MR
Mapula R
Active since Mar 2019
14
Reviews
0
Industries
Reviews
14 reviews15 months ago
Client threats by employee
As a company that deals with debt collection I am so disturbed by how their employees carry themselves. An employee borrows money from us as clients of the company and when you say NO they go ahead threatening you,coming for your family and live. What are the company policies??As a debt collection company I expect employees to carry themselves accordingly and uphold company values instead of going out of their way to harass people into giving them their hard earned money.
159 replies
37 months ago
Account payment
On the 25 March I paid my grandmother's dstb account using capitec registered beneficiary as usual, I used the same methods for years now and everything seemed fine until this last month when my smartphone was broken I did the transfer in branch and guess what my grans dstv keeps being disconnected when I call they need proof pf payment u send and they say OK fine they reconnect and its sorted after 2 days disconnected again I call and the same process I email the proof and reconnected then 2 days later again same problem now they change the strategy and start saying the account number is incorrect how because its a capitec registered beneficiary like I didn't just type in the banking details I searched for it and only put in my dstv account number and this is something I did years back and never had any problem what's different now, then I get moved from pillar to post and till no help, can I get my money back or reconnect my grans account please I am tired of this the bank can't reverse the money because its a capitec registered beneficiary ans again I will be charged r150 for what. 76088526 that's the ref
53 replies
37 months ago
Account payment
On the 25 March I paid my grandmother's dstb account using capitec registered beneficiary as usual, I used the same methods for years now and everything seemed fine until this last month when my smartphone was broken I did the transfer in branch and guess what my grans dstv keeps being disconnected when I call they need proof pf payment u send and they say OK fine they reconnect and its sorted after 2 days disconnected again I call and the same process I email the proof and reconnected then 2 days later again same problem now they change the strategy and start saying the account number is incorrect how because its a capitec registered beneficiary like I didn't just type in the banking details I searched for it and only put in my dstv account number and this is something I did years back and never had any problem what's different now, then I get moved from pillar to post and till no help, can I get my money back or reconnect my grans account please I am tired of this the bank can't reverse the money because its a capitec registered beneficiary ans again I will be charged r150 for what. 76088526 that's the ref
0 replies
43 months ago
Complaint against boxer mams mall
Good day,I am a very upset,hurt and humiliated .I came to boxer today around 16h00 and was assisted by a lady named Nombulelo,firstly she didn’t greet me she started off by instructing me to move my groceries closer cause it’s been a long day for her to do so,I couldn’t hear what she was saying when I said hello because she didn’t greet me she said hi move the grocery with 100% attitude I said no ma’am move them yourself then girl started insulting and cursing me,telling me I don’t have ubuntu and she wishes a bus run me over and I said how cause I have a car she said I should be crashed and hit by and went on to tell me that she went to school and studied education being at boxer is just a hobby…Customers where looking at me and laughing while this cashier humiliated me for nothing.when I left the store I asked a kind security for the manager and she showed me the way,when I got there I explained my story they were so kind to me and called her only for her to get there and give me and both the ladies attitude and lie to them,she was told to apologise which she did with zero remorse nor respect for me the customer nor her superiors.This lady doesn’t deserve to be a frontliner of such a big store is such a shame the store has someone like her.I am so disappointed by the service and I don’t know if I would set foot in that store again. discipline should be taken against such a cashier as she has zero respect for her job nor the store’s customers..All this took place at boxer mams mall
266 replies
44 months ago
Complimentary for Shoprite
I must say,I never receive good service from shoprite but today I received the best service from shoprite Vermulean in Pretoria CBD from Paballo Bawetse 18 September 2022 11h55.An asset the company has in her. Horray Paballo horray,keep up the best service ma’am
0 replies
44 months ago
Poor service
I was denied to place an order at the counter at Mac Donald Denton mall because we can only order at the self service but the self services can take 4 customers a time and the rest of us have to wait long simply because they don’t wana take orders at the counters..I am a Mac Donald’s customer and all other branches take orders at the counters what is so special about this particular 1?the guy who was assisting me was even rude with no name tag he.I went today 5Sep2022 at 17h14 Worst service ever
0 replies
47 months ago
Refund because they couldn’t reconnect services
Good day,I am very disappointed with Multi choice and the customer http://service.My mother called on the 26 to ask how much she needs to pay for us to view in our house in Mamelodi when she was told r180 for charges and then r250 for viewing when she paid and our services were still not reconnected so she called for a refund because we were leaving for Limpopo and with my help sent all the documents she was asked..14 days later no feedback nothing when she calls she is told the system doesn’t all for a refund.Lusanda Msomi the rudest agent spoke to my mom with bad unwillingness and rudeness. She called again and was taken from front to back why multi choice??? Can we have our refund so we call all leave you guys.The promise to call back no one ever does.They all escalate with zero feedback.18 days later no feedback nothing,my mom uses slot of money to buy airtime to call them for a lousy r250 refund,The worst company to render services.Their Twitter platform also couldn’t help me in anyway
403 replies
48 months ago
Over 1hour and my food is no where to be found nor any good explanation
I am a regular from Mr D who is unhappy with today’s service,I ordered food at 11h31 and was told it will get to me by 12h31 which never happens but I sat and waited now it’s 12h50 still no update on the app nor food,I query with mr d they say the await feedback from delivery team but how long should I wait now??I am hungry it’s been an hour now..Worst service ever order DFD106268412
0 replies
49 months ago
Spur potchstroom
Good day,we went to Montana spur On the 18th April 2022 all the way from Pretoria.The President has announced that no more masks outdoors and social distancing is 1m but we had to leave the restaurant because we were isolated to sit in a corner alone I don’t know if maybe it’s because of we were the only black people in the store and the excuse we got was social distancing..why implement stricter regulations where as the president has seen fit that 1m is best.I hated the experience and I would never go back to that spur..I am a loyal spur customer and believe me all spurs in South Africa has the same culture except for this potchstroom spur.The waiter addressed us in the rudest and most racist way..they are racist.Worst experience every
0 replies
51 months ago
Manager was very rude to me
I went into a pick n pay store at Mams mall on the 3rd February 2022 to buy some groceries when I needed help with getting veggies weighed and given a price there was no one close by but a lady named Magrita whom I think is a manager passed by,with my friendly bubbly smile I greeted her and asked her to assist me with the price of what I needed to by when she looked at me and rudely passed answering me with attitude that she is not gonna help me she will call someone to help me,she looked disgusted as she is the manager and I needed to know who I speak to.I waited there while she paraded up and down without helping me until she later called a guy by the name of obrey to come assist me.Obrey however assisted me with kindness and friendliness. Management with attitude is way worse than normal staff with attitude,we rely on management to help us with kindness and respect not disgusted facials as if we as customers are nothing
53 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (92.85714285714286%)