JC
Jennifer C
Active since Dec 2017
13
Reviews
0
Industries
Reviews
13 reviews38 months ago
Good service from iExchange.
iExchange is a pleasure to deal with. I was really impressed when I forgot to complete a booking on the date my points were expiring, and they agreed to honour the booking even though it was now the next day.
53 replies
47 months ago
Thanks Rhulani for getting my excess back!
It took a while, but Rhulani at Miway phoned me today to say that I will be getting back my excess of R1000 on a car accident last April.
134 replies
47 months ago
Don't leave your car with ACP Airport Parkservices
I left my car with ACP at OR Tambo in September last year whilst I was in Cape Town. in January I received a parking ticket since they had left the car in an area they were not supposed to have left it. I sent it to them and they said they would sort it out, but never did so, so in order to clear my record, I ended up paying it.
0 replies
57 months ago
Miway's app made claiming easy
Miway's claims procedure for a car accident using the app was really easy and worked so well. I also appreciated the fact that by using the app, we got R1000 off our excess, which was great. #WIN. There was a bit of a delay as the agent assigned to the case seemed to go AWOL, but when I brought this to the call centre's attention, the agent picked up helped immediately.
53 replies
57 months ago
Proline Autobody Wynberg's great service
I want to commend Proline Autobody's branch in Wynberg particularly for the recent repair to our Fiat Bravo. From giving me a lift to work after dropping to car, to the excellent communication - I have never been kept so informed by a panel beater and had such good service from our service agent, Carmen. After service was excellent too - we had to take the car back as there was a rattle, and they attended to us immediately. Well done to all concerned. #WIN
53 replies
67 months ago
Tracker doesn't care whether you earn eBucks or not!
When I signed up with Tracker, they did not inform me of the ability to earn eBucks on the tracker contract. Despite several queries, they still haven't come back to me. Not good enough!
159 replies
68 months ago
No fight refund
I want to commend Priscilla Wolf from Sandton Xray. I paid the co-payment, but then so did my medical aid. As soon as she verified it, she processed my repayment, without my having to fight for it. It took a while to come through, but quickly enough to cover my credit card payment at the end of the month. Thank you.
0 replies
69 months ago
Discovery Insure - No stars for communication
On 24 June, my daughter had an accident in our car. I phoned in with the police number on 25 June and was told an agent would contact me to take it further. Despite several phone calls to Discovery in the week after this, the first time the agent contacted me was Friday 3 July. I then sent in the rest of the required documents, but again heard nothing for days, despite several calls and emails to try to find out was happening. I finally got an email on 14 July confirming that the car was being written off and a courier would be sent to collect the keys and original documents. Once again, despite several calls and emails, this collection only took place on 20 July. The payment was made on 24 July. Whilst I understand that lockdown has been a challenge for us all, the lack of communication from Discovery's side and the hours I spent holding on to try to speak to someone are just not acceptable. No attempt was made to get any feedback about how they handled the process. When I phoned in to try to get an email address, I was kept on hold so long that I hung up.
53 replies
79 months ago
Check your business invoice - are you paying for services you never approved?
Telkom's business practice of adding white pages and yellow pages to the bill without asking permission first is despicable. We have been trying to cancel ours for a year. We then deducted it from our bill (still paying for our lines and calls) and they suspended our service! Over a week later and still no service......
0 replies
79 months ago
Diverse Point - beware.
Thank you HelloPeter for being a go-to place for checking out calls. I received a call from this company and they claimed to be representing Statistics South Africa and wanting to get some "pre-census" information. Looking at what others have written on HelloPeter, they were obviously not being transparent.
0 replies
Review Distribution
5 Star
5 (38.46153846153846%)
4 Star
2 (15.384615384615385%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (46.15384615384615%)