GO
Gideon O
Active since Mar 2021
13
Reviews
0
Industries
Reviews
13 reviews4 months ago
Money ******ion at Menlyn Mall
I went to Menlyn Mall this morning, supporting the businesses within the Mall. When I went to the parking pay station to pay for parking, it was displayed that during the festive season, parking is R15, as opposed to the usual R10. This is money ******ion. Doesn't Menlyn earn enough money through the rental they charge their tenants? Why does the centre management deem it necessary to take another R5 from every car parking at the mall during the festive season? We after all park there to support the mall's tenants. Menlyn will not see me again for the rest of the festive season. Woodlands Mall is closer to my house and they do not charge extra for parking because it is the festive season. It is a disgrace, Menlyn Mall.
0 replies
7 months ago
Poor and apathetic service from FNB
I am a trustee in a body corporate and we recently opened an account with FNB. I had endless frustration with this bank since then. Their systems are complex, the attituted of staff at the branch is apathetic, and they never phone back when they say they would. There is a problem on the app on my phone for two months now!!! Every time I am told the IT people are working on it, but to no avail. Thus morning, as I wanted to make a payment, I received the same error message. I cannot go up amd down to the branch to fix every single little issue - why do they have online banking if I need to go to the branch every time to fix something. I am an accountant and have worked with Nedbank and Standard Bank in the past. I have not had 10% of the issues over many years that I had with FNB in 7 motlnths. If I had my way, I will move this account immediately!
53 replies
17 months ago
Thank you for keeping your word, Discovery Insurance
Out of desperation, I submitted a post on HelloPeter about Discovery Insurance. This was regarding a third party claim. At that stage, I had no communication from Discovery for more than six weeks or any replies to my e-mails. Discovery rep**** on HelloPetet the same day, apologizing for my frustration and undertook to look into it for me. Later the same day I received the settlement documents and I received the pay out today. Thank you for keeping your word and for sorting out this matter so quickly and efficiently.
56 replies
18 months ago
Extremely poor service from Discovery Insurance
My vehicle was bumped by a client of Discovery Insurance. My wife was stationary at a stop street waiting for traffic to pass when our vehicle was hit from behind. A third party claim was registered the next day. I submitted all the documents required by Discovery on 18 September. A case manager was appointed. Since then I have heard nothing from Discovery. I sent an e-mail yesterday to enquire about the progress on the claim, but yet again, no response from Discovery. I have read another entry on Hello Peter of a person who is waiting since May 2024 for a third party claim. I am not prepared to wait that long. My car is damaged. I am convinced the quotes that I submitted have already lapsed. Furthermore, the panel beaters will close soon for the December holidays. This is really poor service. I expected more from such a high profile company. The cherry on the top was that a call centre agent phoned me to ask if I want to join Discovery Insurance. My answer: Not in a 1000 years!
53 replies
19 months ago
Bye bye Dis-chem
I am done with Dis-chem. The last times I visited Dis-chem, the staff were rude and apathetic. Dis-chem has been out of stock of some medicines on various occasions, but when I went to my local pharmacy, they had the stock every time. Furthermore, I have now come to realize that the prices at my local pharmacy is way lower than Dis-chem. Today was the last drop in the bucket. I came to fetch my cronic medication and also wanted to see the sister at the clinic in my lunch time, just to be told both the sisters are on lunch. Both sisters at the same time! Why don't they alternate? Don't they realize many people can only do their business in their lunch time? There are two more ladies waiting for the sister, but no ons care. There is no notice that it is their lunch time, nor is the receptionist at her desk. This is very poor service.
0 replies
24 months ago
Thumbs down for Vodacom!
I took out a contract with Vodacom in 2022. The contract had expired on 30 April 2024. On Friday 22 MARCH, I went to a Vodacom branch in order to convert the contract into a pay-as-you-go. The branch gave me a number to phone. I phoned at 17:26 on Friday 22 March 2024. The lady who assisted me was more interested in selling me an upgrade than listening to what I wanted. I asked for the conversion and immediately received an SMS, promising a further e-mail. I phoned again today, 3 May as I have not received the promised e-mail. I was then told the conversion was not done by the previous agent I spoke to on 22 March! And, because I only phoned today, the conversion date is pushed back to 31 May, and I must pay another premium. I am furious! I did due diligence to request the conversion more than a month in advance. Vodacom messed up and now I must pay for it! This is very, very bad service. My mobile phone is up for upgrade soon and if this is the way Vodacom treats their paying customers, I will not renew the contract with Vodacom again.
106 replies
29 months ago
Bad treatment at O R Tambo airport
I went to O R Tambo airport last night, 21 November, to pick up my son after a flight from Port Elizabeth. I waited on a backroad close to the airport until he phoned and said he is waiting at the pick up area. I drove into the terminals and stop at a demarcated parking spot. As I stopped, a young parking attendant came to my car and addressed me very rudely. He shouted to me that I should go wait for.my son in the parcade. However, my son was already at the vehicle, and I drove off within two minutes. I am not used to be treated this rudely. I paid a huge amount of airport tax when I bought my son's ticket and I parked in a dedicated parking spot. Why do the parking attendants treat people this way? Why are there demarcated parking spots at the terminal to pick up passengers if I am not allowed to park there? This was not the first time this happened. As far a possible, I will not buy a ticket for arrival or departure for OR Tambo airport again. The treatment at.O R Tambo is far below accepted standards. I have never been treated like this at Lanseria airport, which will now be my airport of choice. I hope tourist's from abroad is treated with more respect, other wise it is a very bad picture of South Africa.
0 replies
35 months ago
Poor service from Uber
My vehicle is in for repairs and I requested an Uber ride to take me to work. It is only 4,5 kilometers away. I waited for 25 minutes without even a response. I could see two cars on the map stationary about a kilometer away from the pickup point, none of them responded for 25 minutes. If this is how Uber drivers want to serve the public, they should rather leave it. The service is despicable. In future I would rather organize a life from a friend before using them again.
0 replies
49 months ago
Bad service from Telkom, shout out for Vodacom
I went to enquire at Telkom, Woodlands to upgrade my tablet. I took out the original contract with Telkom. Upon entering the store, a tablet was on display between the cell phones. At the counter, I ask for deals on tablets. Very apathetic the lady, who sat behind a glass division, just said to me "We have no stock." And that was the end of the conversation. She did not try to give me alternatives like, I will order one or rather go the another branch. No, just, we are out of stock. I then went to Vadocom which is only a few shops away in the Woodlands Mall. I was assisted by a young man and we spoke face to face and not through a safety barrier as at Telkom. Vodacom also don not have stock, but he immediately ordered one, done a contract for me and I will have my tablet on Tuesday. Bud luck for your non-servoce Telkom!
0 replies
61 months ago
STAY AWAY FROM RAIN AT ALL COST
Rain is the worst. I have no internet for a week now. They just don't care. This is a problem going on for a year now! Once two technicians visited my home but had no interest to look at the rooter, they tried to solve the problem by changing the tower of reception. That obviously did not help. If you send them an e-mail, you wait a week or even longer just for a meaningless reply from them.
53 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
1 (7.6923076923076925%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
10 (76.92307692307692%)