YONELA P's Profile | Hellopeter

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YONELA P

Active since Jun 2021

12

Reviews

0

Industries

Reviews

12 reviews

Sneaker Factory

3 months ago

Inconvenience

Tell me why there is inconsistency when it comes to Lay bye. I'm totally not happy at with the Sneaker Factory at Randburg. i did a layby in March when i was there for work however, I'm relocating and the lay bye will expire in June which means i will not be around because i no longer need the sneakers i bought as i got better ones online. Why is it a mission to get my refund when i ask to cancel it and I'm being told to wait close to 6 months for my mere R250 which is not even a lot of money. It is an inconvenience as i will not be in Gauteng and will only get my funds in August. Sneaker factory please call me and to explain your refunding system. and teach your employees customer service or even give full disclosure of how the cancelation of layby works before one does it.

0 replies

3 months ago

Inconvienience

Tell me why there is inconsistency when it comes to Lay bye. I'm totally not happy at with the Sneaker Factory at Randburg. i did a layby in March when i was there for work however, I'm relocating and the lay bye will expire in June which means i will not be around because i no longer need the sneakers i bought as i got better ones online. Why is it a mission to get my refund when i ask to cancel it and I'm being told to wait close to 6 months for my mere R250 which is not even a lot of money. It is an inconvenience as i will not be in Gauteng and will only get my funds in August. Sneaker factory please call me and to explain your refunding system. and teach your employees customer service or even give full disclosure of how the cancelation of layby works before one does it.

0 replies

8 months ago

N12 Traffice controllers

I would like to give a big shoutout to the two traffic controllers at N12 intersection as they have made our lives with controlling traffic every morning with no mistake. I truly appreciate because traffic coming from protea glen in the morning during rush hour is ridiculous but they ensure we don’t run to work late. I don’t know the name of the guy there but the enemy he carries and forever smiling through rainy or Hot sunny days his always a happy champ. I love how consistent they have been and to respect their job by showing up always for us and to even sacrifice knocking off late until traffic clears off that is appreciated so big. I pray and hope outsurance helps them to get better opportunities with the traffic department in future because they ensure to give good service to the community and they would make reliable and trusted traffic’s officers. What makes it also special is how they always remember my car and wave with big smiles on their faces and that just melts my heart always , making me hoot with no hesitation. May the two officers be blessed always there by R558 & N12 robots . Love them Regards, Yonela Pongoma

1 reply

The Courier Guy

15 months ago

Bad services and inconvenience

Courier guy should decide when will I receive my parcel which I have been awaiting since the 24th, I keep calling and on Friday I was advised that I will get my parcel Tuesday on the 29th and nothing and now I’m getting notification from the merchant that they returned the parcel after numerous times communicating back and forth. May I get my parcel ASAP as we pay for courier to get our parcels on time . Bad service and no communication even from the driver and my address states it’s a work address and I have clarity that delivery should be before 4pm. I’m so furious with Courier Guy, don’t recommend . Waybill H8S7FP

0 replies

22 months ago

Order delay

Can netflorist get me my order I never received an order I have placed on Wednesday which was supposed to be delivered yesterday order ***, that order I need ASAP as the address provided was supposed to come to me , can I get my order by 10 cause it’s a gift for my mom please , I’m really frustrated and stressed

0 replies

28 months ago

Delayed order

I placed an order on the 20/04/2024, my order took forever I then requested to cancel reason being I wanted to change address and was informed that I can’t change address due to order be processed already, I have sent numerous emails follow up regarding my order and still today I haven’t received it neither be refunded and we already in May and still no update regarding my order with takealot

0 replies

36 months ago

Funeral Claim

Complain I’m disappointed in how Capitec has not been able to assist with a claim I did on the 15/08/2023 for a claim Ref;*** Cause of death was unnatural, I submitted all requested documents and I’m not receiving any positive outcome and according to my understanding is that as it falls under unnatural death (accidental)is that I should have received the first amount of the claim and after investigation that is when the outcome will determine if it will be double payment or not depending on the outcome of investigation which I’m not so concerned about .I’m very furious because it contradicts what is explained to clients when granting the policy . I have had this policy from 2018 until now . I went to the branch in Cresta on 22/08 and was assist by a lady named Courtney ,she was able to assist by only sending an email to the funeral claims department and advised that will give me feedback. Capitec should give clarity because they now request a form filled which was filled and an inquest report that Capitec should liase with the investigator officer stated on the police report . Capitec should state whether it will process the payment or not.

3 replies

46 months ago

Ticket Refund

Good day I would like to complain with an uncalled service I received as i mistakely bought a ticket for today 29/10 which was suppose to be for tomorrow @19H00. I bought my ticket at shoprite and called customer care at and spoke to Elaina Nstako and informed me that there's no way I won't be refunded or change dates to the 30/10. This is bad service and uncalled for, if only I knew I wouldn't have booked my bus ticket because you treat clients in a uncalled manner. Please ensure to teach your employees customer service and respect because it's not as if this ticket was bough last month, it was bought today in the morning

0 replies

57 months ago

Duplicate payments

I'm sharing this review with frustration and disappointment of why is that I got charged on my card when I made bookings with them. On the 22nd October I checked in and on my arrival I had used my husband's card to pay as on my account it was still pending and was informed that it will not be an issue to pay on the day i check-in and that won't have any impact on my actual account . However on the 24th November a transaction debited and leaving my account on my account, it then became a duplicate now and I called in at the hotel and a lady at finance told me that the issue isn't with them its with bookings and I asked how so because the description shows "Royal Marang Hotel" not bookings. Im beyond angry because now I paid then twice and I even changed my card but still it debited. I require my money back as I have already reported the matter with the bank. Can bookings and Royal Marang Hotel refund my money back

0 replies

Royal Marang Hotel

57 months ago

Double payment on my card.

I'm sharing this review with frustration and disappointment of why is that I got charged on my card when I made bookings with them. On the 22nd October I checked in and on my arrival I had used my husband's card to pay as on my account it was still pending and was informed that it will not be an issue to pay on the day i check-in and that won't have any impact on my actual account . However on the 24th November a transaction debited and leaving my account on my account, it then became a duplicate now and I called in at the hotel and a lady at finance told me that the issue isn't with them its with bookings and I asked how so because the description shows "Royal Marang Hotel" not bookings. Im beyond angry because now I paid then twice and I even changed my card but still it debited. I require my money back as I have already reported the matter with the bank. Yall must stop ripping people off and blame bookings.

0 replies

Review Distribution

5 Star

1 (8.3%)

4 Star

0 (0%)

3 Star

1 (8.3%)

2 Star

0 (0%)

1 Star

10 (83.3%)

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