Active since Jun 2019
The worse service experience ever. I have been waiting to be assisted with a transfer from one account to the other for nearly 3 hours now. When I got to the bank this morning I had been asked for my surname and told to seat to wait my name to be called. Which never was and upon enquiring why I have not been called, I was told they did and that I am laying about not been called. Told them the person that was behind me also did not hear my name been called. And no record on the system that my name was even registered. This is unacceptable that I have to spend 3 hours to make a simple transfer. Why is it that no one comes and check up on customers if they have been serviced. What's even worse is that there is another lady who was before me and was put on the phone to follow up on a ***** case and the call centre kept hanging up on her and transfering her call and she took has been her for long and is not been assisted. Not appreciating how Tshifiwa called me a **** and not even telling me what he was making me sign for as Masidiso was the one who finally assisted me Thanks to Masidiso who assisted in such a professional manner
I am so irritated with rain and their service. I have decided to cancel my subscription with them and also got the 3 people I had recommended to cancel as well. It can't be that it takes 5months to sort out a replacement SIM card. What ****es me off is that their support people keep dropping the phone on me and denying it. I'm glad I cancelled my mother's subscription last month already. Vodacom has been amazing with their service and are quick to resolve issues. Big ups to Vodacom, they have now received a new subscriber in me, my brother and his family are next
Rain is the worse service provider. I had been requesting a replacement SIM card for nearly 4 months now and every time I followed up I was told a ticket is opened for the support team to assist. Had to scream and yell for them to take me seriously this week and I was told my card will be delivered same day, only to receive an email to day stating that the card will be delivered with in 3-5 days, after I had explicitly informed them I am leaving the province for the holiday. These people collect money from my bank acc every month and when they have to deliver the service promise they had informed me of when they wanted me to take up the service, vanished into thin air. Today they had dropped phone on me multiple times when I enquired and request this SIM to be delivered like I was informed it would be before I leave. I am going to cancel and get everyone I convinced to take up rain to cancel too. We'd rather use other service providers then this **** ass service they deliver
I have been trying to get Mancosa to send me my statement so I can start paying back my fees in order to get my qualification but each time I request it, they send me an attachment I can not open not with the student number nor my ID number and every time I raise this issue with them, I am either ignored or resent the same attachment I can not open for over 2 years now. I don't know what to do anymore to get them to send this statement so I can pay and get my certificate. I am so disappointed with them.
I am utterly disappointed with the service this company delivers, this is my second order from Salomon sports. And they keep using Aramex to make the delivery and each time I have to go over and beyond to have my order delivered. These people that they keep sending to deliver my orders are always hanging up the call and ignoring my text messages even when I have arranged on my availability and I'm not sure what their thinking capacity is, cause they buzz me on my phone and as I am about to answer they drop the call and never answer when I call back or text. I ordered the product because I have an event and I need them urgently. I am no longer buying from Salomon if the don't stop using Aramex to make their deliveries. This is highly unacceptable that every time I need my delivery delivered to me, I have to go back and forth. Salomon will never see an order for me again until they cut their contract with Aramex and all the athletes in my sport club are going to boycott Salomon sports from now on.
I am so ****ed. I purchased an e-gift card at Jet Cresta of which I was told will take 5min to come as a SMS on my phone. A whole hour later and I am still at this store and no one can cancel this or provide me with the gift card I bought. Been here waiting for their IT to resolve this matter and my child is tired and hungry and the party she's supposed to go to ends at 5pm and we are still not assisted. The worse service ever. I will never come back to this store and I will spread the word with my family and friends to never come to any Jet store ever again.
I am writing to express my dissatisfaction and deep concern regarding my recent experience with Biddulphs during my move from EL to CPT and how they are trying to de***** their clients. After the sales representative assessed my furniture at home, he inquired about the value of my items but failed to inform me about an excess fee that I would be required to pay. Upon receiving my belongings in CPT, I discovered several broken items. When I reached out for assistance, the PE branch directed me to the CPT branch, only to learn about a R1000 excess fee that seems unreasonable given the condition of my items; repairing them wouldn’t even reach that amount. When I questioned this lack of communication, the person I dealt with assured me she would retrieve the signed contract from PE for clarification but has since not followed up. To complicate matters further, a different sales rep from PE contacted me asking for my ID for insurance purposes—raising suspicions that they are trying to forge this supposedly signed document since they’re unable to locate it (because I never signed one). It’s disheartening and alarming that a company with Biddulphs’ reputation would handle matters in such a manner. It feels as though they are attempting to de***** me rather than providing reputable service. I urge anyone dealing with them to ensure they obtain copies of all documents they sign.
Would like to express my gratitude to Glenda Mackenburg, I hope I'm writing her surname right... What an amazing woman, the amount of kindness and humanity she showed me at a time when I was feeling weak and sick due to this terrible flu making the rounds... God bless you abundantly Glenda, I wanted to write this on the same day you assisted me but I was in such a bad state I completely forgot.. you assisted me on the 18th of April in Ferndale Dis Chem. I hope they do know and appreciate the gift you are at Dis Chem Ferndale, as it was the first time ever that I was treated with such splendid service at that Dis Chem
I have been waiting for an updated policy documents from these people for years as they had all ID numbers and names wrong on the one they sent me after taking up a funeral cover for myself and my mom. Till this day I am waiting, kept sending emails after emails and them promising to send and still nothing but they are more than happy to take my premiums each month Next thing when I have to claim, they'll tell me about "wrong information given" when I sent the documents for them to update years ago
When they want you to take up a cover with them, they will act all nice and attentive but when you need something, like your police documents.... they will make you feel like they are doing you a favour I have been sent from post to pillar for over a month trying to get my policy documents with Alllife and still to this day, I have not received anything. Yesterday they told me they sent to whichever department that deals with this and I was assured before day ends I'll have my documents. They even updated my email address which they had put in wrongly all these years
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