ST
Su T
Active since Jan 2020
16
Reviews
0
Industries
Reviews
16 reviews7 months ago
Absolutely useless company
Absolutely useless . Can't get someone to help with a payout that was supposed to have happened. No one calls back , they dont answer their phones . The whatsapp chat takes 24 hours to respond and closes within in 5 minutes. Their website doesnt show what documents are missing . Put your money else where like Computershare or Easy Equities rather than this company
0 replies
8 months ago
Thank you Darren
Darren has been an absolute champ with helping me with small issues on my website. He is so quick to figure out the issues
0 replies
8 months ago
Thank you Thobile
I didn't want to be known for always sharing bad experiences with Standard Bank . I requested a call back yesterday and no one called . Today, I called and I requested a call back and I thought it was going to snow when someone called me to help . Had a wonderful agent by the names of Thobile Tshabalala help with everything i needed to be done .
53 replies
10 months ago
Save yourself. Don't support them
I don't think iv despised a company more . Why do I need to constantly fight with customer care for a refund ? How does 2 separate orders , ordered 2 minutes apart to the same destination and 1 successfully gets through sorting and the other one all of sudden has a logistical issue . In a time span of 2 weeks , iv had to deal with "logistical issues" yet you guys don't want to refund me properly and have a 30 day waiting period . Please man , I wanted my items and you don't even want to give my money back
0 replies
10 months ago
Terrible Business Banking Department
Asked standard bank business department to close a dormant business account so i can open a new account. I sent an email last week , they still have not made any effort to respond to me even after I have requested feedback . Like honestly , KZN enterprise , what are you guys even doing ? You guys are not serious about business banking . Do I really need to call out the person called Siphelele Sibiya for not responding to my mails when apparently he is allocated to me ?
53 replies
13 months ago
Aramax Click Way Terrible agent - Ishara
If i could give Aramax Click way a 0 star I totally would . Imagine having a whatsapp line that responds 2 hours later and then having to find other means to contact them ( yes , i had to contact their web team) to get some answers. Only to find out that my parcel is not going to be collected . Absolute pathetic . Ishara , you're the absolute worse person and genuinely shouldnt be in customer service. Responding to a customer 2 hours later on a whatsapp line , after me pinging you 2 times to find out something , anything . I had to find out from another agent what was going on .
0 replies
18 months ago
False promises and overpriced
Imagine charging me R250 for courier and saying that my parcel will be delivered within 2 days (to JHB from DBN) and its day 3 and just sitting at the JHB depot . Dont use Postnet guys . Courier Guy would have delivered your parcel by now and wouldnt have charged you R250 .
0 replies
22 months ago
Great Service
Just want to thank Chadwick Lewis for helping me with a speedy quote and changing my policy . Much appreciated
106 replies
22 months ago
Worse Car Insurer ever
Discovery Car Insure If you are thinking of going with Discovery car insure, please do think twice. Dont fall for the "no access" thing they claim they do . It has been 9 months since someone reversed into me (where I had to pay the access and claim it back from Discovery) Till this day, I have not seen that money . Constant back and foreth with the legal team with them uselessly telling me , it is in the process (every single month for the past 9 month). Absolutely terrible service. At this point , any other car insurer is better than Discovery Car Insurance. Bongani Radebe who is supposed to be my advisor has done nothing but tell me " we are following up" - for 9 months now. The management doesnt care either because they are CC'd in the communication.
53 replies
43 months ago
Trash Merchant Support
Yo Vodacom ! Imagine encouraging merchants to whatsapp the business number and then not ever replying. Oh , you know what's the best part? Your merchant call center that doesn't answer any calls just past 4:30pm on a Friday What's the point of doing business with you guys if this is the level of service you get .
266 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (81.25%)