident that I will receive exceptional service from James. Thank you once again, James, for making my car-buying experience a memorable one. Keep up the fantastic work! Sincerely, Charmaine Van Der Westhuizen
Helpful (0)
|Replies (0)CVdW
Charmaine Van der Westhuizen
1 reviews | Active since Jan 2020
6 Jul 2023, 12:58
Subject: A Heartfelt Review for James Msibi at NMI Toyota Centurion
Dear NMI Toyota Centurion Management, I am writing this review to express my utmost appreciation for the outstanding sales skills and extraordinary patience exhibited by James Msibi during my recent car purchase. His dedication and commitment to ensuring my satisfaction throughout the entire process were truly remarkable. From the moment I stepped into NMI Toyota Centurion, James greeted me with a warm smile and a genuine willingness to assist. He took the time to understand my requirements and carefully listened to my preferences. James expertly guided me through the various options, providing valuable insights that allowed me to make an informed decision. What struck me most about James was his unwavering patience. Despite the fact that the process took the entire day, he remained calm, composed, and attentive to every detail. He never once rushed me or made me feel pressured, which made the entire experience much more enjoyable. James demonstrated a remarkable level of professionalism and courtesy, making sure that all my questions were answered and my concerns were addressed. Furthermore, James's exceptional sales skills were evident in his ability to negotiate a fair deal that aligned perfectly with my budget. He worked tirelessly to secure the best possible terms and ensured that I received the best value for my money. His attention to detail and thoroughness in explaining the financial aspects of the purchase were truly commendable. In addition to his exemplary sales skills, James demonstrated a genuine passion for customer service. He went above and beyond to ensure that I felt comfortable and well taken care of throughout the entire process. His friendly demeanour, coupled with his extensive product knowledge, made the experience both enjoyable and informative. Thanks to James's exceptional efforts, I am now the proud owner of a new car that perfectly meets my needs. I cannot express enough gratitude for his dedication, professionalism, and patience. James truly embodies the essence of a stellar salesperson, and I believe he is an asset to the NMI Toyota Centurion team. I wholeheartedly recommend James Msibi to anyone in search of a new vehicle. His exceptional sales skills, patience, and commitment to customer satisfaction set him apart from the rest. Should I ever require another vehicle in the future, I will undoubtedly return to NMI Toyota Centurion, confident that I will receive exceptional service from James. Thank you once again, James, for making my car-buying experience a memorable one. Keep up the fantastic work! Sincerely, Charmaine Van Der Westhuizen
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Replies (0)wS
wynand S
1 reviews | Active since Jan 2020
23 May 2023, 10:00
Pull up your socks
I serviced my fortuner on 20 May 2023 at NMI Toyota Centurion. Upon arrival, their were no job card for my vehicle that caused a delay. I had to arrange my own transportation home, because I was not informed. The service however was done well.
Helpful (0)
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wynand S
1 reviews | Active since Jan 2020
23 May 2023, 10:00
Pull up your socks
I serviced my fortuner on 20 May 2023 at NMI Toyota Centurion. Upon arrival, their were no job card for my vehicle that caused a delay. I had to arrange my own transportation home, because I was not informed. The service however was done well.
0
Replies (0)