PM
Philip M
Active since Nov 2018
13
Reviews
0
Industries
Reviews
13 reviews14 months ago
FNB Private Clients a Waste and FNB will lose my portfolio.
Shocking. I have time and time again given them chance to prove me wrong regarding the private clients offering. The private client's package is a waste. They rotate consultants every few months no relationship can be built up. When you actually need something, they drag their feet or are ill-trained. I have all my assets with them, and they cannot even do proper checks when I want to install solar and request for a readvance on my HomeLoan that has already been registered for the future use amount and have more than enough resources to cover the costs. They wasted my time and do not look at your portfolio holistically.
71 replies
24 months ago
Openserve fails again.
We moved into a new house recently and through our ISP requested that the Fibre be actived. We were previously with Frogfoot and had no issues. The previous owner removed the ONT box which I accept is not in openserve's control however we have now for days been waiting for someone to come out and resolve the issue. My feeling is that they should have followed up with the previous owner to follow up on the removal of the ONT but in the interim resolve our issue. We require internet to attend to work from home and now days later still sit without internet, and I have not been called.
0 replies
65 months ago
Vodacom taking money not giving bundles
Bought a R 159.00 bundle ( 5gb + 5gb) money was taken from account however did not receive bundle contacted customer care was on the line for 17 min and was routed to the rating service section without any feedback and was not called back after they had all my details. Shocking once again
224 replies
75 months ago
FNB top service.
I recently wrote a review in response to a lack of service from the private banking option from FNB. Since then I can report a tremendous change in the service I am receiving and I have received 5 star service. Well done FNB, I have always been happy with FNB and the recent troubles I had with them frustrated me. I can however state that they are truly one of the best banks.
56 replies
76 months ago
PPS poor service
I sent a request to both Old Mutual and PPS to cancel my polices with them. Old mutual responded the same day and canceled the policy the next day and sent communications confirming each step. PPS first sent me a form to fill in a few days after the request to cancel which I duly did and sent back 14 days later and still no response. No doubt they want to debit another months premium after I complied with their requests and it was all completed on 15 JAN 2020 the cut off according to them for cancellations. I have read other reviews and it seems to be a trend with PPS when it comes to cancellations.
224 replies
76 months ago
No code for radio
I purchased a Ford figo from Ford bruna about 5 years ago and must say I am happy with the vehicle and assistance I received at the time. I however had to replace my battery recently and the radio reset. I was requested to insert the code for the radio. The dealership did not stick the code in any of my books nor in the area they usually do inside the vehicle. When I contacted them they said I had to bring it in and pay for the code and they claimed Ford SA for not providing the code. It is unacceptable that I must now pay for the code when neither of either Ford SA or Ford Bruma did what they were suppose to do. A family member had the same problem and they provided the vin number and were given the code for their radio. It is an absolute inconvenience that I must now book the car in for the code when it was not provided to me and now I must pay for it too. I am being treated like a criminal when it is my vehicle.
0 replies
76 months ago
No code provided for radio.
I purchased a Ford figo from Ford bruna about 5 years ago and must say I am happy with the vehicle and assistance I received at the time. I however had to replace my battery recently and the radio reset. I was requested to insert the code for the radio. The dealership did not stick the code in any of my books nor in the area they usually do inside the vehicle. When I contacted them they said I had to bring it in and pay for the code and they claimed Ford SA for not providing the code. It is unacceptable that I must now pay for the code when neither of either Ford SA or Ford Bruma did what they were suppose to do. A family member had the same problem and they provided the vin number and were given the code for their radio. It is an absolute inconvenience that I must now book the car in for the code when it was not provided to me and now I must pay for it too. I am being treated like a criminal when it is my vehicle.
0 replies
78 months ago
FNB Private Clients shocking service
I have been with FNB all my life. I am a Private Banking Client and receive little to no service I am never contacted by my banker nor do they ever have my financial well being at heart. I have a home loan with Standard Bank due to the shocking rates FNB offered me. I put in a urgent request for a loan and receive no feedback and get sent pillar to post. Shocking
105 replies
87 months ago
Poor Serice Tshwane
I have on many occasions indicated that one of our bins were stolen. I have sent the affidavit and still no response from Tshwane. I am still being billed for removal and waste for both adding an additional +- R 350 to my bill every month. There is simply no response from the person that is dealing with it.
105 replies
89 months ago
MTN tower disturbance
MTN has a tower on the grounds of Hoerskool Oos Moot. There is a generator running for the third day staight now. It is disturbing the peace and our right to use our properties without disturbance. I have enquired and it seems that they did not pay the city of tshwane and they cut the power. They now choose to disrupt all the houses here by leaving the generator on day and night. This is ridiculous. We need this sorted out now. We cannot sleep at night.
210 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)