Active since Mar 2017
10
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Reviews
10 reviews28 months ago
Once good, now bad
So I've used LoadIt previously which to be fair was a great experience and the second time I used them however has led me to write this unfortunate review. Ref: JOB 56911 Firstly the truck driver didn't have great communication skills and at the outset just had an unpleasant attitude. The loading was extremely slow for a fairly modest sized household. Finally upon arrival at the destination the TV unit & couch had damaged legs. Upon questioning the movers they denied responsibility which is just ridiculous as they were both less than a few months old and in a new condition. They continued unpacking with an even more sour attitude. I called their Office to report the matter of the broken items, to which they said they'd investigate after I was required to send them pictures of the issues. I provided the said information on the 1st Dec 2023. After 7 days of no feedback I reached out again to find out what is happening. I'd like to point out that it's a fairly open & shut case. 1) Items weren't damaged before the move 2) Items were damaged after the move 3) Evidence sent Outcome desired either reimbur*****t of fee (partial or full) or costs to have the furniture repaired. Which I believe is perfectly reasonable. To continue, here was their response: "We acknowledge your request and time factor. The processes are still underway and once they are finalized, a call and full report will be given to you. As a way forward, the matter will be resolved and a humble request to allow our process to be exhausted until we reach out to you. Once again, we apologize for the inconvenience caused by the damage during your move with Loadit." Now that comes off as a don't call us we'll call you vibe. Which leaves a bitter taste. I wont be recommending them in the future as I've been doing if this is how they handle negative experiences.
0 replies
54 months ago
Great quality
Great custom printing quality & online experience. Perhaps just add a notification system to know when to expect delivery so I can arrange someone to be at home.
0 replies
63 months ago
Efficient & Competitive
Online shop user friendly and able to find what I was looking for, seemingly better prices than Takealot. Ordering & payment was quick and easy and the delivery was the same. Will use again gladly.
0 replies
70 months ago
Unable to deliver, it's literally your only job.
If useless needed a synonym, aramex would without a doubt be it. I <b>strongly</b> recommend not using them. When it's the service your entire company is based on and you fail at it, you should not be doing it. Your only job is to take something from A to B. You don't have to be any kind of special to get that done.
0 replies
76 months ago
Scan and pay Competition
I received a message from FNB's app saying I won R3500 for using my scan to pay, after sending emails and call them they never got back to me. Please advise
61 replies
80 months ago
Lambs to the slaughter for no good reason
Nice place but the Lamb Chops for R220 weren't worth more than the serviettes it came with. 3 tiny flavourless chops with super tiny amount of steamed veg and little bit of chips & what I assume was supposed to be gravy. R220 guys, I expect more, the "rosemary" was non existent.
0 replies
80 months ago
Employee of the year :)
Cresta Sheet Street has the warmest friendliest most helpful employee I've ever come across. I didn't get the lady's name but just wanted to mention it and thank her here.
0 replies
100 months ago
Northcliff Branch Great Service
I'd like to thank Jonathan at Dial-a-bed Northcliff for incredible service and fantastic advice. Delivery of the bed was also on time and the delivery guys were great. Thanks for the friendly, helpful and efficient service.
53 replies
109 months ago
Unresolved matter
<p>Please read the comments on my previous review, it seems no one is paying attention to it... https://www.hellopeter.com/vodacom/reviews/contract-i-didn-t-ask-for- ********** </p> <p> </p> <p>Someone is still trying to defraud Vodacom under my name.</p>
112 replies
111 months ago
Contract I didn't ask for
<p>I got an sms yesterday from Vodacom telling me I signed up for a new package. I called their Customer Care and told them this is false. I did not sign up for anything. I was subsequently advised to get an affadavit stating this and submit it to them. Which I did, taking valuable time from my life to rectify something they're responsible for.</p> <p>Today I called them again to establish the cancellation of said contract. They were so concerned about process and telling me what to do, not one of the consultants bothered to understand that it's not I that should be doing the running around because they are defrauding me. It's them that should be running around. instead I get advised to refuse receipt of the errorneous router enroute for delivery (which I have no problem with) but I also have to phone back in 4 days to cancel.</p> <p> </p> <p>Really? I. Must. Phone. Back? In which universe is it ok to ask the victim to check with the perpetrator if they've done the right thing??</p> <p> </p> <p>Vodacom, I expect much better treatment, what started out a simple error on your side has caused me to lose time at work and sanity. If you do not resolve this in a SATISFACTORY manner (ie: me having to chase you up) then I will lay a charge of Fraud against you and I will publish my story on every single Social Media platform I can think of.</p>
280 replies
Review Distribution
5 Star
3 (30%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
5 (50%)