SS
Siyabonga S
Active since Dec 2020
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
Incorrect item - No returns policy
I generally love OneDayOnly, but I had a terrible experience. I bought Calvin Klein underwear on their website. They are labelled as boxer briefs. When the package arrived, they were trunks. Those are 2 different types of underwear. I know that underwear if not something that you cannot return, so I suffered in silence. I was on their webiste today and saw the same ad and felt triggered. Make sure you advertise the correct product, especially if it something we can not return.
0 replies
23 months ago
Dress Code for some and not for others
I had an issue getting into Cracker Zac's last Friday because of their dress code. I was apparently fine, except for my Crocs. They had a sign that read "No sandals (Men)" and as far as I understand, Crocs are not sandals as my toes were covered. If they do not allow Crocs, they should explicitly specify that. Furthermore, the dress code said smart casual, but there were people in crop tops and tights. I don't appreciate how the dress code is bent for some and not for others. Be specific about what's allowed and what's not.
0 replies
24 months ago
Unreliable - Last Minute Flight Cancelation
Kenya Airways is shocking. This was the first and last time I ever fly with them. I was told 12 hours before my flight that my flight was cancelled. Just before I went to bed. They eventually got me on a flight that would leave hours later than originally planned (After I pestered them for hours - they wanted me to leave 24 hours later and I would miss my engagement in Dubai). I got on that flight. When I eventually landed in Dubai, I still had to wait an additional 2 hours to get my luggage because my luggage was not on the same flight as me. I eventually got to my hotel at 6am. If I knew I'd be so delayed I would not have booked my accommodation for the previous day. Such an inconvenience and a waste of money.
0 replies
25 months ago
Vodacom Insurance - Deplorable Service
The service I have received from Vodacom Insurance in the passed week has been deplorable, to say the least. I lost my phone and a claim was submitted and approved last week Tuesday (March 26th). I was assisted by a very helpful man named Sipho from Vodacom4u The Glen. As I was about to pay my access, I realized it was abnormally high. We then called Vodacom Insurance and asked why it was that high and I was told they made a clerical error during my upgrade and were charging me insurance rates for my previous, cheaper device. They said they needed 72 hours to rectify the mistake. We all make mistakes, so I obliged with no problem. I called again on Tuesday (2 April) and was told 1) I needed to resubmit the paperwork I submitted on the 26th and 2) my details have not been updated but would be by today (3 April). Today, they are requesting an additional 72 hours. I need this sorted right away. I will not deal with sub-par service. Please fix this!
106 replies
35 months ago
Item not in stock after being charged - 2nd time in 30 days.
This is the second time in the space of a month that I have placed an order and you guys have cancelled it. The first time you didn't have the item in stock, this time I'm waiting for a reason. You should not be advertising and taking people's money if you don't have an item in stock. Disappointing.
0 replies
40 months ago
Take Fly Cemair out of our airports!!!
On Saturday 17 December, I had a flight to OR Tambo from King Shaka International. The flight was scheduled for 17:30. It was then delayed multiple times and we only left Durban at 19:50. This delay resulted in me being late for a business engagement in Lesotho. I then also was late for my flight returning to Durban the following morning. This is unacceptable and I cannot make up for this loss of revenue. Take Fly Cemair out of our airports.
0 replies
56 months ago
Bad Quality Sleep - Harsh Sunlight Entering My Room
I had no general complaints about the service and stay. My issue was the following morning. The curtains in my room did not cover the entire surface, so I was woken up by the harsh sunlight. I did not get any quality sleep.
0 replies
64 months ago
Nando's Roodebasin: Subpar Service
I had a terrible experience at your Roodebasin store. I visited the store on 23 Dec 2020 for an in-store meal. I made an order at 19:25. Quarter chicken, chips & a roll plus an orange juice. This is generally a very quick meal in my Nando's experience. I waited and waited for over 30 mins for my food. After seeing a throng of people (who arrived and ordered after me) receive their orders before I got mine, I eventually asked for the manager. The manager came over and I told him the story. All he said was "let me ask the kitchen what's going on". No remorse, no apology, nothing. After an even longer wait, my food came out, still with no explanation. I am a huge fan of the Nando's brand. I am part of the FireStarters community and have even been to HQ and had the opportunity to meet and chat to uncle Robbie Brozin through mutual friends, but this is unacceptable. You guys really need to pull your socks up. Poor performance!
56 replies
65 months ago
Discovery Insure's lack of communication
I had a car accident a few weeks ago to which Discovery speedily approved my claim. I was impressed with that. Their panel beaters called me and said they can only fix my car in January. I thought it through and eventually decided that I would rather fix the car with my own panel beaters as they would return it sooner. I emailed Dionne Stevens who was assigned to help me deal with my claim to no response. On Monday, December 14th, I called Discovery and asked to speak to her. She was unavailable, I then told that consultant that I would like to be paid out. She said it won't be a problem, but a certain department needs to approve and they would call me back. They didn't. On Tuesday, I asked to speak to Dionne again. She was again unavailable. I told the consultant I would like to be paid out. She also said a department needed to approve and they would call me back before COB on Tuesday. They didn't. It is now Thursday, I have not been called back and throughout this entire process, the person who was assigned to my claim has only sent me the email saying my claim was approved. That is the only communication I have had with her. I would like Discovery to sort this out for me, so I can fix my car ASAP.
56 replies
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1 Star
9 (100%)