LG
Lincoln G
Active since Jul 2018
9
Reviews
0
Industries
Reviews
9 reviews27 months ago
Worst service ever and l will be canceling my policy if there is no resolution
l changed bank accounts and my new Bank contacted Discovery Invest to provide new details however they keep debiting my order account x 4 which is incurring me additional charges for mis debits: 4 x R130 = R520. l have also called Discovery Invest myself and provided new details however they are debiting the incorrect account. I want this resolved immediately and compensated for the charges.
58 replies
27 months ago
Worst service ever and l will be canceling my policy if there is no resolution.
l changed bank accounts and my new Bank contacted Discovery Life to provide new details however they keep debiting my order account x 4 which is incurring me additional charges for mis debits: 4 x R130 = R520. l have also called Discovery Life myself and provided new details however they are debiting the incorrect account. I want this resolved immediately and compensated for the charges.
116 replies
27 months ago
Worst service ever and i will be canceling my policy if there is no resolution
l have changed bank accounts to which my new Bank contacted Netstar to provide new details however they keep debiting my order account x 4 which is incurring me additional charges for mis debits: 4 x R130 = R520. l have also called Netstar myself and provided new details however they are debiting the incorrect account. I want this resolved immediately and compensated for the charges
0 replies
27 months ago
******** practice against consumer Act
I have made an enquiry on 6ht December 2023 for debt review with Debt Sage telephonically , l have spoken to an employee named Phumeza who l advised that l am not fami**** with debt review so l am only enquiring. The information that Phumeza were provided on my creditors listed were incorrect to which l advised her as all account weren`t reflected. Phumeza advised that will check on her end and get back to me regarding the creditors that are missing. l queried on the call recording that l am only making an enquiry to which l asked Phumeza if l am being signed up for the service as l am only enquiring which she confirmed that l am not until i give the go ahead. Phumeza and i have been communicating via WhatsApp for a few days as she were locating all accounts listed on my credit history. On the 13th of December she manage to pick up all accounts and given me a quotation of R15 000 to which l haven`t agreed. On the same day, Phumeza advised that she has to cancel the application and l should contact her when l am ready. On the 24th January 2024, I have been notified by a creditor that l am flagged on debt review. Please can this be fixed ASAP as l haven`t agreed. Contact number: 065 029 5895 Thanks,
0 replies
35 months ago
False information to customers - Standard Bank
I am a customer for over 15 years and the past few months has been a nightmare. l have approached standard bank several times requesting for assistance due to Covid as my financial income had been impacted. In the past 15 years l had no default with payment which also which shows in my credit rating being over 900 points which illustrates that my adherence to payments had to be exceeding expectations Due to the my finances being impacted, l have been behind with my credit payments recently for a few payments. Standard Bank has called me to make arrangements to make payment which again l did seek assistance but no assistance. My facility had been stopped until l made a payment of R14 000. l was then contacted by an attorney to make the payment which advised that l had to make payment directly to Standard to keep my facility. I made a payment to standard bank of R14500 to which now l am told my credit facility had been suspended and l need to speak to the attorney, see below communication from the attorneys, Dear MR *****, we are continuing to assist the bank in communicating with you regarding the importance of keeping your credit card in good standing. Your arrears payment of R14000.00 towards your Credit Card ending 522************455 was not received. Please make urgent payment to ensure continued use of your facility. If paid already, kindly ignore this sms. MacRobert Attorneys, Tel: 0129431500. Ref: CA148941 I will be taking this to the Task and every social media for your honesty and the treatment l have received being a customer
318 replies
49 months ago
Very poor service
l am currently having an issue with accessing my funds on my business credit card for about 2 weeks now with no resolution. l have called the bank several times to which each advisor gives advises me that the account issue has been resolved but when going to the app to access funds, l am unable to do so. The last consultant look into the account and advised me that the credit card is expired therefore l am unable to access the funds. She then ordered a new card for me and advised once that has been issued then you can access the funds. l then went to the bank to fetch my card to which l asked the teller when receiving my new card, is there anything that l would need to do to access the funds on the app/online banking, she advised no, they have completed that internally however not the case. I also asked my banker to which she has advised that there is nothing to do as it will be available which isn`t. Please can this be resolved today
74 replies
63 months ago
Poor customer service
Hi All, Trust you are well, I have purchased an HP printer from the store which I was told that it comes with ink for an estimated 120 pages however after printing just 1 document the printer had an error message stating ink empty. I then went to the store to get this resolved by advising them of the error which they advised me that they would need to send the printer to the supplier so I questioned as to why the printer isn't faulty as there is just no Ink. The floor manager was absolutely rude(Siboniso Makhathini) as he had no customer interaction skills as firstly he showed no empathy for the faulty product that was purchased within 7 days as he was so blunt about their company processes and that’s it. I then explained to him that I purchased the product for business which is required urgently and can`t wait for 7-14 days of business working days. He continued to say that is the process and he can`t do anything which then l reiterated that I just purchased the product and there is no Ink. I then asked him if they can loan me a printer in the interim as the printer is required for business purposes which he said no. I then requested for a senior manager several times which he then decided to call after stating I will report him to senior management. I require ink or a new printer ASAP and if I get no assistance then I will go to every form of social media. Contact number 065 029 5895 Lincoln Gessen Attached is the proof of purchase The is service is atrocious Thanks
56 replies
71 months ago
The Unlimited : Scam
Hi All, Please can I have assistance with the below, I have put through a claim in November 2019 and haven’t received any correspondence or communication. I have spoken to an employee named Yolanda (08/06/2020) who assisted me to the best of her ability, in fact she did a pretty good job if I might say. She explained the process of how the service will work and how to make a claim which is exactly what I have done – it’s been full 6 months since I have submitted the claim and NO COMMUNICATION. The policy states that once you join the first claim can be done after 2 instalments and thereafter every 3 instalments a claim can be done, I have submitted this after 2 months and still waiting for feedback on the first claim. I have made 9 payments thus far, I need to understand how you “The Unlimited” is going to compensate me for this? I also need my car repaired. My Contact number : 065 029 5895
210 replies
79 months ago
Vodacom
Hi all, Trust you are well, I have been a customer for more than 12 years with 7 contracts, in 2018 March l have signed up for 2 data sim contracts on a top-up of R169 each telephonically, at the end of April by bill increased by R5000, after querying the bill l was advised that I have exceeded my allowance on the data sims - after numerous calls they established that the sales consultant made an error with the package as he had loaded us on an open contract which resulted in the high bill. They advised that there will credit the account to offset the difference. From April 2018 l have been disconnected on a monthly basis on all my contracts which l have to then call in to activate the services - my entire immediate family uses Vodacom which means when we get disconnected we are unable to reach each and other. After several hours of arguing telephonically, they changed the open contracts to "top-up" services. Vodacom then changes the price from R169 to R450 for each Sim card within the contract period which we had agreed on for R169. I have been overcharged since then and no one is assisting me from Vodacom I have been having endless nightmares with this company and I have spent over 50 hours in telephonic conversations with no resolutions. l went into the Vodacom branch (Gateway) for assistance, a lady said she will assist with this account, my monthly bill was R2900 a month at the end of September 2019 l received a bill for R37000. My services have been disconnected since the beginning of October. I had this number since 2004 which is used for my business, banking etc and now I am unable to use my number through the negligence of a sale representative and the incompetency of Vodacom. I will ensure that I go to every possible media to make people aware of this poor service. – join the movement – move away from Vodacom ID number : 7502170146086 Contact : 065 029 5895
315 replies
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1 Star
9 (100%)