LB
Lerato B
Active since May 2017
12
Reviews
0
Industries
Reviews
12 reviews10 months ago
You will be ****med of your hard earned money
OneCart is a big **** and profits by *****ing from its clients. I placed a big order yesterday which I was tracking on the App. The App kept showing that the order was in progress until I suddenly received a text from the driver informing me that he is on the way. The driver only waited for 15 minutes for my arrival and sent me a text that he has sent the order back to store. It didn't make sense since the store is 25 minutes away from my house. I contacted OneCart via WhatsApp and didn't receive any assistance then called the call centre and I was advised that there was a full refund pending that will reflect soon in my account. They never contacted me back. Today I called and I was told that 85% of the funds will be non-refundable because the order was made up of perishable goods and they have been disposed. I asked to be given access to the spoiled order so that I dispose the order as I deem fit as I paid for it. I have proof of the conversation and waiting time period between the driver and myself but none of that was taken into consideration. I am still insisting that I be given access to my order so that I can decide what to do with it as 1 hour is not enough for meat to be thrown away. I feel ****** and bul**** off my money. I will never advise anyone to use this service and I am willing to take the matter further.
0 replies
27 months ago
Do not open a business account with Standard Bank.
On the 31st of May 2023, I closed all my business transactional accounts with Standard Bank and paid all amounts due on the accounts as advised by Mo****li Nthethe. I however, kept receiving account statements and on the 23rd of June I contacted him to ask why the account was accumulating transactional costs. He advised that he was waiting for merchant services to close the accounts and will ensure that the charges are reversed. On the 24th of January I decided to open a new business account with SB, I send Mo****li an email asking whether the accounts were closed and he didn't respond to my email. I then decide to open an account online to save him the trouble but I couldn't proceed because I kept receiving error messages. I decide to contact enterprise banking where I was assisted by Buhle Mashamaite who tried to assist me open the account. Buhle could not proceed with the transaction because she noticed there were overdue balances on the accounts which Mo****li was handling. The 2 accounts were charged until August 2023 and September 2023 while I had finalised the closure of these accounts on the 31st of May. Mo****li was contacted and has been ignoring any efforts to assist with the matter. I will never ever attempt opening a business account with SB again, their consultants are *********** and lairs who cannot take accountability. I believe employees like Mo****li who are unable to attend to new clients' queries are a threat to any business. Buhle also couldn't take the onus in her own hands to resolve the matter further highlights the incompetency of SB's enterprise bankers.
58 replies
41 months ago
Zaakir is the best employee at MAN Truck & Bus Centre Hatfield
I received the best service from MAN Truck & Bus Centre Hatfield. I spoke to only one consultant who made sure that all my requests were met. He was very helpful, patient and ensured that all requirements were met. I would like to thank Zaakir for assisting me and making my frustrations bearable. Keep up the good work!
0 replies
41 months ago
ABSA commercial vehicle finance takes over 6 months
A bank that doesn't value clients. I applied for business vehicle finance in August 2022 and I am still left hanging with no feedback. After several back and forth and nonsensical excuses from my banker, Jane Ledwaba based at Menlyn Maine, I believe that my application has even shoved in the nearest bin. There is no sense or organisation and urgency given to my application while a competing bank, granted my application within 72 hours. Earlier this year, I was hopping around as my banker was changed and I was left frustrated and stranded. However, a vehicle application which takes over 3 months is reason enough to change banks and never look back.
132 replies
43 months ago
A scam of a service
Empty promises. No regard for customer service. Incorrect submissions. Non-responsive. Expensive service. I wouldn't advise anyone in the world to ever consider using them. It's been a year and I am still waiting.
133 replies
44 months ago
False advertising and Lies
I blame Wesbank for allowing this company to scam its customers with lies and promises and on what they cover under their warranty plan. First of all, they will prolong the claim process and secondly, they do not cover anything that they claim to cover. It’s not worth it.
267 replies
50 months ago
Worst Technical Support Department
I have very mixed feelings with PNet. They have absolutely reliable and available Account Managers like Clinton and Anthea but the support team is letting them down, they have absolutely no customer service skills at all and quite temperament. Thabiso Ramosedi is going to the reason why good businesses get negative rapport. Shouting at customers and a high temperamental personality is not for a person who deals with client. Highly disappointed.
74 replies
50 months ago
Porsche Pretoria Salesmen are Liars
The worst experience I've ever had. I ordered the car in November and was helped by a gentleman called Nando at Porsche Pretoria, who promised to give me feedback on a continuous basis on the date of delivery. What I found amusing about this gentleman is whenever he required documentation and deposit to be paid, he was at his best but when the time came to fulfil his promises he always fell short. We communicated on WhatsApp and on several occasions, my WhatsApps would be read and not responded to for over a week until I come back again to him to ask for feedback. I then decided that the best way would be for him and I to use standard business communication like email and telephone to avoid non-communication from his side. So, I blocked Nando on the 14th January 2021 from my Whatsapp. The car finally arrived on the 20th Jan, and I was called by his manager for collection. I was promised that I will be contacted when registration documentations of the car arrive. On the 17th of Feb, I called to follow-up on the documentation as the permit had expired 7 days ago. I was informed that Nando sent me a WhatsApp text stating that I owed my other vehicle and that the new vehicle could not be registered. Nando claimed that he sent me a Whatsapp text which I read on the 4th of Feb to inform me about the issue which is a total LIE because he is blocked from sending me texts on WhatsApp (I have my WhatsApp to prove that all this is true, the last text I received from Nando was on the 14th of Jan when I told him that I was unhappy with the service I received from him). I have never received such bad service with a team of professional liars. He could not explain to me why no one bothered to check or follow-up about the registration issue, instead I had to call 2 weeks later in order to be informed about the problem. Nando and his manager, Jan stick up for each other. I feel racially profiled and taken advantage of. This purchase made me feel like I bought a car from a business who has no sense of regard for my business. It is the 23rd of Feb and I am stuck with a new car with an expired license registration, I can't enjoy this new purchase because it is now deemed illegal on the roads. What bad customer service.
106 replies
62 months ago
Worst Service Ever
This company does not even deserve a star. They advertise offices at a lower rate than they actually give to their current tenants who have been leasing with them for years. Their poor service is horrid and they only pay attention to their clients when they demand payment. I am an existing tenant at Atterbury Estate Office Park in Menlyn, Pretoria. I was interested in office space that was being advertised on Property24 at 110m2 but they advised me that as an existing tenant they cannot give me at that advertised rate so I agreed to the higher rate that they gave me and continued with the application. A month later I am being given every excuse in the book about Lease Offer. The have no sense of regard for their clients. I am losing money renting out storage for furniture and I have staff members who I cannot accommodate. The Portfolio Manager, Samantha Du Toit is always playing hide and seek instead of being honest on the status of affairs. Their delay has made me miss out on other rental opportunities because I had hope that JHI would assist. I would not even advise my worst enemies to consider them.
53 replies
97 months ago
Planet Fitness Lynnwood is robbing me
I was lured to sign a local membership contract by a consultant named Zelda from Planet Fitness Lynnwood, Pretoria when I thought I was signing for the off-peak option for R199. After I spoke to the branch's assistant manager who I have contacted almost everyday from the 5th of March 2018, I have not still heard from anyone from the branch. I noticed the incorrect contract agreement when higher debt orders amounts were going off my account. I contacted the head office and I was told that it was a branch-related matter and they cannot assist. I am still waiting for someone to assist me regarding this matter as I think I should block all payments going off from my account as I have not given consent that the amounts should be debited from my bank account,
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
10 (83.33333333333333%)