BK
Boitumelo K
Active since Jan 2018
31
Reviews
0
Industries
Reviews
31 reviews3 months ago
UNAUTHORIZED SUBSCRIPTION
THERE IS AN UNAUTHORIZED DISNEY + MOBILE LOADED ON MY CELLPHONE NUMBER. I HAVE MADE NUMEROUS CALLS SINCE DECEMBER TO HAVE IT REMOVE. HOWEVER IT KEEPS RENEWING. MTN *123# SHOW NO SUBSCRIPTION BUT MY DISNEY+ SHOWS MTN MOBILE PLAN. I WANT IT REMOVED AS I DID NOT AUTHORIZE IT. I ALREADY MY OWN DISNEY+ PLAN WHICH IS NOW BLOCKED BY MTN
56 replies
3 months ago
UNAUTHORIZED SUBSCRIPTION
THERE IS AN UNAUTHORIZED DISNEY + MOBILE LOADED ON MY CELLPHONE NUMBER. I HAVE MADE NUMEROUS CALLS SINCE DECEMBER TO HAVE IT REMOVE. CANCELLED HOWEVER IT KEEPS RENEWING. *123# SHOW NO SUBSCRIPTION BUT MY DISNEY+ SHOWS MTN MOBILE PLAN. I WANT IT REMOVED AS I DID NOT AUTHORIZE IT. I ALREADY MY OWN DISNEY+ PLAN WHICH IS NOW BLOCKED BY MTN
112 replies
4 months ago
UNAUTHORISED DISNEY+ SUBSCRIPTION
MTN HAS LOADED AN UNAUTHORIZED DISNEY+ MOBILE ON MY NUMBER NOW IT IS BLOCKING MY DISNEY+ PREMIUM THAT I HAVE BEEN PAYING. I CALLED THE CALL CENTRE AND ALL THEY CAN SAY IS THAT THEY HAVE CANCELED IT. I WANT IT REMOVED IT IS BLOCKING MY MONTHLY SUBSCRIPTION. 4 CONSULTANTS HAVE SEND THE SUPERVISORS MY DETAILS BUT THEY NEVER CALLED ME.
0 replies
5 months ago
TERRIBLE NETWORK
MY SIM CARD IS NOT WORKING BUT THE BILL IS INCREASING. THIS IS TERRIBLE NETWORK. WHAT AM I PAYING FOR BECAUSE THE SIM CARD IS NOT WORKING. THEY BLOCK THE CARD AND THE INCREASE THE BILL. I NEED ANSWERS!!
1007 replies
5 months ago
Horrifying **** Service
I ASKED THE LADY AT THE ROTISSERIE TO CUT MY CHICKEN. THIS IS WHAT SHE DID. SHE EVEN STOLE THE THE WINGS. I PAID FOR ****. Clearwater Mall
53 replies
5 months ago
****** DILIVERY
THE APP SAYS MY ORDER WAS DILIVERED, BUT O NEVER RECEIVED IT. THE DILIVERY GUY (Sylvester) STOLE IT.
0 replies
10 months ago
CONSULTANT HANGED UP ON ME
Called Bankmed and few minutes ago from my mobile number with my airtime. After the whole process of the AI, a female answer saying "We have a system problem, call back again" and she HANGED UP ON ME. BAD CUSTOMER SERVICE. She did not even offer to call me back. JUST HANGED UP!!!
53 replies
10 months ago
Poor Customer Service
I have been sending nemorous email trying to get information, all I get is Auto responses!!!
212 replies
11 months ago
BAD SERVICE 👎
I AM TOTALLY DISAPPOINTED AND ANNOYED. I ASKED MATRIX SOUTHGATE TO REPAIR MY LAPTOP SCREEN. IT IS OVER A MONTH NOW AND MY LAPTOP IS STILL NOT REPAIRED. THEY ARE NOT GIVING ME ANY FEEDBACK. EVERY TIME I CALL, THE LINE IS BUSY.
374 replies
15 months ago
Bias Treatment by Discovery
I am very perturb, infuriated and annoyed.I went to my ENT specialist yesterday at Flora Life Clinic Hospital who gave me a letter for admission at the same hospital. When I got to reception I was assisted by a consultant who went to go fetch Ntswaki Ngweru (Discovery Benefits Specialist) before he opened a file for me. I asked why is Ntswaki from Discovery being called as I am a Bankmed member and all he has to do is call Bankmed with the ICD code for an authorisation number. Ntswaki said that for me to be admitted she needs a diagnosis report as she decides the duration as a Discovery benefit nurse and I kept say that Bankmed needs the ICD codes from the doctor. She never took consideration of anything I was saying and was very BIAS towards me. She called my doctor who is a specialist/ surgeon and TOLD him that she as a benefits nurse is only giving me 2 day admission. Ntswaki feels firmly that she has authority over my health and my ENT's decision for admission. I called Bankmed and I also have chat proof that Discovery and Ntswaki from Discovery has no authority to decide if I should be admitted or not and also has no authority to make decisions for Bankmed members. Ntswaki has loaded details on the system that with her higher power of being a benefits nurse from Discovery and not Bankmed, she has control over my health and has right to decide how long I should be admitted by only grating 2 days admission so now if the doctor needs more days for observation, he will need to send a motivation to Discovery while I am a Bankmed member all because of Ntswaki's powers. This is such an inconvenience to my health and the doctors time. Can the 2 days be removed and let My Specialist be the one to decide on the duration.
380 replies
Review Distribution
5 Star
3 (9.67741935483871%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
28 (90.3225806451613%)