NM
Nonkululeko M
Active since Mar 2019
14
Reviews
0
Industries
Reviews
14 reviews4 months ago
Bogart Man poor customer service and unfulfilled order
I placed an online order on the 17 November, to date the order has not been fulfilled, their customer service sucks. Their support team doesn’t tell customers the truth, one said my order was dispatched already , the following the other said it will be dispatched in a few days. It has been almost 7 weeks and I just want my money back. Order 12723
0 replies
21 months ago
Bad customer service: Hollard and 21st Centry Life
I submitted a claim for a funeral cover on the 10th of July. 21st Centry Life says that Hollard are the underwriter and are delaying the claim. It’s been sent over a month since then, kindly pay my claim or refund my premiums. I’m tired of being sent from pillar to post.
424 replies
21 months ago
21st century life poor customer service
I submitted a claim for the late mother on the 10th of July, 19 days later I'm still awaiting for the claim to be processed. Really frustrating dealing with 21st century life under written by Holland, cuz I have never missed a single payment yet I'm struggling to claim . TWN 000001462
53 replies
26 months ago
Death claim not paid 10 days later
More than 10 days later assupol hasn't paid death claim ref 203610. The worst insurer ever, online claim portal is not monitored, call centre takes forever to answer calls
58 replies
32 months ago
Bad customer service- Slowway
This couriers need to address its driver behaviour as it is really tarnishing the image of the company. The update on the tracking link are inaccurate, drivers claim to have call client when they have never done so . Drivers drive around with parcel to only return them back to the bays at the end of the shift while the parcel is urgently required
0 replies
38 months ago
Mixtelematics has no customer service
Horrible customer service. I having been trying to cancel the contract , I have paid cancellation fee. Their call centre agents don’t asssit
56 replies
44 months ago
Order delivered with missing items
I collected order #4223291 at their pick up point and discovered that 2 items were missing. I have emailed their support email and requested for assistance at the Lyndhurst pick up point and to date my query is not being resolved. They said they were investigating, yet I’m not getting any concrete feedback. All I want is for missing items to be delivered or my refund to be processed
0 replies
52 months ago
Parcel tampered with, poor customer service
Items were missing from my parcel. I have been trying to enquire from the courier since December 2021 and they haven't gotten back to me. Ref 4246765jkj
0 replies
53 months ago
Horrible customer service from OK
Horrible customer service. Their call centre call are answered after 30 minutes and their agents are not helpful at all. I need to query the delivery status of my online order #1000034539.
0 replies
59 months ago
Vodacom terrible customer service
Horrible customer service from vodacom. Still debits money from my account 3 months after the end of my contract. To date my query ref 1-34985988764024 is not being sorted, they customer service is bad.
106 replies
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14 (100%)