KD
karen D
Active since Sep 2019
27
Reviews
0
Industries
Reviews
27 reviews3 months ago
Complaint Regarding Unacceptable Customer Service – Loop Street, Cape Town CBD
I am writing to express my disgust with the service I received at the Expresso store on Loop Street, Cape Town CBD. One of your cashiers, who claimed to be a manager, incorrectly charged me for two iced coffees instead of three. When I politely advised her that I had ordered three, she responded with a poor attitude rather than apologizing for the mistake. When I questioned why she was not apologizing, she accused me of shouting, which was not the case. She further stated that I had an attitude when I entered the store. My mood upon entering is irrelevant — I was a paying customer and deserved to be treated with basic respect and professionalism. The entire interaction was unprofessional and disappointing, especially coming from someone who identified herself as a manager. This experience has left me extremely dissatisfied with Expresso’s customer service standards. I trust this matter will be addressed appropriately.
0 replies
4 months ago
Disgusting Sportscene Waterfront
Hi I went to Sportscene Waterfront brought Redbat Sandal 3 weeks ago went for an exchange and was undermined, by the lady that assisted me she gave me a look and gentleman she called that maybe the manger told me this is a human issue, the sandal shows my son has been playing soccer or even the shoeay have been exchanged, which is wrong they treated me bad like I was nothing I was so upset that I even ended up telling them you don't have to do the exchange take the shoes I don't want money bk or an exchange disgusted by the behavior Sportscene Waterfront does not know how to treat people.
0 replies
11 months ago
VUMA SADV
The most disgusting service, so easy to take payment I have been sending messages on the useless wats up line nothing to assist me how many times does one complain, please give my money back, my kids need to do their homework they cant because service is not working. Payment made 29/05//25 still no service my username is not showing then their agents answer you with no assistance transferring you to may other departments.
0 replies
17 months ago
Telkom
I have an issue with my contract, payment has been made on time and I got an email saying that the service will be deactivated, please ensure this is sorted, I need my Wifi and it has been paid for.
56 replies
17 months ago
So dissapointed
I am so disappointing I am a loyal customer that buys my groceries and clothing at woollies, I always buy trays of the free range chicken only to find out whilst I was cooking we had two drumsticks missing from the tray, making me have to take from the other tray, I also had a pack of avocado, it was black inside, I am so disappointing, I have never had a bad experience before but this is not nice, I budget on a monthly bases to have to take out extra pieces as well as having to throw away my avocado, I have pictures as well.
0 replies
20 months ago
Online order
I ordered perfume last week, got a message two days ago to ensure I'm home between 8-5pm,i was all day yet I have got no phone calls with an update, or a delay I am still waiting now for my order 2 days later
53 replies
26 months ago
Great service
Great service people always willing to assist and good quality on apperal & sneakers
0 replies
26 months ago
Nando's Adderly street Capetown
I ordered the 6 winglets & chips online and collected it was so awful dry wings had no flavor at all, the chips no salt, I paid R75 for this yet it was so disappointing, How can you make wings that taste so bad an on top of that no sauce, This is one of my favorite meals but today no this is bad.
56 replies
27 months ago
Red Flash one week of being fixed
I was so happy when you guys finally came to fix the issue we had, one week later same issue yesterday issue was fixed without tech coming, today the wifi is not working again another RED flash, come on guys what's the issue know how many times must one complain about the same thing please fix this issue and ensure we don't get the same error , working from home please.
58 replies
28 months ago
Sadv bad service because we in townships
The experience is discussting no assistance with regards to issues in khayelitsha we have neighbors with the issue and ww are told its a high risk area yet we have been using the service making people pay for service yet bo one comes to install or assist when we have an issue I work from home a d need to be connected please inform me if I should cancel because my wifi is not working. No one is willing to assist in our area yet the light is red ND I can't connect, let me know now so I can change my service provider and u can come collect the poles you installed I. Our yards
0 replies
Review Distribution
5 Star
1 (3.7037037037037037%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.7037037037037037%)
1 Star
25 (92.5925925925926%)