TS
Tremaine S
Active since Jul 2019
44
Reviews
0
Industries
Reviews
44 reviews1 month ago
Poor customer service and rude response – Computer Mania Irene Village Mall
jacque , gareth On Friday, 6 March 2026, I visited the Computer Mania store at Irene Village Mall to submit my laptop for a quotation to have it repaired. The gentleman who assisted me, Raymond, was professional and advised that he would get back to me with a quotation. As I had not received any feedback, I called the store on 10 March 2026 to follow up on the quotation at 11.51 and spoke to either Jacque or Gareth Unfortunately, the person who answered the call was extremely rude. When I explained that I was calling to enquire about the quotation for my laptop, he responded by saying that he “did not break the laptop,” which was completely unnecessary and unprofessional. The call took place at approximately 11:51. The individual continued to speak to me in a rude manner and eventually ended the call abruptly by putting the phone down while I was still speaking. I am shocked that in 2026 customers are still treated in this way. Waiting several days for a simple quotation is already frustrating, but being spoken to rudely and having the phone put down on you is unacceptable. I would appreciate feedback from Computer Mania regarding this matter.
159 replies
3 months ago
Order #1066 – Misleading Stock Info & Delayed Refund
I placed Order #1066 on 18 December 2025 after the website clearly showed the item as in stock. No indication was given that stock was unavailable. After no updates, I contacted the Pretoria branch on 29 December and was told Head Office would reopen on 12 January. I was later informed that a courier was booked with a tracking number — only for them to then admit that they do not even have stock. My banking details were submitted on 7 January 2026. I followed up again on 9 January and was promised a refund. On 13 January, I received another apology from Lindi Bester stating the refund would only be processed on 14 January, blaming holidays and branch relocation, and requesting my banking details again. To date, no refund has been received. This has been misleading, unprofessional, and unacceptable. I will not recommend Kohl Makeup to anyone and simply want my refund processed immediately.
0 replies
6 months ago
Serious ***** Concern – Someone Attempting to Open Insurance Using My Licence Disk Number
Complaint: I received a call from Bidvest Insurance informing me that someone is trying to open an insurance policy using my licence disk number. What is extremely concerning is that I already have an active insurance policy with Bidvest, yet the consultant informed me very casually that another person is insisting that the same licence disk number belongs to them. This is a clear case of *****, and instead of providing proper assistance, the agent refused to share any details about the person making the claim and instead asked me to send my own licence disk for verification. I find this unacceptable — it places me at even greater risk, as my private vehicle information is now clearly in circulation and potentially being used by another party. I expect Bidvest to: Investigate this incident urgently and confirm that my existing insurance policy and vehicle record are protected. Escalate this to the ***** department and provide a case or reference number. Confirm what measures are being taken to ensure that my licence details cannot be used by anyone else. This situation has caused serious concern and needs immediate attention from Bidvest management.
53 replies
6 months ago
Unacceptable Delay in Repair Collection – Makro Online (Order OD433961166685949100)
I logged a fault on my NAVASOLAR TI-3024 Pure Sine Inverter on Tuesday morning, 14 October 2025 at 8:00 AM. To date, no one from Makro has contacted me to arrange for a technician to collect the machine. I phoned your support line today and was told that someone “might” call me on Friday to arrange collection. This means that 4 days will have passed before the inverter is even fetched — and that’s just to start the process! If it takes 4 days to log a collection, how many more will it take to repair and return the inverter? I explained that the inverter was purchased for my son’s online schooling. With the frequent power cuts in Pretoria East, this inverter (costing R8,499) is essential. Waiting an entire week just for collection is completely unacceptable and unreasonable. Makro needs to urgently review its service turnaround times for repairs and provide feedback on when this inverter will be collected and repaired. Order Number: OD433961166685949100 Product: NAVASOLAR TI-3024 Pure Sine Inverter Logged Date: 14 October 2025, 8:00 AM
212 replies
13 months ago
Bash courier service
Bash sent a courier person to me , the delivery person did not even call me, waited outside the gate and then says delivery failed , i cannot get a hold of the delivery person either , first experience with bash and very disappointed
0 replies
14 months ago
Unnacceptable
I purchased my vehicle in 2023 and was reminded for a service in 2024 and I was aware that I should do a service once a year , I purchased a service plan aswell however today when i took my car in they tell me the claim was rejected by Penta Motor Suzuki due to the fact that it was over and above the mileage for the year , Suzuki menlyn says they wrote it for me on my log book and thats how I should have known the mileage was over, in the last year I did not receive a single message to say that I needed to check that my mileage was over or any emails wrt my service , This is unacceptable as I had to pay R 1700 cash towards this when I already have a service plan in place
106 replies
15 months ago
Inadequate service
I purchased a cell phone cover and the site www.blingcreations.co.za has a courier option, they took over 2 weeks to deliver mt item and when they did deliver it was broken, im shocked at the kind of service this is. They do not check ther emails and do not respond to emails either
0 replies
18 months ago
Unnacceptable
Placed an order 15 hours ago and still no delivery, called several times and waiting on help centre call for over 10 mins
0 replies
19 months ago
Digital platforms unacceptable
I was given a new card and went to the bank to activate the card at The Grove mall branch, to date the card still does not work, I am also trying to activate my online app and the app requires me to use a card that was issued many years ago that does not work at all, this is really outdated in terms of digital inconvenience
159 replies
21 months ago
Disappointing homeloan and life policy dept
Its almost as though FNB does not respond to any clients unless you report them to hello peter , its like they use hello peter as a contact, I have emailed FNB homeloans for the last 5 months without a proper response that I am so tired of this matter
53 replies
Review Distribution
5 Star
9 (20.454545454545453%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
35 (79.54545454545455%)