BN
Brandon N
Active since Aug 2017
12
Reviews
0
Industries
Reviews
12 reviews7 months ago
Poor product service and knowledge
I purchased a big boy rs adventure 150 in December, I received it on the Friday and Saturday on my way to work broke down on the highway with only about 20km on the clock also losing a full tank of petrol, sent it back to be repaired the very next Saturday the same thing happened, this happened on 4 occasions when eventually I insisted the bike goes to big boy head office for repairs after them having the bike for about a week they eventually sorted it out, now I am 9000km in on my scooter and was told by the dealer who done my 9000km service the clutch needs to be replaced due to long distance riding, when I purchased the scooter the dealer confirmed the distance I will be traveling is not an issue for the bike and also said the clutch and belts get check at 30 000 kms nie I get told At 9000km THE CLUCH NEEDS TO BE REPLACED I also mentioned to both dealers at the 500km service and other services that there is a shudder when pulling away and they said it's nothing.
0 replies
13 months ago
Excellent service
Good service, very professional and a pleasure doing business with Michelle she always goes the extra mile to assist Keep up the great work
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37 months ago
Terrible accommodation
What a disappointment, they advertise the accommodation with aircon, coffee machine, dstv and on arrival we found a room with two rooms inside with a bathroom that the shower has no door the basin tap is lose, the kitchen area there is no kettle, cups, glasses or any cutlery waht so ever, the light switches are lose and a hazard for electrical shock, we booked for 3 nights but only stayed one night as the conditions wouldn't have been liveable for the 3 nights so we left the Saturday morning and booked into another guest house, after lodging a complaint with bookings.com they told us to contact the Kaste Guest house and request a refund, which we did and were told that we need to ewallet one night's accommodation(which we already paid the 3 nights) and bookings.com needs to refund us the balance needless to say we are still waiting, I don't know how these places make it on the bookings.com data base with the false information and advertising.
0 replies
38 months ago
Disgraceful product support
I purchase a homequip mosquito repeller from dischem, about two weeks later the device started beeping we replaced the cartridge as we thought it might be empty, after spending R150 for the 2 cartridges the device is still beeping, I send a message to motoquip / homequip via Facebook messenger, sent an email and called, when I called I was told that a consultant would call me back, it is now almost 2 months later and I'm still sitting with a device and 2 cartridges I can't use. This is the worst after sales service or product support I have experienced and would not recommend the motoquip or homequip product to any one.
0 replies
39 months ago
Very poor service
I contacted them to assist me with my case, I have submitted all requested paper work and now there is no way of me getting hold of them, phone, whatsapp or email, terrible service, I have no Idea what the status of my application / claim is I have no correspondence what so ever where do I go now.
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41 months ago
frustrating poor service
Good day I have been struggling to get assistance for 3weeks now , i am trying to get find out if i can migrate my one contract and what the costs would be and what packages are available , i have called the call center many times and get sent from person to person department to department and still no help , i even went in to the MTN store at Jacqueline mall and was told they are off line and would call me back and im still waiting for someone to call me back , i have been with mtn for the past 20 odd years and have never had such poor service
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55 months ago
Telkom LIT TV Box issue
We have purchased 3x Telkom LIT TV Boxes , and without any notification our Netflix stopped working , on calling telkom earlier today to find out how to resolve this issue i was told by Lindewe " the license agreement between Netflix and Telkom has expired and wont be renewed" and when i asked what do i do now or what my solution is she said "you need to purchase another tv box or smart tv or device that will allow you to access Netflix" so now after purchasing 3x Telkom LIT Tv Boxes i need to replace them with another 3 tv boxes at another cost to me , this is unacceptable , Telkom could have given us some sort of warning prior to decision not renew its Netflix license agreement
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56 months ago
NOT CUSTOMER / AFTER SALES SUPPORT
i purchased a camp master thermo cooler a few years ago and it been in for repairs at least 4 times , i have used it once since the last so called repair , a few weeks ago we wanted to use it again and it was not switching on , i have been trying to contact camp master via email , facebook and telephone with no luck , they obviously have NO client satisfaction or after sales support what so ever I WILL NOT RECOMMEND OR EVER USE CAMP MASTER EVER AGAIN
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65 months ago
POOR SERVICE
We purchased a bushbaby camping chair about two months ago and its now started tearing , i have tried calling the customer care center with no luck and even trying to call the Newmarket store they answer say hello and put the phone down tried calling the store 5 times with no luck and the customer center i called 3 times and was on hold for 15 to minutes each time still no luck in getting hold of them
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70 months ago
Poor product support
I received a Baron product as a gift when I upgraded my cellphone contract, the product was a Barron power bank with built in speaker, the box came with out a charging cable and the company that is got it from as a gift was unable to assist me so I contacted Barron directly and was told they don't supply the public I need to contact the company I got it from but the store where I done my upgrade has closed and I have no contact or idea who to speak to. I was told by Barron the product /item has been discontinued and they can't help me, not even trying to assist or understand my situation, it's not my fault I received an item/product that has been discontinued, so now I am sitting with a power bank that can't be used and they not even willing to exchange or swop out the item
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Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)