Kylene M

Active since May 2019

Reviews

Industries

Reviews

23 reviews

3 months ago

Gambling site should be banned

Definitely the worse betting site in southern Africa. Wins are limited and rtp is non existent. Slots are pathetic. I only won once playing this pathetic platform

2 replies

Easybet

3 months ago

Excellent Customer Experience

I have never wrote a positive review about a gambling site however my first experience with easy bet has been good. I want to extend my gratitude to Jade from support for going the extra mile to support me.Every business deserves a dedicated and helpful employee like Jade

1 reply

Yesplay

3 months ago

Worse Betting Platform

Not a fan of Yesplay - I find support on this platform very ineffective and betting outcomes are atrocious. Imagine losing 13K in less than a week .

3 replies

Bonitas Medical Fund

3 months ago

Stay Away from bonitas

I’m extremely disappointed with Bonitas Medical Aid. Despite having available savings, I’ve been left to cover an out-of-pocket expense of R2200. This experience has highlighted what I believe are unfair practices and a lack of full transparency when it comes to covering medical expenses. Based on this, I would strongly caution others to thoroughly review their cover and consider their options carefully before committing.

1 reply

Clover

5 months ago

Expired Cheese

I want to express my dissatisfaction in c***** cheese ,I purchased cheese from makro and to buy surprise the cheese has expired before the before date scheduled in May

1 reply

Play.co.za

5 months ago

Stay Away from Play.co.za

Another casino to never join. I have multiple issues with play.co.za , firstly their withdrawal time frame is pathetic & they dont like to pay your 5%cashback regardless of the amount of emails you share

0 replies

10bet.co.za

6 months ago

Stay away from 10bet

Dear 10bet Complaints Department, I am submitting this email as a formal complaint regarding ongoing issues I have experienced on my account over the past 18 months. During this period, I have encountered repeated and serious problems, including: 1. Significant and consistent losses amounting to approximately R200,000, accompanied by what appears to be abnormal gameplay behavior and concerns regarding the advertised RTP. 2. Withdrawal requests not being processed within the stated timeframes. 3. Deposits not reflecting in my account timeously. 4. Cashback bonuses being depleted, removed, or reversed due to terms and conditions that were not clearly explained by support staff. 5. Repeated technical glitches during gameplay, which have never been properly investigated or explained despite being reported. I formally request the following: * A full account transaction history for the past 18 months, including deposits, withdrawals, bonuses, and adjustments. * Detailed game logs for all sessions during which technical issues were reported. * Written clarification of the RTP percentages for the games played on my account and confirmation that they are independently audited. * A detailed explanation for all bonus removals, cashback deductions, or forfeitures app**** to my account. * A formal investigation into the technical issues I have reported, with written findings. Given the financial impact and ongoing concerns, I expect this matter to be treated with urgency. Please confirm receipt of this complaint and provide a reference number for tracking purposes. If I do not receive a satisfactory response within a reasonable timeframe, I reserve the right to escalate this matter to the relevant gambling regulatory authority and pursue further action if necessary. I look forward to your prompt and transparent response.

1 reply

Betway - South Africa

6 months ago

Number 1 Betting Site

I would definitely recommend this gambling site .Actions speak louder than words and my experience with betway was absolutely amazing from day 1.i experienced issues with a gambling addiction and they instantly blacklisted my account to protect me from further losses

1 reply

Supabets

6 months ago

Legit Betting Site

My experience on supabets was great. I would recommend this betting platform as they truly care about their customers well being. 4 to 5 years ago ,I had disclosed my challenges with a gambling addiction and they supported me by never allowing the account to be reopened despite my requests

1 reply

Hollywoodbets

6 months ago

Stay Away from Hollywoodbets & Please report them to the gambling board

I would like to formally lodge a complaint against Hollywoodbets regarding my experience on the platform. Over a period of less than 12 months, I have spent in excess of R300,000 on Hollywoodbets. While I fully acknowledge the importance of responsible gambling and accept personal accountability for my participation, the issues I raise below extend beyond personal gambling behavior and relate to platform integrity, system performance, and player protection. I have experienced repeated connectivity and stability issues, including instances where games unexpectedly close during active play. Notably, this has occurred on multiple occasions while I was on a winning streak. Upon reopening the game, outcomes consistently deteriorated, resulting in rapid and sustained losses. This pattern raises serious concerns regarding fairness, system reliability, and the handling of in-play interruptions. In one specific incident, I lost R58,000 in a single night while playing Santa’s Village, which I consider extreme and deeply concerning. The sudden shifts in outcomes following disconnections have contributed significantly to my losses. I am also aware that I am not an isolated case. There are numerous reviews and complaints published daily across various platforms by individuals reporting similar experiences, including allegations that Hollywoodbets’ games are unfair and have caused severe financial and personal hardship. I have written to Hollywoodbets requesting the immediate closure of my account - this was in April 2025 Given the above, I formally request: A full investigation into game stability and connectivity interruptions An explanation of how in-play disconnections are handled and audited Transparency regarding game fairness and RTP, particularly during disrupted sessions Confirmation of safeguards in place to protect players from system-related losses If this matter cannot be adequately addressed, I intend to escalate the complaint to the relevant Provincial Gambling Board for further investigation. I expect a written response outlining findings, corrective actions, and next steps.

5 replies

Review Distribution

5 Star

8 (34.8%)

4 Star

1 (4.3%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

14 (60.9%)

Kylene M

Reviews

Gambling site should be banned

Excellent Customer Experience

Worse Betting Platform

Stay Away from bonitas

Expired Cheese

Stay Away from Play.co.za

Stay away from 10bet

Number 1 Betting Site

Legit Betting Site

Stay Away from Hollywoodbets & Please report them to the gambling board

Review Distribution

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