Active since May 2018
Case ID: CD-201465, Case Type: Card Dispute, Status: Pending-Investigation, Account Number: *******0689 C Card Services TymBank Dear IMTIAZ Thank you for contacting TymeBank. Your Card Dispute for R -5981,49 has been logged. For effective resolution, please send evidence to ... I Imtiaz Razack Good day I need a follow up on this please, this is quite urgent . I Imtiaz Razack to Card, Complaints 52 minutes agoDetails Good day I honestly have a big problem, I have being needing to request an authorization code for the above case number. Firstly I have waited so much of mu airtime because the consultants at the call center do not even know what an authorization code is. Everytime I call in I have to explain to a new consultant what an autorization code is, the matter was then referred to the cards division which seems to be none existant. This is very concerning as it's seems to be quite a tedious task retrieving such a simple thing. I had had to do the same with fnb in the past and got my autorization code within minutes. Due to this mu order has now being delayed due to incompetence and I have being forced to take this to the media. I am honestly disappointed in the incompetency .
Good day. I would like to share my recient experience that I have had with the courior guy. I had schaduled my parcle to be collected. On the way bill I had clearly written the instructions in the special note collum which included, "please mark the package as fragile" The day my parcle was seposed to be delivered I recived an email in the morning from the couriour guy stating that my parcle had being damage. My item was literally in half almost so that a huge amount of pressure had being exerted on my fragile item even the flyer packaging had looked like it had being true world War two . Upon investegations I established that my initial instructions had not being carried out regarding marking my item as fragile it was not marked and was treated as a normal parcle . The couriour guy had refused to pay out my claim stating that the item was damaged in transit. I agree yes it was damaged in transit because they had failed to follow my instructions and did not treat my parcle as a fragile parcle, just tossed it at the back of the van and hoped for the best. My goods were damaged due to incompatance. They had failed to deliver my parcle in accordance with my instructions as stated in the Consumer Protection Act. I have reached dead end with them as they do not want to take responsibility for their actions. I have now started instituting legal proceedings as well as the matter has being reported to the Consumer board and ombatsman. They cannot give me awsers regarding most of the questions I have asked regarding why had my parcle not being marked as fragile. A lady by the name of Sharon has ignored my questions repeatedly and cannot supply awnser for why my item was not marked as fragile as per my instructions and refered the matter to their company's attorney as a bullying tactic. I have everything on record. Yesterday while going true their websight I have noticed that due to my incidence they have now including a clause stating that liquids will not be transported by the company as a method of trying to escape futher liability for their actions regarding my parcle. Pudo is a company under the courior guy and render services to Yaga and online shop. Yaga has sellers, selling liquids which the couriour guy transports, outlining another failed attempt to escape liability for the neglient handeling of my parcle. Just to share if you value your possessions and want them delivered safely please do not you the couriour guy, rather opt for an alternative couriour company as you will suffer loss at some point while dealing with them. I will never use them again nor recomend them to anyone. Their rating on Hello Peter speaks for its self.
I have informed tskealot HR department that of of their staff members has committed ***** and told my money , they refuse to assist me in any way. Looks like they don't mind hiring *****'s. I even have a care opened .
This is a very poor quality product , the housing of the power box is made of cheap material, I received my initial one and returned it because it was faullty, received a replacement that I am also returning because it's faulty. The wibox was used as intended .I think more research needs to be put into the logativity and durability of these products, before coming market. Not advisable .
On a recent experience ,when dealing with discovery invest ,I found that the service was very slow ,communication was zero and suddenly my investment was much lower than what I initially had a day before withdrawal. Be careful. Money was also not paid out when it was seposed to be paid out. Still trying to get answers. Stay away
After paying him in full he refuses to complete the wooden flooring at my property, I believe he had done this to others, he advertises all over Facebook as Josh Flooring. Please stay away. Trouble
I will not use DHL, to bring a parcle into south Africa. I got a call from a consultant, that asked that I pay the custom fees which I did, I was also informed that my my parcle will be delivered on the 28th of this month. Only after tracking have I realized that their is a problem with my parcle. I called in many times with different consultants telling me different things. One consultat promisse to get back to me by 4 30 today. I am still waiting for help by dhl. They useless, they think they doing you a favor when you ask for help.
Becareful when purchasing from blade and triggers online store ,I purchased a knife online for R8700 , my payment was accepted ,only to be informed afterwards that the item was not in stock, attempting to get my refund back seems to be challenging as well.
Useless delivery, company, the guy rings the door bell and leaves immediately, he does not call nothing. The call center said his coming back at 12 only to find out at 4 it was a lie, they never scheduled him to come back, rater use the couriour guy guy they more reliable.
Aramex we understand that we are in a pandamic, but by closing your Johannesburg branch an not informing custormer that deliveries will be stalled and paused is completely unprofessional. every single buiesss that has closed down due to covid reasons has informed the public of their current situation. You are sitting with our urgent parcles and keeping quite about being closed an not sending /delivering our parcles. Had I not called in today I would have had no idea what was going on. Your call center agent as well had no awsers for you not informing us that you are closed. Very unprofesional. Communicate with your customers please. Do not be sly. Or guys better yet go to the courior guy.
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