EF
Elaine F
Active since Aug 2016
21
Reviews
0
Industries
Reviews
21 reviews21 months ago
The First and Last time I use this Company
My problem is the same as many others here. Hire a car for a day and the deposit is not refunded. This is the first and the last time I will hire a car from Sani. They promise and definite;y do not deliver. DON'T USE THEM
0 replies
33 months ago
Excellent Service From Lee-Anne Swartz
I have received the best service ever from Lee-Anne Swartz from customer service. She rep**** to my initial email within hours and took the trouble to find a receipt from months ago in order for me to receive a refund on a faulty product. She also arranged the refund with the store. It gives a consumer confidence to continue buying from Checkers when they have someone like Lee-Anne to help when you have a problem. Thank you Lee-Anne
0 replies
38 months ago
Excellent Service
Albertinia moved my furniture from George to Johannesburg and they are the best. I received the most professional service from the time I emailed them for a quote to the time the truck drove away after delivering. Everything went like clock work the driver and crew were amazing and everything arrived in perfect order. I can highly recommend them.
0 replies
44 months ago
Poor Timekeeping
I had appointments at 09h00 at the clinic at Clicks Clearwater. The store opened on time but the pharmacy and clinic are closed as both nurse and pharmacist are late!! I think this is unacceptable especially as I had an appointment. I will not be returning to the Clicks clinic anytime soon.
0 replies
49 months ago
Shocking Customer Service
On the 17th December my 24 month contract expired. On the 6th December I phoned to convert my contract to prepaid I spoke to Nqobile. I paid R199 at the end of December even though I received no data etc. I purchased data and on the 17th January it disappeared as my contract switched to prepaid. On 1st February MTN processed another debit order for R199 so I reversed it. 1st March another R199 debit order so I reversed that one also. I have written no less than 6 emails to customer service explaining all of this. They have not had the courtesy to reply to one of them . I keep getting sms's threatening my credit rating, for R199 SERIOUSLY!!!! I have had contracts for more than 20 years with MTN and this is how they treat good, loyal customers.
0 replies
50 months ago
0 STARS
In January I paid cash for 6 months chronic medication as we were going overseas for 6 months. I wasn't aware you had to give 2 weeks notice and get approval. Anyway it was approved and now the battle to get reimbursed is an absolute nightmare. I have submitted invoices for February and March which have been rejected as nobody takes the trouble to check that it was authorised. I have sent endless emails to no avail. When I get back to SA I will be ending this relationship permanently as they are absolutely useless.
106 replies
52 months ago
Don't expect much from Clover
I have to admit I did expect some sort of apology for my 800gram block of cheese going moldy 4 weeks before the sell by date and 5 weeks before the best before date, but nothing, it's been over a week and nothing. Just a call asking for more info. I am so disappointed in this company and it's lack of customer service, I will never buy Clover again.
159 replies
57 months ago
Still paying for a cancelled contract
I phoned and cancelled my contract mid June. I then went onto the self service option and made sure it was cancelled. On 1st August I was debited again!!!!! What do you have to do to get service???? I want this contract cancelled immediately. I will reverse the debit order if this is not cancelled.
159 replies
68 months ago
Unbelievable Lack of Service
I have sold my property and want to cancel the insurance. I held on the phone forever, someone eventually asked for my ID number then more music and that was it!!!! I emailed and got no response. I tried to go the self service route, doesn't work. I cannot believe ABSA accept this total lack of service from their staff. I would never ever recommend ABSA I Direct to anybody as they would only receive non existent help!
53 replies
68 months ago
Excellent Service
Excellent service from start to finish. Annine always kept me informed and replied to my emails promptly.
53 replies
Review Distribution
5 Star
4 (19.047619047619047%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (14.285714285714286%)
1 Star
14 (66.66666666666667%)