Active since Nov 2017
The best service in a long long time.... Very professional, courteous, respectful, honest and prompt service. Mathew and team did a fantastic job on two of our aircons at home. No hidden costs, no frills just perfect service.
Stay clear of this company - one small folding door lock removed and replaced with a new one. Work done in around 30 minutes and bill was R4,170!!!!! Googled this lock afterwards and only cost around R200 from Yale. They charged me R295 for call out + R1,975 for removing the lock + R1,150 for a new lock and R750 labour TOTAL *******!!!! - I have registered complaints with owner and business with no reply's... so have registered with SA Ombudsman and the Consumer Council of South Africa. This is pure profiteering and their Website is just lies...
Marvin Ngwenya - well done my friend - awesome and prompt service - all done in 5 mins
Hi there, Just wanted to take a little time in informing you of our very disappointing meal on Friday night. Ordered through Mr D This was certainly no meal fit for two people to share. The piece of fish was tiny and so were the portions of calamari and chips. The prawns were nowhere near the size they should have been (these were definitely not “King” prawns and only 4 ) to insult to injury the panko zucchini was burned. The total weight of this was approximately 400g with packaging – when it cost R336.00 – not of value at all Over and above the increased charges for using Mr. D you still charge me a delivery fee At Ocean Basket this platter “The Big One” sells for R275……. At Mr. D it’s R336…. R61 more + R15 delivery fee On top of this you don’t offer a 15% tip for the driver but only 10% or 20%..... WHY? This really pathetic meal cost me nearly R500! I will not be using Mr. nor Ocean Basket again
Hi there, Just wanted to take a little time in informing you of our very disappointing meal on Friday night. Ordered through Mr D... This was certainly no meal fit for two people to share. The piece of fish was tiny and so were the portions of calamari and chips. The prawns were nowhere near the size they should have been (these were definitely not “King” prawns and only 4) to insult to injury the panko zucchini was burned. The total weight of this was approximately 400g with packaging – when it cost R336.00 – not of value at all Over and above the increased charges for using Mr. D you still charge me a delivery fee At Ocean Basket this platter “The Big One” sells for R275……. At Mr. D it’s R336…. R61 more + R15 delivery fee On top of this you don’t offer a 15% tip for the driver but only 10% or 20%..... WHY? This really pathetic meal cost me nearly R500! I will not be using Mr. nor Ocean Basket again
Showmax Pro is not what they make it out to be - No motorsport, no MotoGP only selected rubbish football games and only rubbish SA news channels - don't be fooled into R449/month
Great sales Experience from Tina in Edendale Branch... went out of her way to ensure not only was i getting the best price on my new LG 82" TV but also was delivered and installed the next day... highly recommended.
Poor service from A****aker Williams and Nelson Shikwambana at Discovery Insure, despite several emails (with no response) and phone calls we lost a full day in repairing the vehicle, even with the great service from our Discovery Prestige Financial Advisor, Dale Van Der Merwe, intervening and escalating the issue.
Braai Culture (shocking service delivery) I purchased a “Chef” Mini Spit Braai, on-line, from Braai Culture for R4,500 on promo (normally R5,100) on the 6th November 2020, dispatched on the 10th November and delivered from Cape Town to me in Kempton Park on the 17th November. Here were the issues with this spit braai: 1. The packaging wasn’t in great shape – the one side of the spit pole was protruding through the packaging 2. There was no instruction manual nor warranty card 3. The knob to turn the gas on and off was very difficult to turn and when eventually got it to turn it only moved from the 12 o’clock position to the 9 o clock position (anticlockwise – 90 degrees) – if turned down a little the flame went out 4. The gas heater panel within the spit was very difficult to ignite – went through two full Bic Braai lighters to get it going. I tried several gas bottles including a brand new Cadac bottle with no Joy 5. Heat was insufficient – used it once for one chicken and it took just over 2 hours to cook 6. There was a high pitched whistling sound coming from the back or underneath the spit braai, which sounded like a leak – obviously a safety concern 7. The next day it just failed to ignite at all. 8. The door also did not align with the base perfectly and leads extended cooking time through heat loss Here is the chain of events: 1. 6th Nov – Ordered “Chef Mini Spit Braai” from Braai Culture for R4,500 2. 10th Nov – received confirmation of despatch 3. 17th Nov - Received Braai (Tuesday) 4. 20th Nov - Tried to use for first time (Friday) 5. 23rd Nov - Sent email to Braai Culture (Chrisna) – with concerns 6. 24th Nov Re-sent another email to Braai Culture 7. 24 Nov - Stefanie Nel from Braai Culture responded with apologies and will be in contact 8. 24th Nov - received another email from Stefanie telling me that I should get in contact with the “Chef” agent in Fourways to 9. 24 Nov - I sent an email back to Stefanie saying this was not acceptable and I wanted it to be collected and refunded as I had a function to cater for on the weekend. 10. 24th Nov - Stefanie responded and said she will sort this out for me 11. 25th Nov – received a call from Sean Nel (director Braai Culture) – said that a refund was not possible as the unit was used. I informed him of all the issues and it was not really sued as it did not work as it should. Still Sean insisted we get the unit to the “Chef” agent in Fourways and they would collect it from me. I made it clear I was not happy with this but to speed up the process and save some money on a courier I agreed to drop the unit off at the agent in Fourways 12. 25th Nov - I thoroughly cleaned the unit and placed it back in its original packaging and stored it in my garage 13. 26th Nov - Had to purchase another unit from another supplier (Benoni Gas) as we had a function on and required a Spit Braai. 14. 27th Nov – requested address of agent from Sean but did not reply so I Googled the address myself 15. 27th Nov – I dropped the braai off at JHB Braai and Fireplaces in Fourways – with Tommie and notified Sean at Braai Culture. Tommie had a look at the unit while I was there and immediately noticed that there was something wrong and the Gas Knob on other units at his store could turn a full 540 degrees counter clockwise instead of just 90 degrees. He mentioned he would have to send it in to the manufacturer for repair and this would take a few days. 16. 1 Dec – I had to call Tommie to see if he had any news – he said yes the manufacturer (Chef) found factory fault and the manifold needed to be replaced at their cost. It was mentioned that the unit would be repaired and as a refund is not possible I would have to sell it privately as a used item (for around R3,500) to recoup my money! 17. 3 Dec – received an email from Sean asking o I had received feedback from Tommie and that he would also follow up – that was the last I heard from Sean (a Director at Braai Culture!) 18. 7 Dec – I called Tommie again to see if the braai was repaired – he said there was a bit of a delay but he would be in touch as soon as he received it back 19. 10 Dec – I called Tommie once again and he said the part should arrive tomorrow and does not take long to fit (20 mins) and would be in touch 20. 14 Dec – Today and I still have not heard anything from anyone In short I paid almost R5,000 for a “Chef” Mini Spit Braai from “Braai Culture” in Cape Town four Weeks ago that I have not been able to use, that no-one really seems to care that I have been out of pocket and without something that I paid a substantial amount of money for… ABSOLUTELY UNNACCEPTABLE! I will now post this note on Hello Peter and share with as many people involved in “Braai Culture”, “Chef” and “JHB Braai and Fireplaces” that I possibly can including lodging a compliant with the Consumer Goods and services Ombud (CGSO).
Fire it Up is expensive... Great service to sell a bike but not so keen to assist thereafter. I Bought an MV Agusta Brutale 1090RR around 2 years ago for R115,000 - great service to sell this bike to me with massive sales pitch, however when called them recently to perhaps look at selling and buying something different offered me measly maximum of R80,000!!??... dependent on condition of bike even though I have added an full arrow exhaust system to the value of R20,000 and still have original pipes. I have only added around 4,000km when initially had around 6,000km and still in perfect condition. They offered me R80,000k when their own retail price on the same bike is around R119,000 and trade is R99,000... seems to me a little profiteering going on here or covering all their exorbitant costs with all promises of "Integrity Packs" and service plans, free gear etc. I was offered R99,000 straight out by another dealership (KCR in Kempton park) for my bike - that's 20% more without even blinking an eye... Fire it Ups bikes are expensive - suggest you look around before committing... welcome a response from Fire it up?
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