MD
Motshidisi D
Active since Oct 2018
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
Bad quality clothes
I went to Mafikeng exact store for winter shopping for my 4 year old toddler. I was approached by a consultant whom offered to assist. I specifically told her I do not want material that'll form lint at all. She informed me that their material is one of the best that does not do that at all. Had a lengthy conversation with her around the quality and eventually fell for what she was telling me. 1st wash all track pants had the lints!!!! Tried calling their branch with no success. Why did she have to lie or share incorrect information, I would have gone to other shops where I know I won't be disappointed with what I was looking for. Advice to fellow customers: stay away from Exact if you're looking for quality and willing to pay
0 replies
15 months ago
Regent Business School's constant disappointment
I have been in unpleasant communication with Kuresha Padabattan from 26 November 2024 asking her about deferral, cancellation and changing course. She would take two to three days to respond. I then asked her to give me a call to discuss the options available she never did instead she would respond 3 days later with an email. Tried calling her, would be told I am being transferred and still not get hold of her. on Thursday 23 Jan I then took a day off from work, visited the branch/campus in Hatfield Pretoria for assistance and was told "my student advisor" whom is Kuresha the same lady that I no longer wanted to deal with hence I was there, is the only one whom could assist me. I insisted on being assisted by someone else and was put on the phone with a guy in New Enrollment department (Vusi or Vuyo, i forgot his name). He mentioned that i was transferred to the wrong department and he cannot assist me, I then asked to be put through to management and he transferred me to Brian (the director) whom also never responded until i had to leave. We pay a lot of money at regent to be receiving such pathetic service. I have ran out of options, where do I go from here. My advice to others would be to make a thorough research when choosing an institution to study with to avid being in my situation
53 replies
30 months ago
29 October Family Braai Event
Re kopa refund for yesterday even that went wrong, pls contact me for my banking details
0 replies
30 months ago
Poor service
Been contacting MTN for the past 2 weeks asking them to remove my number from MTN Bloed Mall website with no success. Only receiving auto response messages promising to contact me and received nothing thus far. I even lost my phone due to this.
0 replies
33 months ago
Revolving Loan
On 3rd July i asked for my revolving loan to be closed. i visited the branch and was informed this can only be done through secure chat and not at the branch. did the secure chat with no success, followed up the next day 04/07 and days after - same disappointing results. 11/07 received CAS-9901887-L9G4S3 (revolving loan closure has been logged) - to date: nothing has been done 24/07 monthly facility fee went off and interest on debit balance. i am not going to pay for this as i have long requested for the account to be closed.
60 replies
36 months ago
CASH CRUISADERS MAHIKENG
I am very unhappy with the quality of products cash crusaders are selling. i bought a phone at mahikeng on the 17 oct 2022 for 4200, january 2023 the phone stopped working and i went to cash cruisaders pretoria and was unfortunatelly informed that they are not able to assist me as the phone was not bought by them. i made contact with mafikeng branch, spoke to Thato Loate and informed him of my situation that i am now residing in pretoria and am sitting with a phone that is not working. he asked that i make arrangements to send it and ask for him. i couriered the phone to my brother, he took it to mafikeng branch and was informed the phone is working. had to send money again for the phone to be couriered back to me, when it arrived it's still not reading both sim cards and not charging. today is the last day of the 6 months warrantee and am now sitting with a phone that is not working.
53 replies
44 months ago
Nandos Mafikeng bad customer service
Very poor service I got from Nandos mafikeng. Placed an order online whilst waiting for my partner. Few minutes before I could pay for my order he arrived then I ordered for him as well and we decided to sit in. Asked the cashier Thulisile and she gave us the sit nr n promised to bring our food. 20/30 min later we then asked why our order is taking long, the lady that assisted went to check and our food was packaged for collection, when Thulisile was asked "she forgot". Never bothered to come apologize, we were served cold food, no cutlery, no serviettes!
74 replies
78 months ago
Educate your staff on customer service
The service offered by Jubilee mall branch is pathetic!!!! You wait a very long que outside the branch to get a ticket, when u get to the consultant that helps with issuing the ticket, I get told (by prudence aphane) I must come with the other signatory and go back to the same long que whilst the other signatory was 5 steps away on a phone call.
105 replies
90 months ago
Unauthorized Capitec Credit Facility
Capitec Bank has offered me a Credit Facility (Temporary Loan) of +- R3000. I do not need the facility, so I did not take it, however whenever I try to apply for any other credit facility with other financial institution (in this case MTN) I do not qualify due to affordability - which is worsened by the "credit facility with Capitec" I visited Jubilee Mall branch and was assisted by a consultant whom informed me that she is declining the facility so it does not reflect on my credit profile. I just checked my profile again with transunion and the facility still reflects.
105 replies
91 months ago
Clicks club card rewards
Went to Clicks Jubilee Mall in Hammaskraal on 04/10/2018 to spend my clicks club card ( ********** 450520) points, requested to check for the balance before i could spend it and was informed by the lady at the till that i had a balance of R100.70 however could not use it on the day as I had already swiped it (balance inquiry) and should come back the following day. Went back on 04/10/2018, when I wanted to spend the R100, I was then informed the balance is only R73.80. The manager Mr Keabetswe Mokwena came to assist and informed me that I am not the first client with this problem, he has already escalated the matter to club card department and will do so with mine as well. To this date, the matter has not been resolved. I however have an email sent by Mr Mokwena on 06/10/2018 (@01:50) to Belinda Brink ********** a follow up on 10/10/2018, followed by another one dated 24/10/2018 with no response. I am unhappy of this bad service from clicks, I have been to the store several times which is costing me time and money.
0 replies
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1 Star
10 (100%)