CM
Cecil M
Active since Jul 2009
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
I am extremely disappointed with the service I received from Vagspec.
I am extremely disappointed with the service I received from Vagspec. I took my Audi Q5 in for an oil pressure warning issue. The vehicle was kept there for an entire week. During that time, I was advised that they needed to: Do an oil service Replace the left CV Do a wheel alignment Replace the fan belt, tensioner, alternator pulley and idler pulley Every time I followed up, I was told they were busy working on the CV, belts and pulleys, and that I would only receive the car the following Monday because they were waiting for an oil pressure switch they had ordered. I specifically asked what was wrong with my current oil pressure switch, which was only two weeks old and supp**** by Audi East Rand. I never received a clear answer to that question. On Monday, I was then told that they had only done the oil service — none of the other work they had previously said they were busy completing had actually been done. When I spoke directly to the technician, he told me he had refitted my existing oil pressure switch. I then asked whether a proper mechanical oil pressure test had been done to isolate the low oil pressure problem. He said yes. However, when I requested the actual pressure readings at different RPMs and operating temperatures, I was sent a VCDS video instead of physical mechanical gauge readings. After collecting the vehicle and driving back to work, I discovered an oil leak when leaving later that day — something that was never there before the car went in. For a company that markets itself as Audi specialists, this experience was extremely unprofessional. There was poor communication, no transparency regarding diagnostics, and no proper accountability. I have kept all WhatsApp messages and voice notes relating to this matter should there be any attempt to misrepresent the situation. Very disappointing experience overall.
0 replies
9 months ago
Unacceptable Service and Poor Aftercare – Extremely Disappointed
I am extremely disappointed with the service I received from BSG Autoglass Boksburg. I initially scheduled a call-out for windscreen replacements on two of my vehicles, and the issues began shortly after that. For the first vehicle, there was wind noise coming through the windscreen after the replacement. I reported it immediately, and while they agreed to send someone out, I had to follow up several times. When the technician finally arrived, he acknowledged the air leak, but said they didn’t have enough silicone or materials to do the job and would have to come back the next day. This forced me to take an Uber to work at my own expense (over R400)—an inconvenience and cost that should never have been necessary if the job was done properly the first time. For the second vehicle, after the windscreen replacement, the top rubber was damaged. When I informed them, they said I needed to purchase a new one (which they supply and fit). I agreed, and asked them to sort both issues on the same day. They did replace the rubber, but left a visible gap on the top right corner. Now I’m being told that I need to bring the vehicle in for management to inspect it—yet another inconvenience and delay, when the mistake is clearly theirs. This entire experience has been frustrating, costly, and well below the standard of service I expected. I paid for a professional job, and all I want is to receive what I paid for—properly done, without repeated callbacks and additional costs on my side. I would not recommend BSG Autoglass Boksburg based on this experience, and I sincerely hope they address their poor after-sales service and quality control going forward.
0 replies
10 months ago
⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Pitso Mofurutsi – WeBuyCars JHB South I recently had the pleasure of dealing with Pitso Mofurutsi at WeBuyCars JHB South, and I must say, the service I received was nothing short of outstanding
⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Pitso Mofurutsi – WeBuyCars JHB South I recently had the pleasure of dealing with Pitso Mofurutsi at WeBuyCars JHB South, and I must say, the service I received was nothing short of outstanding. From the moment we engaged, Pitso was friendly, professional, and incredibly knowledgeable. He took the time to explain every step of the process clearly and patiently, ensuring that I felt confident and informed throughout. His genuine care for customer satisfaction stood out – he went above and beyond to make the experience smooth, stress-free, and efficient. It’s rare to find someone so passionate about what they do, and it truly reflected in the quality of service I received. Pitso is a true asset to the WeBuyCars team, and I wouldn’t hesitate to recommend him to anyone looking for honest, reliable, and top-tier service. Thank you, Pitso, for your excellent support – you’ve definitely earned my trust and future business! Warm regards, Cecil Morris
0 replies
23 months ago
Telkom Mobile Service Sucks Big Time
As a new customer I was excited to try Telkom Mobile, but it’s just the start and and service has been autrociuos, I took an LTE SIM deal, the SIM was delivered to the incorrect address and since then no one has tried to contact me about delivery, there is no direct way to reach the contact centre, when I eventually asked them to contact me via their web page and agent called me and we got disconnected and they didn’t even bother to call back… I’m in limbo as I don’t have the SIM card and I’ve already accepted the Debi check mandate…. Why does a person always have to resort to complaining instead of just receiving good service…
0 replies
24 months ago
RAIN DOESNT CARE ABOUT PEOPLE WITH DISABILITIES
I was trying to assist someone who is deaf by calling in to RAIN on their behalf and the call center agent was no help just because i called from my number, I then asked if she can call him directly and she agreed and took his number and she didn't call him. This has been a constant battle for him for 3 weeks now, every time he depletes his airtime and they say someone will call him back but no one seems to care and for someone that has difficulty hearing having connectivity to send messages is paramount... This is very disappointing
106 replies
28 months ago
When you have the controlling monopoly you don't care about people
I orders Xenon globes from Takealot and my first order got lost in transit besides the Paulshof depot being 8 minutes away from my office, I then had to reschedule my tri because I had already taken out the globes as the complete headlights have to be removed when changing the globes, despite this no-one reached out to me, not even an email, I then got an sms to inform me that my parcel will be delivered on Monday. When my parcel was delivered I received a vest instead of my Xenon globes... This is when i seriously wonder if any quality checks are done on parcels at the TAKEALOT warehouse or does TAKEALOT not care as long as our money is already by them.... I then had to personally take my parcel by to a drop off office and its now the next day and I have had no communication as to whats happening or when i will receive my Xenon globes.... I suppose when you have the controlling monopoly you dont care about peoples needs but keep it up one day a new company will rise and compete and hopefully dominate...
0 replies
32 months ago
ABSA HOME LOANs Service is a JOKE
I was advised by an ABSA consultant to withdraw funds from my Flexi- Reserve as i would lose the funds if I app**** for funds to renovate, I submitted everything and every time I call in to follow up i get told the same story, the lady that is dealing my case is out of the office and they will escalate it to a manager, which means if an employee is on leave at ABSA there's no-one else that works in the department that can help, when you ask to speak to a Team Leader, its always the same story they tell you that they in a meeting (like we don't know this excuse) if they really in a meeting why cant they tell me that a team Leader will call me back. I am seriously disappointed in this lackluster service by ABSA. My first Ref number is C-30555961 and my second ref Number is C-30742678.
131 replies
36 months ago
Absolutely appalling service
An Outsurance client knocked into me at the end of February , despite her admission and me submitting everything they requested I am yet to hear anything from them, this is disgusting behaviour to say the least, I’m just a third party imagine their own clients. No I see what the measure 3.5 out of 10 on the trust index…. Absolutely appalling service
106 replies
39 months ago
ABSA Insurance service is atrocious.... :(
After submitting a claim at the beginning of December, ABSA sent out an assessor and we went through all the issues together. He said he will submit a report to ABSA, I received no feedback whatsoever I am the one that has to keep calling. When i called ABSA Insurance in December I was told they they are still waiting for the report if they don't get it they will have to send out a different assessor. To date no-one has contacted me to give me feedback instead on Wednesday the 1st Feb I got an SMS saying they are still validating my claim. I really think ABSA forces people to take insurance with their bond and then use delaying tactics when it come to claims so that we forget or take matters into our own hands to solve our issues. I am really disappointed, I thought ABSA was a premium institution but I guess i was wrong....
73 replies
49 months ago
CAPITEC VEHICLE FINANCE IS A NO GO (Unless you like pulling out your hair)
I decided to try Capitec Vehicle finance, getting approved was simple as it was done online, I was then sent to a dealer to test drive a vehicle, from there is went downhill, despite numerous calls an emails no-one from Capitec gets back to me to give me feedback , it feels like I'm begging for simple customer etiquette and service. If you desire a vehicle finance company then Capitec is a no go, the service is atrocious, you will lose a deal on your preferred vehicle very quickly...
74 replies
Review Distribution
5 Star
4 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (11.11111111111111%)
1 Star
12 (66.66666666666667%)