SM
Simphiwe M
Active since Apr 2017
15
Reviews
0
Industries
Reviews
15 reviews7 months ago
Disgruntled Customer
I'm so disappointed I have been booking this hotel for the past 10 years. I know the dates when we can book for the December holiday this year was no different. I called at 08:00 am and was informed that the bookings for December only start at 9:00 am. That was Exactly at 09:00 I called spoke to Lindokuhle requested for corner room and was informed that those were already fully booked strange cos supposedly the bookings only started at 9:00 am nonetheless I proceeded to book a room with two double beds provided all the info required for the pro-forma invoice to be sent. Even mentioned to Lindokuhle that I would not like to follow up on pro-forma invoice he laughed it out and promised that I would not need to do so. Realising that the pro-forma was not coming through my email at 14:30 I called to follow up the same Lindokuhle I made the booking with did not know what I was referring to. He said he was writing down on a paper earlier, and might have missed my booking. This is not acceptable now he is offering some room with a sleeper couch instead for the exact same price.
0 replies
7 months ago
Spoiled daughter’s birthday
I was so disappointed when I visited Gold Reef City Theme park, they claim that when it’s your birthday the entrance is free. I bought three tickets and the fourth one was supposed to be free as it’s my daughters birthday. However when I got there and produced a certified birth certificate I was informed that it was not sufficient and wanted an original. We travelled for approximately an hour to get there was no way I would drive back to get an original. To avoid spoiling my daughters birthday I bought the fourth ticket. As if I would lie about my daughter’s birthday, rather not promise such then not keep to it.
0 replies
7 months ago
Disgruntled student
I registered and completed my BCom Law degree with Unisa in 2020, and proceeded to apply for an LLB degree for the following year. The application was declined citing a flimsy reason in 2021. When the applications opened again in 2021, I submitted an application for the LLB for the year 2022. Again, the application was declined citing the same reasons as in the year prior. I repeated the process for the year 2024 and 2025, and Unisa again declined my applications. In total, Unisa has declined my applications 3 times in a row, notwithstanding that I am entitled to a space but so many times is unreasonable. I have again submitted another application for the LLb degree for the academic year 2026, and I already know their feedback beforehand. Unisa, get your house in order. Disgruntled student Simphiwe
0 replies
7 months ago
Disgruntled
This service is pathetic, still have not received my parcel, no communication I have reached out more than 3 times to this courier company. Nobody knows where the driver is or by when they can be expected to arrive. What is more disappointing is that they update the parcel tracking and claim that they could not deliver because I was unavailable. Gave the work address as I spend 8 hours of my day there. The update is done at 18:55 and working hours are until 17:00. Asendia office hours are until 17:00 but expect me to be at work at 18:55 beats me. To top it all no contact ismade.
0 replies
13 months ago
Disappointing
For the whole week we attempted to contact Absa activate insurance without success, the phone rings unanswered and no one bothers to attend to it. One is kept on hold for unreasonable longer periods. Is this the type of service that we are paying for, it is utter disgust that we have to be subjected to this poor performance when we need urgent information. ABSA get your house in order!
53 replies
21 months ago
Forcing people to pay via debit orders
On the 15th of July my line was suspended due to the fact that I pay via electronic transfers monthly. I Spoke to Mfundo Kunene after both my lines were suspended, she confirmed my account was not in arrears and that they were receiving payment monthly on the 25th. However since I pay via electronic transfer I would have to call them monthly to arrange for her not to suspend my line. This is hogwash, absolutely disgusting literally forcing me to pay via debit order!
0 replies
23 months ago
Pathetic is an understatement
I went to Contempo the Grove on Friday the 17th of May, I wanted to buy two pairs of boots one charcoal and the other black. Both these boots were marked on special all boxes indicated that they were R450. Firstly the black one did not have size it was only the one dressed by the mannequin that was my size I did not have a problem with that. It was only when I was at the till point where when they were scanned for a price they showed the original price. They changed the boxes and managed to get the charcoal ones with the right price. The black pair they could not get it right they said they can not mark it down they can only do mark ups and only the manager who was not available could. They took my details and promised to call back the following day. I waited the whole day on Saturday for the call until I realised that the call will never come. I went there at 17:00 only to find that Tshepiso the Manager had already just taken the boots back to the mannequin and when I asked when they were going to call she said nobody told her she had to call me. She still insisted on the full price but now they had removed the discounted prices on the boxes. She said she cannot reduce the price if I wanted the shoes I should pay the price on the till. This is ridiculous this was an error on your side all I wanted to do was to pay the price that you put on the item. Still had to pay the full price this must be fixed it’s ridiculous!
0 replies
28 months ago
Ridiculous
I was very disappointed by the very foolish Manager at Debonairs Durban North beach. I bought a cram decker with 1.5 litre coke. Forgot to buy paper cup and I was going to sit in with family. Just as I realised that I did not buy the paper cups I approached the cashier to buy 3 of them. I was advised that I could not swipe for them as they are less than the required amount. This is the feedback she got from her manager. I then requested for atleast one as we needed the drink and it was a sit in and was informed that they do not own the paper cups therefore could not give me one. I was appalled by that response, for a R2 papercup which I was willing to pay for but your facility does not accommodate.
0 replies
29 months ago
Pathetic service
Good Day, I'm so disappointed with MTN. I did an upgrade on both my lines on the 02nd of Dec and was advised that I will be informed of the outcome in a next few days. I've been calling no one seems to be able to assist they just ask who I spoke to and tell me the person would call me back. I have not been contacted since and do not know what the progress of my upgrade is. This is pathetic from a company as big as MTN
0 replies
49 months ago
Disgruntled Customers
Hi I’ve requested a million times for my payment date to be changed to the 25th and not the 16th. On all occasions Im promised that it will be changed till today it has not been done. They are just quick to call and say that the account is in arrears . They do not even look at the historical payment record. This is done monthly and it’s annoying and needs to be fixed don’t even know where they got the 16th from.
0 replies
Review Distribution
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4 Star
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2 Star
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1 Star
15 (100%)