OA
Omar A
Active since Sep 2020
10
Reviews
0
Industries
Reviews
10 reviews15 months ago
******* product and service
Good morning I ordered a Silvercrest 4500w blender on the 11th January and delivery was for 20th MAK888876320 but the patient needed it today so I phoned in yesterday and 'you' said it couldn't be expedited so I cancelled the order online yesterday,see pics, and the order status online was not even packed. This morning I get a notification saying it's being packed even though I cancelled. I phoned 'you' again and your agent said it would be escalated as there might be a delay with the cancellation system. Now, I receive the package which is poorly marked so I don't even know what it is. I open it and it's a 5500w no name broken blender, the product name even says 'broken' so 'you' shipped me some junk. Please remove it immediately and refund my money
159 replies
41 months ago
Clicks on the ball
Shopped at clicks on black Friday. As usual, store was well stocked, staff were friendly and queue times were not ridiculous
0 replies
43 months ago
Survey Now Scam
https://za.surveynow.com/thank-you-page/ Is a scam, they want your credit card details so they know where your 'geographical location' is.. Nonsense! You don't need my location at all for remote work and phones show location anyways.
0 replies
56 months ago
Discovering Discovery (good luck :( )
Good Day Your service is shockingly poor!However , your name is apt as getting service from you guys is an absolute discovery! I was advised on Friday 27th August that I had 3 options to update the Dr details:1) Get the member to phone in 2) Get the broker to request3) Send an e-mail from the e-mail account listed as the contact Now, some context; I am the son of the member. I make the payments and I do the correspondence as the member is sickly, with the suspicion of stroke and Parkinsons disease. I have relocated from Durban 12 months ago& do not use the original company e-mail. So, as I told your consultant on Friday, none of your 3 options work for me;The member is very feeble, I have no idea who the broker is nor do I wish to know as i correspond, I have no access to the original e-mail account. I had to bend over backwards to get an e-mail sent from the original account & waited the prescribed 2-3 days. Now you tell me the member has to sign the requesting letter!The member is barely in a condition to do anything! Last week, she fell and hit her head. When do we expect to get treatment for services that we are paying for?Please spare me the red tape nonsense & stop shovelling Discovery's **** app and supplementary services when you can't provide a primary service. Denial of service which I'm paying for , in my books, is tantamount to theft!
265 replies
58 months ago
SubStandard Bank
I got retrenched a year ago (June 2020) I had a cheque account, credit card and loans with Standard Bank whom I banked with for over 20 years. I know we even contribute towards cover for retrenchment. I agree that SB covered me for 6 months and then another 6 months. However, they closed my credit card! There was no communication about it & I even had a balance owing to me. When I queried it, they said it's procedure as they freed the account. I informed that they did NOT free the account but paid for the 12 months & we even paid for cover for that! I was also advised to apply again for a credit card! What nonsense is that?I emailed to say I want the card re-instated but have received no feedback. If you closed my card without informing after 20 years of banking , why should I even bank with SB? Why should others?
106 replies
58 months ago
Dedbank not Nedbank
I had a personal loan from Nedbank. On the 23rd June 2021, i went to the branch to settle my loan. I was advised to use the app and forward the proof to PLadmin@nedbank.co.za. I was owing +- R1800. I made the payment & sent the email. I got no confirmation from Nedbank. Further to that, the same week, a debit order for the same amount went off. I sent an email on the 25th June to advise what happened and I haven't received any confirmation.
0 replies
67 months ago
Blake: inefficient systems, rude Nobuhle
I told blake many weeks ago that hollard was delaying paying my Edgars account. I told a few of the agents that called me as well as the supervisor that emailed me. The supervisor then emailed hollard and is awaiting feedback. I'm still getting calls almost every day asking when I'm paying. I told an agent last week to check the notes before calling. Today Nobuhle foned me and i said 'check your system and notes' and she insisted i swore! Then she hung up.. Blake, get efficient systems and train your staff
53 replies
68 months ago
Alexander Forbes Financial DIS-SERVICES!
My HR confirms that they sent my withdrawal forms to Nikki on 29th July 2020. I've phoned the call centre on 7th, 11th and 27th Aug as well as 7th September. Each time I've been told that Nikki hasn't uploaded / processed the documents and that the agents would escalate the query. 6 weeks passed last Wednesday and still Nikki hadn't processed the documents. SOMEONE PLEASE CHECK IF NIKKI IS NOT IN A COMA..Please avoid Alexander Forbes , other companies are working from home but still provide adequate services..
53 replies
68 months ago
Hollard or HELLard INSURANCE? Please avoid this company!
I contacted Hollard as i was advised to do so by Edgars. I was asked to forward the relevant documentation , reference number being wf_584668428 on 14th August. I sent all the necessary forms on 19th August and got confirmation. After no feedback for weeks and being constantly hassled by Edgars, I phoned Hollard again and was told they needed my UI19. I sent the UI19 on the 4th September but each time i call in, agents say they never receive it and i must resend, this has now become a loop. It seems like Hollard is adopting delaying / ducking tactics!
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)