AB
AYANDA B
Active since Mar 2017
12
Reviews
0
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Reviews
12 reviews8 months ago
MTN SA Forcing Me to Pay for a Service I No Longer Need – Despite Following Cancellation Process
I am very disappointed with MTN SA. They are forcing me to continue paying even when I no longer need their services, and my contract with them has come to an end. Earlier last month, I went to their branch and told them that as my contract is coming to an end, I do not want to continue with the data plan because I can no longer afford it. They asked me to contact their contact centre and put in a notice, which I did (I have everything in my emails), and a case was open, but still to this point they have discontinued their data. When I call the call center, they keep telling me I did not put any notice and the contract will continue. Now I am tired of this pillar to post they keep on doing. I am not crazy, I know that I have served their required notice. I WANT OUT! I can not be forced to pay for something I can not afford.
0 replies
10 months ago
HORRIBLE......HORRIBLE SERVICE!!!!!!!!!
One of the most HORRIBLE service I have ever received! I had done an ABSA Cashsend which had been credited to my ABSA wallet via WhatsApp to a number I no longer use. I call ABSA the day after, which was the 28th of May 2025. Spoke to the consultant and she tells me she has escalated the matter and it would take 24 to 48 working hours for the amount to be refunded in to my account. 4 days later, nothing is in my account, I then call again for a follow up and another consultant tells me that they are seeing an escalation of R150 meanwhile I explicitly told the previous consultant the cash send I made was for R1000. Till today, 06 June 2025, 14h00 nothing has been done, I keep calling and I am sent from pillar to post.... being told the matter has been escalated to the team leaders............NO REFUND, and mind you I have to always keep calling them and explaining the same query over and over again because they apparently do not have reference numbers. Even the branch cannot help because the matter can only be resolved by the INTERNET BANKING *********** staff. One thing I know is I CANNOT WAIT TO CLOSE THIS INCONVECEIENN
53 replies
36 months ago
PATHETIC CUSTOMER SERVICE!!!!!!!!!!!!!
I have been using TFG for some time. I incurred debt on one of the accounts I had with them. I managed to pay the account in full and went to Sportscene in Sandton City next to Checkers to request that the account be closed. The lady in the store called head office and they said to me the account has been closed and I will get the letter confirming that the account is closed, this was 1 month and 2 weeks ago. Till now the account is not closed, it's reflecting when I login and I have not recived the letter I had requested, this is pathetic because I no longer want this account. I don't know whether they are FORCING ME to have an account with them. A month after I had physically went to the store, I sent an email to them requesting yet again the account to be closed but no. THIS IS TO MUCH....TFG CLOSE THE ACCOUNT ASAP!!!!!!!!!!!!😡
53 replies
39 months ago
Long lead times and poor customer service
I bought a pair of shoes I had seen online from Call It Spring after seeing them on Instagram. The size was not a right fit, so after 2 days, I requested a change of size. Shoes I had sent to them in December 19th of 2022, I got them back on the 30th of January 2023....pathetic service and lead times. I had to be the one who kept on calling them to find out about my shoes as if that was not enough, I requested for a refund, only then did they send me the shoes........mind you, I wanted a refund because I had replaced them and bought other shoes to attend the event I wanted to go for I was not happy!!!!!!!!!!!!!
0 replies
41 months ago
TERRIBLE SERVICE, YOU SHOULD BE RUNNING A ****A SHOP!!!!!!!!!!!!!
I am so upset. I have been on the phone for the past 35 minuets being transferred from one agent to the next. I want to get my DAMN STORE CARD PIN BUT NO!!!!!!!!!! I KEEP BEING TRANSFERRED FROM ONE AGENT TO THE NEXT....ONE SAYING I HAVE TO ACTIVATE THE CARD THE NEXT SAYING I HAVE TO GET A PIN AFTER BEING ON THE IVR FOR GOD KNOW HOW LONG!!!!!!!!!! GO TO HELL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!😣🤬👿
0 replies
41 months ago
Poor service and no sense of urgency
I left work running to Builders Warehouse at Cresent today and the service was not good at all.. I wanted to get my RCS credit card, had to stand there for +/- 45 minuets to be told their contact Centre has been closed..... Later I was told to call them tomorrow... This may not mean much but I doubt I'll use their card moving forward
0 replies
45 months ago
Uber and The Cresent KFC BAD!!!!! BAD!!!!
You are slacking.... I ever regret why I even bought my food via your app. Money was taken out of my credit card but I did not get my food.... I'm so unhappy.... KFC declined getting the order!!!!
0 replies
45 months ago
Cresent KFC- Pathetic service and scammers
I ordered x2 KFC streetwise 2 meals with chips via Uber eats on Sunday the 31st of July 2022 for pick up at CRESENT uMhlanga accross Gateway and when the person I jade sent to collect reached there the KFC staff denied receiving any such order, however, my funds were debited from my credit card! This is pathetic service.... I even have proof of payment from Uber eats to Cresent KFC...... The nerve they have deniying it all.... I stood there with no food as I was at work on a Sunday
0 replies
48 months ago
Mondo MTN Poor customer service and communication
Their service is BAD and MISLEADING! I applied for a contract on the 1st of May 2022 and was told it may take up to 6 days and today is already day 14th and nothing from the Mondo team. My immediate response, is to cancel the application ASAP! Customer service is very poor. The least that could have been done was to give a phone call or send an email about the delay or tell me whether MTN has approved or declined my application.
134 replies
68 months ago
BAD CUSTOMER SERVICE AND LEAD TIME!!!!!!
I purchase a 24 month 20GB sim only deal from one of your dealers, MYNET HOLDINGS (PTY) LTD 3 weeks ago. I called, no response. I sent an email, the agent Gerald Zivurawa assured me it would be delivered within 78 hrs. Even now I'm still waiting and loosing patience because I need those data for assignments and work. I'm am tired. I just want them to tell me to go and collect my sim from the nearest Telkom store PLEASE! Otherwise, cancel the damn deal.
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
1 (8.333333333333334%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)