MM
Mamello M
Active since Jun 2016
29
Reviews
0
Industries
Reviews
29 reviews4 months ago
THE PROPERTY SPACE 4U TOP MARKETING IS JUST A ****
Trevor called me after spotting my ad in Private Property to advertise on Property24, Gumtree, TPN, IOL, etc This company is also known as The Property Space and Market Space, and 4U Top Marketing. They are based in Durban, but that is probably a lie as well. Just make sure you check with Property 24 before paying for any listing, because they are very convincing and smooth - they even send you a listing before you pay
0 replies
23 months ago
ITs not MAGs fault - it is PMDs!!
I read many negative reviews about MAG online and didn't want to send my car there. But after speaking to Zanele at the Booysens branch, I decided to take my chances and I am glad I did. She was responsive and patient. She went out of her way to ensure I was kept informed and tried to push for quicker progress. The only hindrance was the insurance company PMD. They delayed at every chance and even tried selling my car to Auction before the claim was finalized. She went out of her way to locate where my car had been taken after it left their workshop and liaised with PMD to track it and get me the details. I have realized that many complaints regarding delays and lack of service are due to PMD and not the repairer. I highly recommend asking for Zanele directly if you want peace of mind for your repairs. She is tiny but the true meaning of dynamite. She was so reassuring and made a horrible process as smooth as possible. Everything that went wrong with my claim can be attributed to PMD, even though she tried to mitigate as much as possible. Thank you Zanele, from the bottom of my heart.
53 replies
43 months ago
Showmax useless
I paid to renew my subscription last night so my kids can enjoy TV with their friends. I used the link directly from Showmax using my bank card. The payment was done successfully last night but still not authorized by Show max. Ntshidiseng Zulu was very unhelpful insisting on proof of payment. I sent a note from FNB that they cannot generate proof of payment without Showmax authorizing the payment. They are not helpful - meanwhile, I have paid not receiving any service. This is very disappointing to my kids who are crying now . Useful customer service
0 replies
46 months ago
Courier company that cant deliver
This company is so unprofessional honestly. They messed up the delivery of my bank card which had my pin on it. Then they send me a text message that my card will be delivered on x day - without even calling me to arrange if that day was acceptable to me. I waited the whole day for the card that never arrived. I was livid that my card was floating around Cape town for more than 3 days unnecessarily. Fuming is the word. I was about to blow up. After dealing with an incompetent supervisor Thabo who said he couldn't promise when my card would be delivered, I was about to let FNB in on my rage. I was really really angry and screaming everywhere. Noluthando Dube is this company saving grace. she was so calm and patient. She allowed me to rant and rave and was so empathic. Even called me back when the phone cut off during my rampage. I would have hung up honestly. she really kept it together, and apologized over and over for something that was not her fault. She got my credit card from Cape town and in JHB, delivered it to me first thing in the morning, and even checked up on if all was well. This is the type of people you need. That nonsense supervisor was telling me how he was doing me a favor. I was about to lose it and this girl saved the day. Thank you, Nolutando Dube, well done. CCD is lucky to have you
134 replies
52 months ago
Genric can be good , Sam is the man
After seeing all the negative reviews online, I was sceptical about Genric, but honestly, my experience with them is that it depends on who you deal with there. The consultants are slow and lacklustre. They generally don’t even feedback to you and are inflexible to the point of being rude. It is painful dealing with them, they don’t understand customer service. On several occasions, I have had to escalate to management and find the HOD Samson Selwana efficient and effective. Honestly if not for his intervention I would have cancelled my policy several claims ago, but he always manages to save the day. I recently had an issue whereby the admin dept refused to honour my claim as I had mistakenly missed a payment which I never picked up until the claim stage. He managed to negotiate for me to still get my car repaired. I hope Genric offer up more training to their junior staff so the Manager can replicate his excellent service to them. When your car is sick, your emotions run high and all you want is to get your claims approved and your car fixed, and in my experience, that’s the job he gets done, quickly and with quality
134 replies
53 months ago
one deal a day obsessed
I am on the mailing list but often miss out on deals as i dont have time to check every day. Seeing the promos on my whatsapp status just makes it more convenient for me. But being able to just follow the link for quick payment is awesome . The whatsapp admin is super fast and efficient. It is like they always online as they give a personalized response within a few minutes/ hours that is so professional. I end up buying more . Im loving this whatsapp platform
0 replies
58 months ago
OUTSURANCE WENT OUT OF THEIR WAY !19562
Last week I had a car breakdown early evening ( quite scary ) . I called Ousturance requesting Roadside assistance, only to be told I had changed to a new policy and the [policy did not include Roadside assistance. To be honest I remember the Customer service warning me of this, but I went ahead anyway. Long story short - Ousturance through Monica Botha gave me a complimentary Tow truck to my house. The Slack Transport representative was there in like 45 mins and Monica was checking on me constantly until he arrived. It was really so smooth and I felt great. Thank to you Monica and Kwande on behalf of Outsurance
53 replies
58 months ago
Discovery insure does
Three weeks ago I made a claim against my household and contents insurance policy with Discovery. I was involved in a robbery and all my devices were taken at gunpoint. It was been extremely difficult working without a laptop and Discovery is unnecessarily delaying my claim. Discovery has delayed giving me a copy of the voice recording which they have already heard so what is the delay in sending it ? Why insist to give me Take-a-lot vouchers instead of cash when that was no the agreement. The complaints department details are not on line. and my emails are getting ignored
371 replies
62 months ago
Clientele legal acting in bad faith
Since last year I have been struggling to resolve the issue of my legal claim with Clientele legal. They don't respond to email communication. Even if you escalate. this is a warning to other than 1. Your claim will lag . notihgn will happen and 2 . Getting feedback will be the mission. Can someone from Clietelen legal please respond to my email disputing the reasons for denying my claim with factual evidence? I have also requested the go-ahead to escalate to an independent arbitrator
0 replies
63 months ago
Clientele legal should go out of business
I have paid Clientele legal 24 good premiums. Now I need the lawyer they promised and they won’t even return my emails. I made a claim in 2019 and nothing has happened. Relebohile Phakane a supervisor is a joke, cannot even respond to emails. Wants to give legal recommendations on the phone, when I ask for it to be in writing she ignores for almost a month now. I want to warn everyone not to take out a policy with Clientele.
112 replies
Review Distribution
5 Star
5 (17.24137931034483%)
4 Star
2 (6.896551724137931%)
3 Star
0 (0%)
2 Star
1 (3.4482758620689653%)
1 Star
21 (72.41379310344827%)