DC
Dirk C
Active since Jun 2017
45
Reviews
0
Industries
Reviews
45 reviews14 months ago
FNB likes to chase away clients!
You continue to find new ways to chase your clients away... After I login and make payments... I want to send FNB a message and get the following after clicking on contact us... "You cannot access this page on an unverified browser. To view My Devices and Browsers, please use a browser that has already been verified. If you do not have another browser to view My Devices and Browsers, we suggest using this browser regularly to get it verified over time." but hey at least I can access my account and pay money on the same browser, I must just not dare to make contact with FNB... what a load of ****!!!!
53 replies
17 months ago
****MING CLIENTS???
On 23/11/24 my Nissan X-Trail was in for a service, I requested that they have a look at my breaks as it’s squealing. I was contacted for two chips on my windscreen that they wanted to fix, I approved the quote, they were still waiting for information from the technician about the breaks. I made numerous follow up calls to them that was just ringing or placed on hold. When I pitched up at 16H30 my vehicle was parked outside and according to them done. I requested to speak to the Dealer Principal (Martin Smith), I informed him about the terrible service and that my breaks was not fixed! He spoke to the technical department and informed me that the break pads was not a “Genuine Nissan” part and that was the cause of my problem replacing it will fix the problem. He also informed me that their calls are currently blocked by “SPAM” filters and that’s the reason they did not tell me about it earlier? But I did get a call from them earlier about the windscreen… and according to the service agent my car was all good, done and no problems when I pitched up? Receiving my car back the next day the squealing continued… I took the car to another Nissan dealer and a tyre fitment centre for advice, then returned back to Motus Nissan and asked for the price of disc pads from their parts department. They gave me a quote of almost have the price I was quoted and paid? Another visit to Mr. Smith with all the evidence in hand I was eventually informed that they fitted a “key value part” and not the “Genuine Nissan” part that I paid for, was quoted on and agreed too! and, and I must now also replace the back breaks urgently… On asking why the break pads show “Messi” I was informed that it’s just a spacer they used? On asking Mr Smith if this was standard practice he said he can not check every invoice/job card… Dealers quoting “Genuine Nissan” parts but then putting in “key value” parts! Huge price difference! But to Nissan owners and future owners, both products looks identical! But in reality it’s not! Is Nissan assisting it’s dealerships to **** clients? Nissan South Africa "Want to write to our Managing Director?" is a PR stunt gone bad as it's never answered... waiting almost a month now! Nissan South Africa Complaints Department is in a mess cases is just logged without follow-ups or outcomes... case# 01115130 on ice for almost a month now!! Your dealers (Motus Nissan) Complaints just make empty promises!! Never received any callbacks! I was a loyal owner for over 20 Years, but NEVER EVER AGAIN!! If this happened to you send me a PM, Nissan thinks their owners are FOOLS!
56 replies
17 months ago
****MING CLIENTS???
On 23/11/24 my Nissan X-Trail was in for a service, I requested that they have a look at my breaks as it’s squealing. I was contacted for two chips on my windscreen that they wanted to fix, I approved the quote, they were still waiting for information from the technician about the breaks. I made numerous follow up calls to them that was just ringing or placed on hold. When I pitched up at 16H30 my vehicle was parked outside and according to them done. I requested to speak to the Dealer Principal (Martin Smith), I informed him about the terrible service and that my breaks was not fixed! He spoke to the technical department and informed me that the break pads was not a “Genuine Nissan” part and that was the cause of my problem replacing it will fix the problem. He also informed me that their calls are currently blocked by “SPAM” filters and that’s the reason they did not tell me about it earlier? But I did get a call from them earlier about the windscreen… and according to the service agent my car was all good, done and no problems when I pitched up? Receiving my car back the next day the squealing continued… I took the car to another Nissan dealer and a tyre fitment centre for advice, then returned back to Motus Nissan and asked for the price of disc pads from their parts department. They gave me a quote of almost have the price I was quoted and paid? Another visit to Mr. Smith with all the evidence in hand I was eventually informed that they fitted a “key value part” and not the “Genuine Nissan” part that I paid for, was quoted on and agreed too! and, and I must now also replace the back breaks urgently… On asking why the break pads show “Messi” I was informed that it’s just a spacer they used? On asking Mr Smith if this was standard practice he said he can not check every invoice/job card… Dealers quoting “Genuine Nissan” parts but then putting in “key value” parts! Huge price difference! But to Nissan owners and future owners, both products looks identical! But in reality it’s not! Is Nissan assisting it’s dealerships to **** clients? Nissan South Africa "Want to write to our Managing Director?" is a PR stunt gone bad as it's never answered... waiting almost a month now! Nissan South Africa Complaints Department is in a mess cases is just logged without follow-ups or outcomes... case# 01115130 on ice for almost a month now!! Your dealers (Motus Nissan) Complaints just make empty promises!! Never received any callbacks! I was a loyal owner for over 20 Years, but NEVER EVER AGAIN!! If this happened to you send me a PM, Nissan thinks their owners are FOOLS!
0 replies
30 months ago
Security Question with no correct answer
Wish I could have given 0, You have a security question added to my profile that only you know the answer to!!! There is no way to reset it according to your agent than on you website that requires to supply the answer that you have added!!! Wow now I can not get your support staff to assist me.... Requested for a manager to speak to but no one is available.. Should I cancel my contract?
0 replies
35 months ago
Disgraceful Bank
Wish I could give 0 stars, the most useless bank one this planet. Salary transferred on the 31st, already the 9th of the next month and no money available, send 9 emails with proof of payment already and nothing!!!! You are NOT a bank you are a Joke!!!! You are part of Standard Bank/Access Bank and are *********** the people of South Africa you are a disgrace!!!
0 replies
35 months ago
Report*****@standardbank.co.za
Wish I could give 0 stars, the most useless bank one this planet. Salary transferred on the 31st, already the 9th of the next month and no money available, send 9 emails with proof of payment already and nothing!!!! You are NOT a bank you are a Joke!!!! You are part of Standard Bank/Access Bank and are *********** the people of South Africa you are a disgrace!!!
106 replies
35 months ago
Disgracefully Bank
Wish I could give 0 stars, the most useless bank one this planet. Salary transferred on the 31st, already the 9th of the next month and no money available, send 9 emails with proof of payment already and nothing!!!! You are NOT a bank you are a Joke!!!! You are part of Standard Bank/Access Bank and are *********** the people of South Africa you are a disgrace!!!
53 replies
53 months ago
Takealot sending used and dirty products SOLD as NEW!!!
You send us 3 times **** in the last year! We had to wait 3 WEEKS for delivery of our last order and no way to cancel it!!! Out of the 3 products on our last order, 1 product is used and dirty and one is incorrect!!! Now we have to wait how long for it to be collected and refunded, what a SCAM!!!
0 replies
55 months ago
NOT POPIA Compliant!!!
Requested the Information Officer's details numerous times to get my contact numbers removed from their system, NO ONE can supply me the name, call center operators do not honor any requests for your personal information to be removed. Their dialers just continue... and they call themselves attorneys abiding by the laws of South Africa???? POPIA Compliant??? We would see... your company is a disgrace!
0 replies
59 months ago
BAD BAD SERVICE!!! Sending wrong items, to be replaced in a week???
I have ordered 1x CRUCIAL 16GB DDR4 2666MHZ SO-DIMM for R1,329 from you you send my a pepper spray bottle? I had to hold on for 35 minutes before my call was answered just to be told it could take upto a week to sort out!!!!!!!! What is going on with Takealot, this is not customer service!!! You are chasing your customers away.... BAD BAD SERVICE!!!
0 replies
Review Distribution
5 Star
3 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
42 (93.33333333333333%)