Active since Aug 2016
8
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0
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Reviews
8 reviews69 months ago
Rain rain go away!
This is really a pathetic service. You have 1 job - provide me with LTE Internet. Since I signed up with them 6 months ago, I have basically been unable to use the LTE. The amount of throttling is absurd! You do not approach this the right way. Your servers cannot handle the amount of people you have on them. SO STOP SELLING MORE UNTIL YOU CAN SUPPORT THE WEIGHT. All you care about is the signup and then the client can go to hell. Worst internet mistake of my life. So happy to be off of Rain. AND I don’t want to hear any excuses and don’t throw any technical jargon at me. Afrihost’s PURE LTE is flawless. I always have decent speed and as always, if anything is wrong, Afrihost’s service is superb! I know Afrihost works with MTN, so my point is that you CAN control throttling. Change your business model Rain, or you’ll dry up.
106 replies
70 months ago
Cool brand :).
Great service. Super happy with their pricing too. Their app and marketing looks super professional too!
0 replies
70 months ago
Excellent practice
Excellent service, always helpful and great quality of work.
0 replies
70 months ago
SPAM SPAM and more SPAM... and now MoMo
I am so tired of receiving SPAM from MTN. For years, I have tried to ‘opt out,’ change settings on their USSD and have called the customer support center to stop receiving stuff from MTN and nothing helps. I am referring to the real spam stuff - from paying for car licence disk renewal to all kinds of ‘external’ services. This is not on. I had hoped it would stop with POPIA but it seems MTN has taken one last dip in the pond at with the MoMo onslaught! Take me off your lists please! For everything promotion based. Wish I could give 0 stars!
159 replies
94 months ago
Online maintenance... AGAIN!
I am REALLY tired of FNB's constant online maintenance at extremely inconvenient times. How on earth am I supposed to work/invest/pay off debt/pay accounts etc if FNB is constantly offline 'due to maintenance'. It used to be every Sunday evening, but recently (last 4 -5 Months) it happens at least 3 or 4 times a week, during office/work hours. And now today on a Saturday at 10:30am, end of month (possible the busiest shopping time). How am I supposed to plan? You are as bad as flippen Eskom! Hope FNB goes down (like Standard Bank did a few years ago, when everyone switched banks) Moving away from FNB soon. When I contact them to ask what was going on (3 weeks ago), I literally spent 30 mins on the phone, being sent from department to department, where no one knew what the heck was going on. Can you believe it? A bank's online functionality is defective, and they are totally unaware of it! Ridiculous! One star is too much!
53 replies
115 months ago
Choked on rubber
<p>I bought a McFlurry this evening. Began eating it and swallowed my first s****ful. All of a sudden I feel a hard bump in my throat and start chocking. After frantically trying to cough it up, I eventually did. A piece of black rubber!</p> <p>After I calmed down, 20 mins later, I began eating it again. Again, I feel a black piece of rubber in my mouth, luckily I did not swallow it this time. </p> <p> </p> <p>I have photos to prove this. This is totally unacceptable! </p>
0 replies
118 months ago
Incompetence
<p>I walked into the @home store at the grove on Sunday. I asked to purchase a sideboard, to which I was told, OK, but you have to pay an outrageous delivery fee, AND it will take 5-7 working days. I asked if I can pick it up from the warehouse on the weekend, but it seems the policy has changed and now you can only do so during the week (I work during the week, and CANNOT arrange leave to be home for the delivery). </p> <p> </p> <p>In any event, after having to succumb to your rediculous policy that severly inconveniences the customer (because you think all people are bored housewives and an just work at YOUR time), I have now had to organise ONE day where it is possible for the people to deliver, THURSDAY. </p> <p> </p> <p>I was told by Elias Mmela that I just had to call 'deliveries' and organise that they deliver on Thursday. I was not given ANY number, I had to scour the web to find a customer care line. They do not know the number to call for deliveries (How can your departments not know the numbers of different departments?). After 7 calls, I managed to get the number of Julianne Delton who is apparently in charge of organising deliveries. I tried calling her number all day yesterday and all day today. I have left messge - no reply. It is now end of day on Tuesday. IF I am able to get hold of her tomorrow, she is GOING TO tell me it is now too late. Whose fault it that?</p> <p> </p> <p>Half of the numbers you have online/on till slips/that is dished out are incorrect or do not exist. For examle, I was, on two occassions given the number ( ********** ) which does not exist. For @home at the Grove, the till slip says: ********** 346 but the wesite says ********** . Which is it? The one has been engaged for 2 days, and the other simply does not pick up.</p> <p> </p> <p>Why must I fight for my product. You are providing a service and are so sloppy and dont seem to give a Sh*t. I will never purchase with you again. </p>
53 replies
118 months ago
Useless product offering
<p>I am using DSTV live streaming. What a joke. I am going to move to Netflix. The only trouble is that this useless company has dibs on super sport. </p> <p> </p> <p>You have the worst designed site using the most outdated software ever. I have a 20mb line, capped at 800gb (and therefore unshapped). This is WAY above the average household. Yet, I cannot view uninterrupted viewing online. Your adaptive B/R is terrible and unresponsive. Why the hell is there no manual adjustment like on YouTube. Also, why are you using flash? It is so dated and I have so many problems - cannot steam to my tv, cannot open in browsers before updating flash etc etc. are you that paranoid and protective that people don't download content? Let me give you some insight - you can download flash content too! I guess your anti downloading mechanism is to give **** quality products that no one wants to forge, but at PREMIUM prices. </p> <p> </p> <p>The usability of your site is also rediculous! The branding is aweful and inconsistent. Looks like Web 2.0 (hello 2002 design). Did a broadcast company design your site? Perhaps that's your problem. </p> <p> </p> <p>I have read blogs where this issue was addressed (early 2015) yet you have not had the incling to sort this out. </p> <p>You are going to be out of business soon! I know your numbers are dropping, fast!</p>
159 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)