BV
Barco R
Active since Dec 2016
37
Reviews
0
Industries
Reviews
37 reviews19 months ago
It could be great but it's not yet there for existing Lula clients.
Lula Banking could be great except for the poor design decision taken by their devs which makes it impossible for users who signed up years ago to sign up for banking unless they remember the exact email address. After you get blocked when creating a user with a new email on their system you need to figure out which email address you used many years ago. Lula won't help here. Then a compliance nightmare ensues if you want to change anything on the dated profile you're forced to use. I stopped the process after the 5th time I got asked for the same documents. It's impossible to get the application through! Lula could be great but unfortunately unless you've never been a Lula client the application process it's going to suck hard. You could immigrate or adopt a kid with more ease than opening an account at Lula as an ex customer. If you ever app**** to Lulalend in the past and stopped using the account do yourself a favor and steer clear of Lula for now. If you've never used them before you might have a chance to get everything moving. Here's to hoping Lula devs can pull it together in the future.
0 replies
20 months ago
Abuse Card Details to trigger
Airbnb attempted to charge my card 10x in one day after a online payment limit was exceeded for my booking. What bugs me is that it's not logical to keep doing the same thing and expect different results when I first need to visit the bank to update this limit. And looking at the number of times they tried it seems like they also attempted the transaction again outside core banking hours. To contrasts this: Which consumer in their right mind would reach checkout and repeatedly swipe their card after a card declines the first time? How could this be considered OK for a business with delegated authority to do the same? It seems Airbnb feel they are covered by just writing in their terms that they can do whatever they please regardless of Consumer Protection laws out here. And firing off an Automated email before using an automated system is considered communication before they keep hitting your card over and over within minutes. Email is not considered urgent communication in anyone's book. When I supply card details for automated transactions it's delegated authority to act within an agreement much like a debit order. When this mandate is violated it's a serious issue. The result is unusually high bank charges with no way this transaction would succeed prior to a visit to the bank. By their response it seems they are doing this intentionally without any regard for customers or the fees they cause. And keep blaming the "system" which really is Airbnb no matter how they spin it. This has been a very negative way for a company to respond on an issue that should not exist. This type of behaviour indicates an industry problem much like we had with Debit Orders before stricter rules were enforced. I expected Airbnb to get in touch so I can promptly solve the issue and then wait for my response or a day before retrying again. Instead they fire an email and keep on charging my card over and over. Way to build trust Airbnb!
0 replies
22 months ago
Dikgang Moshiga reached out to me seconds after I expressed interest in Cartrack
Dikgang Moshiga reached out to me seconds after I expressed interest in Cartrack. I enjoyed his solutions focus and friendliness during my application. What a great interaction!
53 replies
23 months ago
Great experience when dealing with Helderberg
Great experience while dealing with Yolanda Moolman. Fast and accurate response. We did not end up wasting time, all the costs and features of rentals she had was immediately clear. And we did not discuss any irrelevant listings. Although she did not have what I needed the experience was so positive compared to others around here I'm sending all my friends to you.
0 replies
26 months ago
Great Advice and friendly service
It's been a pleasure dealing with Legal Wise as always. I was recently assisted by Rotondwa Mukwevho who gave me great advice on a contract I was requested to sign at work that looked a bit too aggressive Rotondwa condensed complex requirements for easier decision making. And she has a good grasp of implications for my particular industry in addition to general Labor law. And this advice saved me perpetual heartache because this agreement' would have effectively forced me out of the industry had I signed it. I enjoyed this interaction with Legal Wise a great deal. And came out of this with a more confident opinion.
56 replies
40 months ago
AirBnb cancels a booking <24hours before checkin leaving a traveler stranded
Airbnb cancelled a booking with 24hour notice in Oct 2022 because they kicked a fraudulent host off the platform. I applaud their efforts to clean up their platform and kick off the oodles of scammers that have invaded their platform. This sounds like a good thing until you learn that the market at the time requires 14days advanced booking if you want to get anything decent. In the end I ended up having to pay 4x the price per night because of Airbnb's failure to make good on their Aircover promise to provide similar or better accommodation. You may say it's easy to just postpone but this was a connecting booking I was already away from home so this was a connecting booking. I was very nearly stranded on the street because of the actions of Airbnb staff. Support was very slow to respond and basically ignored me until well after this booking. Don't bet your life on Aircover. I simply got a refund because Airbnb knew full well that there is no alternative available. But the refund only came a slow 5/6 days later. This means I needed to re-book a full week out of pocket while they sit on my money. Sadly this was the best cancellation case this year. Do yourself a favour and choose any other platform over AirBnb
0 replies
49 months ago
Nedbank CC fraud - "Lotto Charges"
Nedbank's Credit Card division has been charging lotto fees to my card in the past 3 months. I don't play lotto and no lotto has been purchased on this card. Reporting this to the branch manager, contact center ,card division in the past 3 months has lead to no resolution. This month I now have 7 such charges in March alone. Card division was also surprised to also find several under 10c discrepancies on this account statement. I'm surprised that Nedbank is unable to resolve this and that after several queries on this the problem is now worse than before.
74 replies
50 months ago
Nedbank Lotto Fee - Fraud
Nedbank has been charging a "Lotto Fee" on my Credit Card for the past 2 months around the 20th. I've not signed up for Lotto, bought lotto on my Credit Card ever. In fact I've never played lotto. This is in contravention to the Consumer Protection Act. You can't charge me a fee for a service you've not rendered Nedbank. Customer service is offline. Cases get opened and ignored. Managers refer to Card Division who don't solve things. Second such charge just landed in my account days ago.
0 replies
51 months ago
PriceCheck gets you best price without any guarantees about Merchant being able to deliver.
PriceCheck does seem to get to the bottom of deals. But beware they don't really worry about vetting trustworthy online stores who care about service. My recent purchase on PriceChecks recomendation has now been pending for 7 business days without any feedback from the online store. I've called but keep getting stone walled. Very disappointing.
53 replies
51 months ago
Poor Connectivity in Robertson.
Experiencing continued poor connectivity in Robertson area. The MTN network seems to face congestion and goes down at least each hour for several minutes. This gets significantly worse between 17h00 and 23h00 and weekends. Download and Upload speeds could be better. But the main issue is the network is inconsistent.
0 replies
Review Distribution
5 Star
7 (18.91891891891892%)
4 Star
0 (0%)
3 Star
3 (8.108108108108109%)
2 Star
1 (2.7027027027027026%)
1 Star
26 (70.27027027027027%)