Active since Oct 2016
33
Reviews
0
Industries
Reviews
33 reviews57 months ago
Unethical Business Practices From Mitsubishi
I signed an OTP and paid a deposit to Cargo Motors Bedfordview hoping to purchase a vehicle. I had numerous wattsapp voice notes sent to me. The salesman was very pushy and seemed desperate to do business, however he was not customer focused and it didn't seem interested in dealing with me. The contract was signed with the financier and the financier contacted the dealership to arrange delivery. I get another voice note from the salesman saying the vehicle is sold. The salesman did not have the decency to call or if he was battling to get hold of me , he could have at least sent an email to me.Throughout my dealings with the salesman I only received 2 emails other communication was only through voice notes and seemed evasive, which is very unprofessional as it depends on the reliability and access to the networks. Had the car been sold, a competent sales person could have called me and swayed me into buying an alternative vehicle, and that did not happen. With modern day sales programs available, your salesman should be trained to deal professionally with clients as there could have been an opportunity for another sale of another vehicle.
0 replies
57 months ago
UNETHICAL BUSINESS PRACTICES STILL EXIST IN THE MOTOR INDUSTRY -CARGO MOTORS BEDFFORDVIEW
I was dealing with Marius Van Der Merwe since June 2021 and decided on concluding a deal on a Motor vehicle which a Deposit was Paid and an OTP was signed. The Finance Contract was signed with the Financier and I was Shocked to receive a Wattsapp Voice Note from Marius Van Der Merwe saying that he had to sell the vehicle. The contract was between my Financier and Myself once the Finance process was Finalised. The service is received from Marius was poor from the very onset when I was first contacted by Him. There was a sense of desperation in terms of his sales approach as he was very pushy and not assertive enough, I had a feeling he did not want to assist me from the Onset. Even the Financiers agreed that it is unethical and not professional to Sell a Vehicle once there is a Deposit and OTP pending. I received serveral Wattsapp Voicenotes from Marius leaving messages which is very unprofessional especially with the reliability of our Cell Phone and Network Providers. The only emails i received from Marius was the OTP and confirmation of the Deposit. This day in age all communication is professional especially when email exists where it is important to have all communication documented. I had not received a phone call from Marius or his Manager/s explaining the reasons for breaching the contract I had with Them. I had not received a call or email regarding the Refund of my deposit until I after he wattsapped me I cannot collect the vehicle as he has sold it. A Sales Person of High Caliber would be capable of convincing me to purchase an alternate vehicle , however he did not even explain or try selling me another vehicle. I have documented all emails etc as I will escalate this kind of practice thats not Professional.
0 replies
59 months ago
Wesbank Response Non Existant
I currently bank with FNB and thought I make an Enquiry with Wesbank . Despite having a personal banker, I still cannot get any assistance from Wesbank.
106 replies
59 months ago
NO NOTIFICATION FROM NEDBANK INFORMING ME OF AN EXPIRED CREDIT CARD
I currently have a SAA Voyager Credit card which has been in my possession for a good few years and is not being used. The card expired and to date I have not received any notification from Nedbank or its associates informing me that my Voyager card has expired. I am still expected to pay charges on the card even though there is no new credit card issued to me. I would like to cancel my card with immediate affect and have all my charges refunded. I will not recommend Nedbank or will not bank with them in a hurry.
0 replies
69 months ago
6 Months Ago You Would not Have an Irate Customer
I CURRENTLY HAVE A QUALITY ISSUE WITH THE REAR SEAT ON MY HONDA . THIS WAS RAISED WITH HONDA SANDTON IN JANUARY 2020. THEY MADE ARRANGEMENTS TO HAVE THE SEAT REPAIRED AT THE UPHOLSTERER. I REQUESTED A LOAN VEHICLE FOR THE DAY AND ALL ALONG JESSEY LESSER SAID THEY DO NOT HAVE COURTEOUSY VEHICLES AVAILABLE, THIS IS FROM JANUARY 2020. AFTER COPYING HONDA SA, THEN SUDDENLY I RECEIVE AN EMAIL FROM JESSEY IN JUNE 2020 STATING THEY HAVE A LOAN VEHICLE FOR ME. THAT WAS A WHOLE 6 MONTHS LATER. IF THIS WAS HANDLED EFFECTIVELY IN THE FIRST INSTANCE BY MAKING A LOAN VEHICLE AVAILABLE, THERE WOULD NOT HAVE BEEN ANY FRUSTRATION ON MY SIDE.
0 replies
80 months ago
CLIENTELE LEGAL DOES NOT MATCH UP TO WHAT IT CLAIMS ON THE TV COMMERCIALS
I AM DISGUSTED WITH THE QUALITY OF SERVICE FROM CLIENTELE LEGAL REGARDING THE ABOVE MATTER. B0828090 WHAT FAITH SHOULD ONE HAVE OVER CLIENTELE LEGAL IF THEY CANNOT RECOVER R300? The above matter was first initiated on the 9 July 2019 with me requesting assistance from Clientele Legal. It took a whole 21 days to draft up a Letter of Demand which they say was served on the party concerned, allowing a 14 day response. I was contacted telephonically by Mr Thabo Legwete stating that the concerned party did not respond to the Letter of Demand. He requested telephone numbers to contact the concerned party which I provided. I have not had any feedback from him regarding the outcome of the conversation he had with the concerned party up until yesterday the 18 September 2019 . Thabo Legwete called me stating that the concerned party agreed to pay the money which I refused. The Concerned party blatantly lied about that. Prior to yesterday, I had no feedback from Thabo contacting me to confirm if that was correct or not. On the 5 September 2019 I received an email from Clientele Legal: The above matter refers. Kindly provide us with further instructions and/or information regarding your matter to enable us to assess your claim accurately and provide the necessary assistance. Herewith our contact details for ease of reference: On the 18 September 2019, Thabo called me stating that the case is closed on their side as they cannot offer any other assistance.
210 replies
82 months ago
CONFLICT OF INTEREST ON CLIENTELE LEGALS CLIENTS
I HAVE BEEN DEALING WITH A CLIENTELE LEGAL FOR A FRUSTRATING 4 MONTHS THIS FAR AND ITS GOING ONTO THE 5 MONTH KNOW. I FIRST SENT AN EMAIL REGARDING MY INCIDENT IN APRIL 2019. SINCE THEN I RECEIVED 2 PHONE CALLS AND AUTOMATED EMAILS. TO MY DISGUST, I NOTICED THE PLAINTIFF – MZANSI AUTOGLASS – ARMSTRONG NCGOBO , ENDORSING CLIENTELE LEGAL ON NUMEROUS TV COMMERCIALS. THE PLAINTIFF ENDORSING CLIENTELE LEGAL AND BRAGGING HOW CLIENTELE LEGAL HAS ASSISTED HIM IN GETTING PAID FROM HIS DEBTORS. IN 5 MONTHS, I HAVE HAD NO POSITIVE FEEDBACK, FORMAL WRITTEN PROGRESS/UPDATES REGARDING MY MATTER THAT I ASKED THEM TO ASSIST ME WITH. THEIR RESPONDED EMAILS SAY THEY WILL TAKE 5 DAYS TO RESPOND TO THE CLAIM, AND IT NORMALLY TAKES LONGER THAN 5 DAYS TO GET FEEDBACK FROM THEM. CLIENTELE LEGAL HAS NOT BEEN SUCCESFUL IN ITS PLIGHT TO GIVE ME RESULTS. I RECENTLY RECEIVED A PHONE CALL FROM PIETER VAN HEERDEN OF CLIENTELE LEGAL TELLING ME THEY WERE UNSUCESSFUL IN GETTING FEEDBACK FROM THEIR CLIENT WHO THEY ADVERTISING ON THEIR TELEVISION COMMERCIALS. THE FEEDBACK I RECEIVED FROM CLIENTELE LEGAL WAS PRIOR TO ME SENDING A COMPLAINT ON HELLOPETER, THEN I IMMEDIATELY RECEIVED A PHONE CALL. CLIENTELE LEGAL CERTAINLY DID NOT ASSIST ME WITH MY CASE AS I FEEL THEY HAVE NOT GIVEN THE CASE FULL ATTENTION. ITS NOT IN THEIR BEST INTEREST TO GIVE MY CASE ATTENTION. THE LENGTH IT HAS TAKEN THUS FAR INDICATES THEIR CONFLICT OF INTEREST AND BUYING TIME TACTICS UNTIL THEIR TELEVISION COMMERCIALS RUN.
105 replies
82 months ago
False Information Given by Tracker during the Signing Up of The Telephonic Contract
Good day, I did not have Fit and Proper service from Tracker Network. I will take my business elsewhere. I have Left a few messages with reception for the MD's PA - A Fourie as well as the MD -Wayne de-nobrega and I had no feedback. Please can you get your cancellations department to call me asap.
105 replies
82 months ago
YOUR ADVERTI*****TS ON TV ARE MISLEADING
I RECENTLY LODGED A COMPLAINT WITH PIETER VAN HEERDEN AT CLIENTELE LEGAL ABOUT A DEBTOR THAT HAS NOT PAID. EVERY TIME I NEEDED A RESPONSE I WOULD LOG A COMPLAINT ON HELLOPETER THEN I WOULD IMMEDIATELY RECEIVE A RESPONSE FROM PIETER VAN HEERDEN. THE ENTIRE EXERCISE AND FRUSTRATION TOOK OVER A MONTH TO GET FEEDBACK AND A RESPONSE FROM PIETER VAN HEERDEN AT CLIENTELE LEGAL. HE SENT ME AN EMAIL ON THE 24 JUNE 2019 STATING THE LETTER OF DEMANBYD HAS BEEN SENT BY REGISTERED MAIL AND I SHOULD EXPECT A RESPONSE WITHIN 14 BUSINESS DAYS. IT IS NOW 18 DAYS AND I HAVE HAD NO RESPONSE AS YET. IT IS RATHER FRUSTRATING DEALING WITH A COMPANY SUCH AS CLIENTELE LEGAL AND I AM CURRENTLY LOOKING FOR ANOTHER SERVICE PROVIDER AND WILL NOT CONSIDER CONTINUING MY POLICY WITH CLIENTELE LEGAL NOR WOULD I RECOMMEND CLIENTELE LEGAL IN FUTURE. I WILL GET A RESPONSE FROM CLIENTELE LEGALS CLIENT SERVICES DEPARTMENT ONCE THIS COMPLAINT IS PUBLISHED.
217 replies
82 months ago
PEET VAN STADEN - YOU NEED TO RE-CONSIDER YOUR PROFESSIONALISM TOWARDS THE HONDA BRAND
I PURCHASED A MOTOR VEHICLE FROM PEET VAN STADEN AT CMH HONDA MENLYN IN MARCH 2019. ON THE 14 MAY 2019 I NEEDED A TOWBAR INSTALLED ON THE VEHICLE WHICH I DID. I WAS PRESENT AT THE FITMENT CENTRE DURING THE INSTALLATION. WHILST THE VEHICLE WAS ON THE LIFT, THE TECHNICIAN NOTICED THERE WERE 5 CLIPS MISSING FROM THE REAR BUMPER. THE TECHNICIAN IMMEDIATELY CALLED ME AND SHOWED IT TO ME. I THEN CALLED PEET VAN STADEN AND TOLD HIM ABOUT THE MISSING CLIPS. BEFORE I EVEN FINISHED MY CONVERSATION WITH HIM, HE TOLD ME THE CLIPS HAVE BEEN REMOVED BY THE FITMENT CENTRE, AND HE MADE UP HIS MIND THEN THAT HE HAD NO TIME TO LISTEN TO THE FAULT. I ASKED ME TO WATTSAPP MY ISSUE TO HIM ON HIS NUMBER 083-291-2002. AFTER SEEING HE READ THE MESSAGE AND ME HAVING NO RESPONSE FROM PEET VAN STADEN, I SENT HIM AND EMAIL ON THE 30 MAY 2019. I STILL HAD NO RESPONSE FROM PEET VAN STADEN. A FEW DAYS LATER I RECEIVED A CALL FROM PEETS MANAGER WHO ASKED ME TO BRING THE CAR TO THE DEALERSHIP AND WILL ORDER THE MISSING CLIPS. I TOOK THE VEHICLE IN ON THE 1 JULY 2019 AND WENT TO SEE PEET VAN STADEN AND HE WAS ADAMINT THE CLIPS WERE REMOVED BY THE FITMENT CENTRE AND HE TOLD ME HE HAS NO TIME FOR MY COMPLAINT AND INSISTED I SPEAK TO THE NEW VEHICLE SALES MANAGER WHO ASSISTED ME. THE CLIPS WERE THEN FITTED BY MYSELF AND THE SERVICE MANAGER. I CERTAINLY WOULD USE THIS MEDIUM TO TELL FUTURE AND POTENTIAL CLIENTS ABOUT MY EXPERIENCES I HAD WITH PEET VAN STADEN. I WILL NOT BE DEALING WITH PEET VAN STADEN NOR HONDA MENLYN IN FUTURE AND WOULD RECOMMEND PEET VAN STADEN FOR HIS POOR AFTER SALES SERVICE AND RESPONSE.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.0303030303030303%)
1 Star
32 (96.96969696969697%)