PH
Preesha H
Active since Mar 2018
12
Reviews
0
Industries
Reviews
12 reviews57 months ago
FNB GOOD AT BANKING BUT NOT SO MUCH ON SHORT TERM INSURANCE
I submitted my claim on the 8th August 2021, for a claim of my phone which has been damaged and noted on the email that my laptop as well has been damaged but will be submitted separately as the damage report would take 7 to 14 days and I use my laptop for work. We are now going on the 3rd week, I have followed up with the broker, I have complained with the complaints department, and I have even called the claims department where I have been on hold (20 minutes) and still no update about what is happening with my claim. It is shocking that service delivery has deteriorated to such an extent.
53 replies
79 months ago
Take Some More
I have purchased items from takealot on a few occasions but have had to cancel the orders, I paid with ebucks but those where never refunded to me. Total spend was close to R2000,00. Really disappointed in the service and will advise friends and family never to use them in future.
0 replies
81 months ago
Keep it up Tidy Files
Fantastic experience with Tidy Files Head Office I dealt with Naledi in sales who was extremely efficient, polite and just on the ball. Wow!
0 replies
87 months ago
NON-EXISTENT CUSTOMER SERVICE
Today, I purchased a store-to-door international courier pack. I was charged an amount of R299.00. Upon proceeding to open the package I completed the waybill and thereafter proceeded to open the plastic sleeve to pack my documents in. I had found in the packaging a sleeve that was slightly bigger than an A4 page. I then made my way back home and called the Aramex Contact Center to find out what now? I was met with excuses and that they would not be in a position to refund me as there plastic sleeve should be able to hold my documents. I further went onto ask if they could provide me with an invoice for delivery to the UK and if what I had already paid would be credited or set off that amount. Needless to say, my efforts where fruitless. later on had i realised that on the inside of the pack, was a document stating that only documents less than 500grams would fit into the plastic sleeve. How on God's good earth was the consumer meant to know this?
0 replies
91 months ago
Debt not to safe
I went under debt review a number of years ago, recently I have been getting calls from instutions where there was a very small installment due and payable to settle the account. Debtsafe have almost NEVER responded to any of my emails regarding the matter. Funny thing is that the debit order goes off like clock work each month but trying to get hold of them over the phone or via email is impossible. I have reconsidered getting myself off debtsafe by managing my creditors on my own but it seems that even if you withdraw from debt counselling you are still listed as "under debt counselling" until all debt is cleared. I have already made direct payments to two of my creditors which I should not have done because Debtsafe are unable to manage their client portfolio. Wish I was told this before I signed up with Debtsave as I now find myself in a predicament.
525 replies
93 months ago
VUMA OR TELKOM???
I have just been on the phone with both Telkom an Vumatel, we have a 20mb line which is being paid for but only supplied 4mb. Shocking as our payments are done on time every month. The inconvenience means that we thus need to also purchase data bundles which are expensive also thereby contributing to how much we spend in total every month. Do not like the fact that the blame is shifted from one place to another. Wonder if the two providers ever thought about have one system that would work. Telkom says it's Vumatel and Vumatel says it's Telkom. There's not even any way we can lodge a complaint about this except via this medium. Frustrated and disappointing.
53 replies
93 months ago
VUMA OR TELKOM???
I have just been on the phone with both Telkom an Vumatel, we have a 20mb line which is being paid for but only supplied 4mb. Shocking as our payments are done on time every month. The inconvenience means that we thus need to also purchase data bundles which are expensive also thereby contributing to how much we spend in total every month. Do not like the fact that the blame is shifted from one place to another. Wonder if the two providers ever thought about have one system that would work. Telkom says it's Vumatel and Vumatel says it's Telkom. There's not even any way we can lodge a complaint about this except via this medium. Frustrated and disappointing.
53 replies
96 months ago
EXPENSIVE PEDOMETER
Last year August I purchased as a gift for my husband a TomTom Spark 3. After paying close to R2 000.00 for the watch, I thought it was a god investment and we would have no hassles. By the December of last year the strap broke and ever since then we have been trying to find a supplier who we could get the strap from. Low and behold, it has taken us 6 months to find out that TomTom has withdrawn from the SA market. We are now sitting with an expensive pedometer that needs to be kept in my husbands pocket to allow him to track his work out time. Extremely disappointing that we pay so much for a product, it breaks in less than 6 months and now we cannot find a replacement strap.
0 replies
97 months ago
Transunions systems have not been updated going on 3 months
I was on debt review until February of this year when I paid off all outstanding debts. Letters indicating that payment had been made an a form 19 was provided to the credit bureau's, still Transunions systems have not been updated. Going on 3 months and its as if I am still under debt review. Shocked that it could take this long.
0 replies
97 months ago
Vodacom records not updated!
I settled an outstanding Vodacom bill on the 12th February 2018. Until now it has not been updated on their records. In terms of the National Credit Act: Sec 71a (1) The credit provider must submit to all registered credit bureaux within 7 days after settlement by a consumer of any obligation under any credit agreement, information regarding such settlement Credit agreement was subject of: - (a) an adverse classification of consumer behaviour; (b) an adverse classification enforcement action against a consumer; (c) an adverse listing recorded in the payment profile of the consumer; or (d) a Judgement debt. (2) The Credit bureau must remove any adverse listing contemplated in the subsection (1) within 7 days after receipt of such information from the credit provider (3) If the credit provider fails to submit information regarding a settlement as contemplated in subsection (1), a consumer may lodge complaint against such provider with the National Credit Regulator. (4) For The purpose of this section – (a) adverse classification of consumer behaviour “means classification relating to consumer behaviour and includes a classification such as “delinquent”, “default” “slow paying”, “absconded”, or “not contactable” and (b) adverse classification of enforcement action means classification relating to enforcement taken by the credit provider, including a classification such as “handed over for collection recovery’, or “write off” Please can this be sorted out as it is 3 months later and we are still struggling with the same issue.
53 replies
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5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
11 (91.66666666666667%)