AF
Adrian F
Active since Feb 2018
12
Reviews
0
Industries
Reviews
12 reviews7 months ago
Zevenwacht Mall complicite to Vendor selling **** products to consumers
Worst ever mall to shop at. With a Centre Management office that is hideaway from public access and user unfriendly responses. The front desk support is pathetic and their response to customer enquiries pathetic. Their email availability is equally evasive with the Centre Manager not being in office for a long period of time without a proper replacement arrangement to serve the needs of customers. On 26 September one of the Kiosk situated opposite the Game and Checkers entrance sold a **** smart watch to me. After verifying that it was **** and non-functional I return it to the Kiosk. The person who sold it to me refuses to refund me. After reporting it to the Centre Management help desk I was provided with a small piece of paper (not even a business card) with the Centre Managements details on it. I lost this piece of paper and udes the website contact person to send an email of complain and a list of demands that tge centre management must resolve or alternatively face legal action to claim my refund as due according to the Consumer Protection act. I am still waiting on the Centre management to respond. In the meanwhile the vendor who are selling **** products that is a ******** offence and of a life threating nature continue to sell these **** products to the consumers
0 replies
30 months ago
Failure to reverse funds that was deducted although the transaction failed
On Saturday 28 October 2023 I was transferring money from my Tyme Bank Account to my FNB Account via Payshap. I was given an OTP for the transaction but it showed me a pop up that my transaction failed. However, the R492 was deducted from my account balance and I received no payment into my FNB account. I tried to contact Tyme Bank over the Weekend but I couldn't get through to their online service. The bad part about their helpdesk you can only call via a share call number and it takes more than 15minutes for your call to be answered. After my first call and a horrible experienced with the first consultant at my second attempt and R40 airtime later I was assist by another horrible consultant who manage to lock my enquiry and provide me with a reference number GTQ8667, and a promise that the matter will be resolved within 24 hours. It is almost 72 hours and yet no progress. I spoke to another *********** consultant who informed me the matter is still unresolved costing me another R20 in airtime money. I am a full time student at Rhodes University and need this money to pay my Rent which is already two days late today This matter is causing me to stress and it affects my preparation for my exams that I am currently completing. I am currently serving on the SRC as the Oppidan Councillor serving 3500 off campus students. I am launching a campaign discouraging people to signup with Tyme Bank also to start a group to make people aware nationally about the bad service delivery of Tyme Bank. They can Google my name and learn more about how influential I am
131 replies
43 months ago
Discovery Bank stinking Service Provision
I am struggling to get an updated Statememt from Discovery bank Since Friday. I made numerous calls with no results. The consultants have all a different story. I want to urge amy person who intents to open a bank account to stay far away from Discovery Bank. You can't even purchase pre-paid electricity from their Cellphone banking app although the facility is indicated on their Cellphone banking app. They also have limited products on offer unlike your Main Stream Banks like FNB. Discovery is my worst nightmare coming true. Their service stinks and there is no vision as far as the product offfers is concerned
133 replies
61 months ago
Truworths listed a negative credit balance on my credit bureau account
I made a payment of R210 in March bringing my account up to date instead of deducting the amount from my account it was added to my balance on the Credit Bureaus dropping my credit score with 44 points preventing me from buying a new Cellphone on Contract. I am a full time student at Rhodes and was greatly disadvantage by this incompetency of Truworths. I reported the matter 5 days ago but my status on the Credit bureaus is still unchanged
159 replies
72 months ago
Incompetence and lack of resources and bad communication s****s PARGO Couriers
PARGO couriers is a bad service delivery courier company who lacks the capacity and resources to provide a satisfactorily client service. They lack professional communication s****s and their staff is not properly trained to deal with general inquiries. Rhodes university assigned PARGO as one of the couriers to deliver 1500 laptops to students. Firstly, PARGO do not deliver parcels door to door. Secondly they randomly pick a place for clients to pickup their parcels at a point of their choice without consulting with recepients. In my situation a barber shop situated in an informal settlement in Kraaifontein, known to be a crime hotspot. After trying for three days and three emails to make contact with PARGO to change the address I received an email to confirm the change of address which I did. On Monday 18 May 2020 I received a call which I assumed was that of the person who send the email as the person stated he tried to contact me but I did not answered (It was actually the Courier driver that tried to get hold of me). The delivery point was changed to OK Minimarket as a pickup point. Today (Tuesday 19 May) at 9h30 the Courier driver unexpectedly hooted in front of the place where I presently stay and left. I contacted their office informing them that the arrangement was to deliver the parcel to OK Minimarket. (I even send the driver a Whatsapp message to confirm the delivery to the pickup point. After several deliberations Hench and forth I am still without my parcel and silence on the part of PARGO as to wether my parcel will be delivered today as it is needed asap.
0 replies
81 months ago
Stay clear from using African Bank as your Financial Service Provider
African Bank is the worst Financial Device Provider I ever dealt with. I made an online application for a loan and after being provisionally approved for a certain amount I was referred to their Nearest Branch which was Brackenfell. I visited the branch on Monday 5 August 2019 and after waiting about 3 hours for a system error to be cleared the helpfull Consultant told me the error can't be resolved and it can take 48 hours to resolve. It took till Friday 9 August according to the Consultant. Being an activist the last thing I expected was for African Bank to violate the rights of women by disgracing Womens Day to allow their women to work on women's day. On Monday 12 August 2019 I called the Consultant who informed me the error was cleared. I visited the Branch today (Tuesday 13 August 2019) and after long deliberation with the Consultant who tried everything she could to get me the loan the branch rejected my application on technicalities such as my wages was paid into my account by my bloss via Cash deposit and my pay dates is not consistent with the dates reflected on my bank statement. This loan was fortunately not taken for any specific reason other than to increase my credit score with the credit bureaus otherwise this would have been a traumatic experience for me. I want everyone on my LinkedIn twitter Instagram and Facebook to stay clear from African Bank for any Financial Services you will regret using their services just check the more than a thousand unhappy clients on Hello Peter
105 replies
91 months ago
Illegal Deduction of money
An IS Ignite online salesperson randomly contacted me to purchase a LTE modem with a SIM from IS Ignite. She informed me that the only payment upfront will be an amount of about R28 which later turn out to be R24. She said it was Pro Rata for October. I paid the R24 with the understanding that it was only amount I will pay until I received my modem and SIM card to activate my service. However, at 00h00 this morning a full installment of R352 was illegally deducted from my account without receiving any LTE modem or SIM card from IS Ignite yet. I cancelled my order with IS Ignite because they conduct their business unethically
0 replies
93 months ago
Fraudulent deals from The Unlimited must be brought to Justice
The Unlimited is using sly responses to any negative reviews of their business in order to make it look as if they are responding positively to your complain. They state how sorry they are for what happened to you and that they tries to get hold of you telephonically (but I never receive any calls from them) to resolve the matter. The Unlimited build their business on lying to potential customers and clients that already use their services. They requested I send my details to them so they can investigate but after sending my details I.am still waiting for a response from them. If you read this review please contact Adrian at ********** 899 or ********** if you were also being signed up for a product from the Unlimited and being scammed with misrepresentation and than also struggle to get a refund of your debit order. We want to launch legal action and apply for the revoking of their financial service provider authorisation from the governing statutory bodies
159 replies
93 months ago
Illegal deduction of R200 for a policy that was misrepresented to me
I travelled to my workplace using the train. While travelling to work I was hassled by an Agent of The Unlimited to signup for their R150 free airtime deal if I signup for a hospital plan and accident cover with a premium of R150. The agent neglected to explain the policy in full to me and bullied me into signing the paperwork as the train was approaching her destination. When I had ample time I read through the policy document to familiarise myself with the term and conditions. I picked up several misrepresentation of the representative of The Unlimited. On 26 July 2018 I send the customer service of The Unlimited an Email to cancel the policy. They responded almost immediately with an Email stating that they will look into my complain their reference number was cc584251. Than on 30 July 2018 customercare send me another email to request details like my policy number and my personal details. I was confuse because I never received a copy of my policy document from SANTAM so how could I provide a policy number to them if not in possession of a policy document. I did not provide my information to them cause I already gave all my personal details to the Representative who completed an application form that was signed by me under duress due to the time constraint and denying me enough time to read the document and discover her misrepresentation.
106 replies
99 months ago
Day 15 since first review on Hello Peter
Today mark day 15 since I listed The Foshini Group in my first review on Hello Peter. Since than I had lots of responses making empty promises and requests for meetings (which I refused for fear of intimidation). Like I stated in my previous review the response from The Foshini Group was that the Area Manager will contact me in two days time (that never happened). After my second review indicating that I will intensify my actions against TFG by going public and going viral on the social media stating the violation of not only my basic conditions of employment and that of some of my former colleagues also, as well as incidents that happened at the TFG DC in Epping where I was deployed while in the employment of Thorburn Security Solutions one of the TFG Service Providers. In my first two reviews I complained about the delay of Thorburn Security Solutions to complete and issue me with my outstanding documents including my application for my Provident Fund which as part of their continued harassment for my role in mobilising my colleagues to protest against the violation of our basic conditions of employment. After filing complaints to both the TFG Risk Management and Senior Management of this violation of our Basic Conditions of employment and at a later date in a letter to Thorburn Security Solutions Human Resource Manager Mr. Dennis Hutchinsons I was targeted by Thoburn Management. The management treated me so badly that I was forced to resign from the service of Thorburn with immediate effect. In documents received by Thorburn on 12 February 2018 my last pay advice was included indicating that Thorburn deducted an amount of R1362 because I did not work my proper Notice Period. After suffering several traumatic experiences caused by deliberate actions of the Thorburn Management which was reported to both TFG and Thorburn Management they still punish me for standing up for the violations of my basic rights as an employee by deducting that amount from my last Salary. Since my last review I was contacted by Ms Alicia Fillis from TFG HR department, Reggie (some Executive at Thorburn) and Dennis Hutchinson the so-called Human Resource Manager who lack the s****s of proper communication and who continue to implicate me as being non-responsive in communications with Thorburn. In my last letter to Thorburn and carbon copy to Ms Fillis I requested Thorburn to reverse the R1362 which I feel was unjustly deduct from my last payment after I was constructively dismissed through the violations of my basic rights according to the BCEA and LRA. The Foshini Group is a silent partner in the gross violation by their service provider Thorburn Security Solutions. The 2 business days will expire today and if I received no response from The Foshini Group or Thorburn as to my request to reverse what I believe at the time was just another way of Thorburn to punish me for standing up for my rights by deducting that amount for not giving proper notice I will go public with all the violations from both parties. After the closing of business today I will close the door for negotiations and take my actions against The Foshini Group for their silence to another level.
105 replies
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