MG
Mardie G
Active since Mar 2009
35
Reviews
0
Industries
Reviews
35 reviews2 months ago
No delivery....
I have placed an order for dog food on the 12th February. On the 13th , I sent an email asking when it will be delivered to ensure someone is home. A reply came back saying it should have been delivered and they will investigate and revert back....still waiting. Sent two more emails , one being today (16 February) and still no respons. Phone the cell number as advertised on the Internet, no reply. Really disappointed! I want a full refund please so can buy my dog food somewhere else. Regards Mardie
0 replies
2 months ago
Mahindra The Glen Parts :all promises and no do.
I had a bonnet guard fitted on my New Mahindra Scorpioat Mahindra The Glen. At the time of the fitting I noticed scratch marks. It came to light that this bonnet guard wasn't in a box. I was waiting for the new one that was supposed to be ordered but has not arrived after three weeks. Two weeks after fitting, the left end of the bonnet guard started to lift. At that point , I informed the sales person about this. The very next day whilst driving at a 100km/ph, this boonet guard came flying off over the roof of the car and almost hit the car behind me. Back home my husband noticed that it was stuck on with double sided tape. So nothing else to secure this thing on my car. Again I informed the sales person and I said I want a refund because this can not happen again! All I got was a 👍🏻. Last week Tuesday, the 3rd of February, we took this bonnet guard back to Mahindra at The Glen.... We spoke to the sales person as well as the Manager incharge of parts. She agreed to do the refund. My banking details were sent there and then to the sales person in order to proceed. Two days ago I phoned the Manager of parts and she promised that the refund will be in my account the following day. She didn't know what thecrefund amount was, but for a week nothing was done to find out. I understand some banks take up to two days, but still nothing has been paid nor have I received feedback that it has been done. Now that the sale is over done with, the after sales service leaves much to be desired and every one has taken a step back. This has been dragging on for over a week. Not acceptable. Please advise.
0 replies
2 months ago
Parcel Lost/ ******
Good day I have been trying to locate a parcel that was to be delivered to East Londen. The problem started on the 5th of Februarie. I used the Courier Guy app to book a Locker to Door. The Waybill number is PD-NOPJAU. I went to deposit the parcel at Sasol Davest Pierneef Boulevard but the pin number didn't wirk and said it doesn't exist. So, I went to Riverstone mall to depisit there as I thought something was wrong with the system. The same story happened there. In my way back to the car, a driver from the Courier Guy stopped me and asked if I need help. I explained to him my problem. He said that the waybill number should start with an L not PD. He then phoned someone who told him he will reset it. He said I must leave the parcel with him and he'll get it delivered. In the interim, emails have gone back and forth between The Courier Guy support and me. The third person, Niko Baloyi, whom I thought would no sort this out fOr Me and give me feedback, has no gone AWOL! Niko instructed me to create a new booking and send him that Waybill number (LK-ERQ5DD) together with the old one. Now..this cost me DOUBLE the price and still no parcel delivered. I need to know who the driver was. Yes, stupid of me to trust an employee of The Courier Guy! But I need that parcel either back in my pisession or delivered. This has been lingering for too long. I am disappointed that an Employee can not be trusted. I hope this can be solved.
0 replies
3 months ago
I would like to write a review about Cartrack I am feeling very safe and secure knowing that Cartrack has ut's watcfull eye on my car
I would like to write a review about Cartrack I am feeling very safe and secure knowing that Cartrack has ut's watcfull eye on my car. Thank your for your prompt service
56 replies
3 months ago
I feel very secure k...
I feel very secure knowing that I have a watchful eye on my car.
56 replies
22 months ago
Excellent service from Marleen de Lange Consumer Dispute Facilitator.
I was listed by MTN for a paid up contract that was cancelled a year ago (2023). My complaints to MTN fell on deaf ears, even though I posted on HelloPeter.com. I turned to Marleen de Lange, who is a Consumer Dispute Facilitator. With her effort and superb service, this issue has been resolved and my name cleared. Please do Google her and make use of her service. I highly recommend her. Mardie Geldenhuys
0 replies
23 months ago
Footgear Vaal Mall's excellent customer service!
I bought outdoor, waterproof hiking boots in April 2024. Unfortunately it wasn't waterproof. I emailed footgear head office and was referred to the Vaal Mall branch where I bought it. I am very impressed with their service and being so helpful and understanding!! Thank you so much for helping me. You guys are super stars! PLEASE forward this to them. Thank you! Mardie
53 replies
24 months ago
MTN *********** now I have to bear the brunt!
I am past livid! I had an additional account for my mother. She passed away in July 2020. As the contract was still active, I gave the number to my daughter to use until it was pass the the contract date. In April 2023, I phoned to CANCEL the number 0834061145. I was told that after the 5 May 2023 , I will NOT be charged anymore! In 2023 I closed my account and transfered my number to my husband's Business account. Now that their is ***** on my credit card , my bank is unable to issue me with another one as MTN has listed me!! Because if YOUR staff that cannot or don't know HOW to do their job, I am the one sitting now with this problem. Please go and listen to the recording made of my call to cancel this number to your customer services in April 2023. I then was debited with another R60 after that. I stopped the amount and advised you of such and to ensure this is canceled. Obviously no one did anything about this! Kindly sort this out. Regards MSB Geldenhuys ( Mrs.)
53 replies
25 months ago
Card division is useless! Over promise under deliver!
Since February, I am unable to view statements on my Credit card. Logged a query via my app. On the 1st of March I was told that not only can I not view my statements, but I'm apparently the 2nd card holder AND I have been charged for a secondary card. As this was a fault of negligence on SBSA part. I want that funds REIMBURSED!!!!!! I have been THE ONLY account holder since I was a Staff member of SBSA!!! The lady said she'll order me a new card..10 days go by and NOTHING! The 14th March phoned again...same story just now, it will go the technical department and will be rectified within 5-7 working days....Today the 26th March and STILL can not view my statement!!! This is ridiculous. If it's not sorted within 48 hours, I am taking his up with the Ombudsman. You OVER promise and UNDER DELIVER! MSB Geldenhuys ( Mrs.)
56 replies
31 months ago
Thanks to Disky, I didn't have to waste time to stand in rows
Thanks to Disky, I didn't have to waste time to stand in rows. I was sick at the time and with Disky, I could renew my disk. The courier was just as helpful and accommodating. Really good service!
0 replies
Review Distribution
5 Star
10 (28.571428571428573%)
4 Star
1 (2.857142857142857%)
3 Star
1 (2.857142857142857%)
2 Star
3 (8.571428571428571%)
1 Star
20 (57.142857142857146%)