SK
SiwaVuyisile K
Active since Nov 2019
27
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0
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27 reviews7 months ago
SHELL GARAGE SHOP STAFF GATEKEEPING CUSTOMER TOILET ONLY FOR THEIR BENEFIT
Shell Oxford street in East London, Eastern Cape have only one toilet working (males only) i have inquired about this from the staff working in the shop and they gave me different stories in a space of 2 minutes, one said there was someone inside and the other one said its not working yet they use it as the staff...im a loyal Shell garage customer especially that one ever since the renovations but ever since then they only opened it for customers for a day or 2 and to show that the toilet is working just fine they even removed the "out of order" sign so that they can give us this "there is someone inside story" im a pregnant woman i cant be standing in a long queue to use the one bathroom that they hardly even clean and will give you attitude when you even ask them for a lousy toilet paper...i honestly love that garage and trust me its not even on my way but because i find the petrol attendants very kind but the ladies inside the shop are something else...you guys need to fix that before losing customers.
0 replies
17 months ago
I NEVER SUBSCIBED TO SMART OPS FLEET
Hi, I would like clarification on the following: I noticed a deduction labeled as "car rental" but do not recall subscribing. I registered an account but did not proceed with a subscription due to the upfront fees required. I recently learned that my cash trips have been disabled by my fleet manager, but I was unaware of having a fleet manager. Please investigate and provide details on when and how I subscribed, as well as the reason for disabling my cash trips. This is inquiry #16605 tha i sent on 29 November 2024 but i still havent gotten a response.
0 replies
17 months ago
Battery have short life span
Hello, i bought a battery (Willard) at Midas East London, Bowls Road and before even finishing the 2 year warranty the battery had died. I took it back in April/ May 2024 and it was replaced but i didnt receive a receipt and i figured its because i didnt have one when i was returning it and used my bank statement as PoP now the problem is the battery is giving me problems again, i took it to Battery+ at Settlersway East London who did the testing in both the battery and the alternator and said the alternator is fine but the battery is finished and said i should go back to Midas to claim a new battery as i was suppose to get my receipt back as my new 25 months warranty was starting all over again from the date of replacement. Why are your batteries not lasting?
224 replies
17 months ago
6 months and battery is dead again
Hello, i bought a battery (Willard) at Midas East London, Bowls Road and before even finishing the 2 year warranty the battery had died. I took it back in April/ May 2024 and it was replaced but i didnt receive a receipt and i figured its because i didnt have one when i was returning it and used my bank statement as PoP now the problem is the battery is giving me problems again, i took it to Battery+ at Settlersway East London who did the testing in both the battery and the alternator and said the alternator is fine but the battery is finished and said i should go back to Midas to claim a new battery as i was suppose to get my receipt back as my new 25 months warranty was starting all over again from the date of replacement.
168 replies
35 months ago
CASH CRUSADERS FAILED ME
I pawned an item that i was suppose to pay for on 2023-05-27 but i was away and was only coming back on 2023-05-28 which fell on a Sunday...i understand that they give you 1 day window period which is why paying on the 28th was not much of a train smash but when i got to the shop i found it was closed apparently they dont open on Sundays. They had sent me a link that i can pay use to pay but i had the money cash and i was in the village so no ATM to deposit to my acc so after finding the shop closed i went to deposit the money and use the link they sent me but it said it had expired so i couldnt understand how the link had expired yet it was still my window period so i quickly emailed a guy that once helped me with my other pawn/loan hoping he would help but i got no reply so i used other ways to contact them on Monday morning and i got the automated reply that they would look into it but until today (2023-06-01) they still havent contacted me, i cant find the Head Office contacts and the East London (Caxton) branch number always says its busy.
53 replies
38 months ago
KFC IS SO UNRELIABLE
I ordered KfC via the website for delivery then an hour later delivery still had not arrived i then decided to drive to KFC to pick it up for myself even though the food prices are more when you order for delivery. I HAD TO WASTE MY FUEL. When i arrived at Greenfields KFC where i ordered i received an sms stating that my order was cancelled due to unavailability of drivers which is not my fault, and i was told that they cant help me with anything cause they wont be paid that money which they said it will be back in my account which they said it wont reflect immediately so now i have no food and no money to buy again...its so unconvenient what KFC did to me and my kids. I then went on to call the customer care line and spoke to MOROESI NYARELI who said they also cant help me, i should just wait for the money to reflect on my account so in the mean time she fed us apologies which didnt fill our tummies.
0 replies
43 months ago
CAR CONNEXION FAILED ME
I took my car for change of plugs and coils on August 10, then on September i was on my way to Margate when i realised that my wipers water spray was not working and i reported the matter but instead of admiting that they might have disturbed something while changing the parts the guy was quick to diagnose the problem and giving me a quote which means he knows exactly what they did wrong in the car. I am really disappointed with car connexion East London Beacon Bay Branch and them to admit what they did wrong and fix it.
1059 replies
45 months ago
Premium not deducted
I have a Greenlight Life Cover, i had a telephonic conversation in June 2022 with your consultant and i updated that i want to be debited on the 7th of every month and she said that she has changed it and because the debit order bounced she confirmed that i would be double debited. On 2022-07-01 i was debited but it bounced because there were no funds hence i had changed to the 7th of every month, then another debit went through on 2022-07-07 and it was successful but problem is it was only a one months debit order. Now the problem i have is with my August 2022 debit order that was not debited. I have been waiting since 2022-08-05 for the debit order since the 7th fell on the weekend but still nothing and luckily for this month i had money on my account from 2022-08-01 so it cant be that it bounced cause of insuficient funds. Please can this be corrected as i do not want stories when i die and my kids need to claim. When i sent them the above email, they sent me a form for cover revival of risk benefits/reinstatement of greenlight savings benefits, how when they are the ones who did not deduct for this month?
402 replies
49 months ago
SASSA SO INCOMPETENT
I honestly never heard of an incompetent department such as East London SASSA, imagine 1. having to stand in a long queue just to enquire something, 2 wanting to apply for grant and you come in January and get an appointment for March and even then they dont give you all the forms you need to submit on the day of your appointment so when you get there you are told to go gather these documents and come back and when you come back you have to go back to queuing, 3 the staff is very room, really these departments need to hire young and deserving people, 4 you come to register your kids for grant and you are told you can only apply for so many then make another appointment to come for the remaining children. Hay honestly Government departments are failing especially where there is these old people.
0 replies
50 months ago
INCONSISTENT DEBIT ORDER
I Vuyisile Nodada have a cell phone insurance with EDCON/HOLLARD since Novembet 2020 for this specific phone but since 2021 March they started missing debit orders so much that i had to send them emails on call them. For March 2022 they are suppose to debit on the 1st but today its the 7th and they still havent debited, i have tried sending emails again but they are not going through, tried the Hollard Facebook page but still nothing, i called them today and i was told the system was down so they couldnt help me. What i wanna know is what will happen if something happens to my phone and i need to make a claim.
0 replies
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26 (96.29629629629629%)