ND
Nkosatana D
Active since Nov 2021
26
Reviews
0
Industries
Reviews
26 reviews9 months ago
After sales terrible
I logged a return 2 weeks ago, fist collection within 2 hours failed and they said they will call me back, until today I’m still waiting and I’m being told to patiently wait, every other day I contact them it’s the same story.. yet I’ve received deliveries multiple times since then.
0 replies
10 months ago
Yep.. no accountability
I made an order online, received a wrong order. I was promised the correct one would be brought and wrong one collected. Then later they changed to say they can’t do that before they check their cameras to see what went wrong. Mind you I kept calling the shop. Then I complained and wrote email then WhatsApp… eventually they said they will collect wrong order, assess it then send correct order. Wrong order was collected more than a week passes with no communication, eventually they say they can’t send me the correct order it’s not their policy to do so… now I have to wait another 2 weeks before refund is made if twill be made. And it’s already been amost a month since i logged return. Really dissappointed at Makro
159 replies
16 months ago
Disappointed 😢
I made a grocery order that was supposed to be delivered 25/11/2024 but until today nothing. Ive called in, emailed multiple times, even contacted them via whatsapp but still no fruitful response.
56 replies
17 months ago
Good alternative for DSTV
Good alternative for dstv, im happy with their service
0 replies
19 months ago
Useless Support
Whenever i have a problem and need support i never get it. This is the second time now i use their app to buy but not get a receipt. When i call them i will hold for a while until they drop and say they will get back to me and they never do .
0 replies
21 months ago
Site good 👍🏽 but their courier partners bad 👎🏽
Website and support from website is superb, their only weakness is that they use buffalo couriers.. too many problems to count there.. from taxes paid and not being updated to items not being delivered for whatever reason and they want you to pay further delivery when its not your fault that first delivery failed. Buffalo used to be good but oflate they seem not to be able to handle the capacity. Ive always used their services but oflate im discouraged from buying coz its 50/50 chance that your items will arrive and its getting slimmer by the day
56 replies
22 months ago
Fast and effective online services
Very effective, their deliveries are fast and hustle less. Their site is easy to shop online
53 replies
22 months ago
Terrible attitude Driver
Driver with a terrible attitude and she refused to deliver parcel in Delmas. She also refused to give us her name so we can report her. She gave my whole family attitude over the phone saying she was at the gate when she was not even there. Last time she kept promising she would come and asked us to send location but she never arrived, the parcel was eventually turned back because of her.
0 replies
24 months ago
Effective and professional.
I paid an amount and made a wrong reference, they were very quick to come to my rescue and redirect the funds as per my request.
53 replies
24 months ago
Unfulfilled Promises
Im usually happy with their products and i consider them a reputable business hence when i faced a challenge i reached out to them; i received a bad batch of wipes that had a factory fault. I reported same to them adding pictures as they requested for same. They promised to send me a voucher months ago, to date i haven’t received same. When i inquired i was told their system is not working.
0 replies
Review Distribution
5 Star
4 (15.384615384615385%)
4 Star
2 (7.6923076923076925%)
3 Star
2 (7.6923076923076925%)
2 Star
3 (11.538461538461538%)
1 Star
15 (57.69230769230769%)