LV
Lorna van der Vyver
Active since Jul 2017
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
Account paid in full but not allocated to account
I have paid my outstanding account in full by 15 November 2025. I paid it into a public beneficiary ‘Builders Debtors Account’. I have been consistenly harassed for payment. I have emailed and whatsapped all the pop’s as well as the listed beneficiary detail to RCS. But no one is getting back to me… it has been more than 2 months. Being desparate to sort this out I have also spoken to Shameel twice during the last 2 weeks in Collection. NO FEEDBACK. I have received a letter that I am in breach of contract but not ONE person on 3 different platforms that I have contacted has assisted me in getting my payments allocated to my acount. What is the next port of call if they have onky one number?
168 replies
49 months ago
No delivery no refund Order number 2857442
Pick n Pay ASAP I placed an order on Thursday 24 March The app showed the order was delivered, but I did not receive the goods. No delivery at my gate. I immediately called your support number. The driver was at the wrong address. I waites, he never arrived. I have been emailing and calling but still have no goods and no refund. Now the order does not show on my order history.
148 replies
49 months ago
No delivery no refund Order number 2857442
Pick n Pay ASAP I placed an order on Thursday 24 March The app showed the order was delivered, but I did not receive the goods. No delivery at my gate. I immediately called your support number. The driver was at the wrong address. I waites, he never arrived. I have been emailing and calling but still have no goods and no refund. Now the order does not show on my order history.
53 replies
52 months ago
No feedback on service request for 7 days
I logged a service request on Monday10 January 2022 to check a router on site. Ref:220111-492127 I have until today 17 January 2022 not seen someone at my office to sort the problem. I cannot connect to the internet on my Fibre to home. This is having a very negative impact on my business. Need urgent action.
159 replies
60 months ago
FINRITE / VODACOM INVALID INSURANCE CHARGES
I have been paying insurance on a laptop contract of which the contract was upgraded to a phone in October 2019. At the time I signed a document stating that I will source my own insurance on the phone. Therefor I assumed that the insurance on the laptop will lapse as the item was paid off. I have requested the cancelation on emails sent on the 15 Jan 2021, then 1 Feb 2021 and again on 26 March 2021. I have still not received ANY feedback to date
0 replies
72 months ago
Account not closed, fees still being charged
ID: 6510160013084 I have closed my account in February 2020. My account has still not being closed and I am being charged club fees for an account that I closed in February.
105 replies
72 months ago
Account not closed, fees still charged
ID: 6510160013084 I have closed my account in February 2020. My account has still not being closed and I am being charged club fees for an account that I closed in February.
105 replies
72 months ago
Small business NO FINANCIAL HELP FROM FNB ONLY EXCESS CHARGES
I have a small business and my partner and I have all our accounts (personal and business) with FNB. In this trying time we have had NO financial business support from FNB for our business. We did get approval for our employees to recieve a nominal amount of wages for 15 weeks. For our business account we have received NO financial assistance. I have tried with a personal banker who has tried her best but still was unable to assit. These are exceptional and trying times for all of us. Unfortunaly, our business has been going through financial difficulties for the last 3 years. As a result our financial history prior to Covid-19 has not been, as is a requirement for financial assitance is 'in good standing'. Meaning we have had debit orders that was unpaid from time to time. The problem is that as a small struggling concern we cannot always quarantee that we will have funds in our account on the specific days that our debit orders run... resulting often in debit orders being unpaid. HOWEVER, if my history is checked ALL our accounts are always paid and were UP TO DATE on the day that the lockdown took effect. We have during 2019 settled 3 x asset loans vir WESBANK prematurely in an attempt to get our business on a better financial footing. We are trying our best to work our way out of a very trying 3 years of financial difficulty, Does none of this work in our favour when we get struck by Covid-19 and need our bank to at least cover our Debit orders for a period of 3 months? Is this too much to ask? As directors we do not get ANY money from the SMME scheme and have NO WAY of getting any funds for our personal OR business needs. On top of this FNB holds our debit order back for a few days and then charge us with ADDITIONAL "EXCESS ITEM FEES" knowing that we will not be able to honour these payments. What do we have to do? Can someone at FNB please explain this to me?
105 replies
87 months ago
Bad / no service from Pretoria Sales Office
I first contacted Tracker to review my vehicles and add another on 11 Nov 2018. Got feedback and send company letter with requested changes on 20 Nov 2018. Could not get hold of sales consultant at Pretoria Sales Office for rest of 2018. Contacted Tracker again on 8 Jan 2019 and spoke to different consultant at Pretoria Sales Office. Communication commenced and we came to aggreement to lower our excesive rates on existing contracts. Based on this I added another vehicle to my profile. This was communicated via email on 11 Jan 2019. It is now the 22 of February 2019 and although the new vehicle was fitted with a tracker, I have not been able to get the changes to my account implemented as promised.
161 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)