BR
Boitumelo R
Active since Jan 2022
12
Reviews
0
Industries
Reviews
12 reviews9 months ago
Stinking attitude!!!
The worst customer service evwe from the booking lady Hailey or whatever her name is. The attitude received on the last day was the worst. She spoke to me like a little child, raised her voice at me and also threw her hand at me and walked away. Based on her attitude i wouldn't ever recommend this place. Emotionally hurt by her treatment. She also refused to pay me back my R500 breakage fee just cause i was disputing the booking arrangement.
0 replies
10 months ago
Worst Service Ever!!!
I would like to raise a concern regarding the service I received during a birthday dinner at Spur Clearwater on the 18th of June. My partner took me out to celebrate my birthday, and unfortunately, the experience was disappointing due to poor service from our waitress, Ona. Throughout the evening, she hardly checked on us. When our meals arrived, I tried to get her attention for condiments by waving at her—she looked directly at me but did not respond. I eventually had to leave the table and walk over to the staff station to request Tabasco and tomato sauce. We had intended to order more drinks and dessert, but Ona was nowhere to be found. After waiting for a while, we decided to leave early, as the service had ruined what was meant to be a special evening. When she came with the bill she had attitude too. Also the only reason she came with the bill is because my partner had to walk to another waiter to ask for a bill as he was angry and wanted us out of there. We are loyal Spur customers and regularly visit the Silverstar Spur, where the service is consistently excellent. This unfortunate experience at Clearwater left us both disappointed. I hope this feedback will be taken seriously and addressed with the staff involved. I would appreciate it if management could follow up on this matter.
0 replies
13 months ago
*******!!!! don't order from these people!
*******!!!!!!!!!!! poor customer service!!!!!!! Don't order from these people, they won't deliver and instead send you proof of a *****ulent signature insisting you received your order.
0 replies
20 months ago
Horrible service
Fibre has been off all day!!! No Sms no communication from Herotel. You call them, the AVM says they are closed. The agents on chats(whatsapp) end chats while you are still chatting with them. No update i have been follwing up for hours now. Agents you can just tell that they are irritated and impatient. I had to submit an assessment and send a work report this evening and I cant even do that! Worst fibre/network i have ever used!!!! By
0 replies
27 months ago
Bad Service from Palm Springs Mall- Debonairs.
The experience I always receive from Palm Springs Mall Debonairs is always horrible I don't know why I even still bother! I ordered Pizza at 6.30Pm today and at 7:48Pm the driver called from the store asking for directions and said his coming and I should stand outside for him. I waited and waited and he called me only at 8:58 saying his on his way and still did not make it! I'm still waiting for the Pizza now. My family had to make an alternative at 10pm. This is not the first time or second time I ordered and received such horrible pathetic service. Nonsense absolutely poor service!!! I need an explanation as to what happened! You can't treat people like this.
58 replies
34 months ago
HARRASMENT OVER AGENT SHORT INFORMATION
Please stop harassing me OVER MISCOMMUNICATION CAUSED BY YOUR AGENT KIRSTY IN NOVEMBER 2022!!! LISTEN TO THAT CALL AND EMAIL ME THAT CALL AS WELL. THIS IS REALLY EXHAUSTING. THE MISSED CALLS AND SMS'S EVERYDAY!!! I ASKED YOU GUYS TO LISTEN TO THAT CALL. I TRIED CALLING EUNICE (SUPERVISOR IN COLLECTIONS) SHE NEVER ANSWERS HER PHONE.
0 replies
44 months ago
Nonsense
I bought my defy stove from Makro 2 years ago when I was renovating my house and only installed it last year. It only legit worked for 2 months. I had lost my slip but because I used my Makro points card I thought Makro could help in tracing my slip but a consultant last year told me they cannot. Now I'm told by DEFY that I would need to pay 600+ for a call out fee. Same thing happened with my aunt with her microwave. Defy has become such a weak product . Please come take your stove Defy.
296 replies
44 months ago
Weak product
I bought my defy stove from Makro 2 years ago when I was renovating my house and only installed it last year. It only legit worked for 2 months. I had lost my slip but because I used my Makro points card I thought Makro could help in tracing my slip but a consultant last year told me they cannot. Now I'm told by DEFY that I would need to pay 600+ for a call out fee. Same thing happened with my aunt with her microwave. Defy has become such a weak product . Please come take your stove Defy.
74 replies
51 months ago
0% Customer service
I have never been emotionally abused by a company like this before. What else can I do to get assistance and for my issue to be resolved. ?? Honestly the worst service I have ever dealt with.
0 replies
Review Distribution
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1 Star
12 (100%)