HM
HunadiM M
Active since May 2022
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
Request for formal apology from RCS employee
I received a call from one of the agents offering me a loan on 08/08/2025. Firstly I have never given RCS my contact details, meaning they are in violation of POPU Act. Secondly I didn’t reach out to this company requesting a loan. Thirdly the guy who called me asking me if I would be interested in a loan was rude, unprofessional and acted *********, cause he dropped the call in my ears, while he is the one who contacted me on my personal cellphone number. I thus request a formal apology from this guy and the RCS should teach him telephone etiquette especially when they are in violation of the POPU Act
0 replies
11 months ago
DISPUTE OF THE ALLEGED DEBT OWED BY ME TO THE Department of Health
Good day Thank you for your message Your statement has been requested from Department of Health . Kind Regards This is the email I got from them after calling me and harassing me yet when I asked them for accurate and complete documents and the correspondence from the “Department of Health”, which allegedly handed me over to them.
164 replies
11 months ago
Dispute of alleged debt
I write in reference to correspondence received from your office regarding an alleged debt owed to the Department of Health. I would like to formally place this matter in dispute on the following grounds: 1. I have never received any prior notice or communication from the Department of Health regarding any outstanding debt. 2. The claim that I ceased employment with the Department of Health on 19/09/2019 is factually incorrect. I was transferred from the Department of Health to the Department of Defence, effective 01/11/2018, and have remained in uninterrupted public service since then. 3. To date, I have not been provided with any statement, breakdown, or proof of the alleged debt. In terms of my rights under applicable debt collection and consumer protection legislation, I hereby request: • A detailed statement of account or breakdown of the alleged debt; • The original contract or documentation giving rise to the claim; • Evidence of any attempts made to notify me of this debt prior to involving attorneys. Until such information is provided and reviewed, I do not acknowledge any liability for the alleged debt. Furthermore, I reserve the right to escalate this matter to the Public Service Commission, the Public Protector, or any other relevant oversight authority should procedural fairness not be observed. Furthermore, prior to receiving the SMS in my name, I received a message from your office referencing a different individual with a different surname. This raises serious concerns regarding the accuracy of your records and the possible misidentification of debtors. I request a full explanation of how my personal information was linked to this alleged debt and whether due process was followed in verifying my identity. Please also be advised that this may constitute a breach of the Protection of Personal Information Act (POPIA). Dear GALLANT MS Your Department of Health Acc no: 537869 has been handed over to Khumalo Masondo Attorneys. Balance R 385.98 Contact us to make arrangements 0104478122/ doh@kminc.co.za Dear GALLANT MS Payment of R 385.98 towards your Department of Health debt should be made to Acc Name: Khumalo Masondo Inc , Capitec Business, Acc No: 1050952642, Ref: 537869 Contact us 0104478122/ doh@kminc.co.za Dear MOLATJANA DR an immediate of R 5271.4 is required to settle your Department of Health Acc no: 533593 to avoid summons against you. Khumalo Masondo Attorneys 0104478122/ doh@kminc.co.za The information they have is incorrect as per my email to the company, secondly I received sms from the company being addressed as Gallant. Thirdly I have no knowledge of any debt owed by me to the department of health and I have never received any communication from the department of department of health notifying me of any such debt due to them since my transfer in 2018/10/31. I thus request that they should stop contacting me and get their facts right secondly they are in breach of POPIA both the department and their attorneys.
169 replies
15 months ago
Unprofessional and lack of work ethics.
I’m am disgusted by the way I was treated by Sanalisiwe at FNB Century City. The lady in question lacks professionalism and work ethics. I walked in the branch as I had challenges with my Banking App. I wanted to do some transactions of which the App kept giving me an error message. The floor manager told me that I will have to contact the department, is not something that they can assist me with at the branch. He requested to wait my turn. I waited for more than 45min as the other clients were using the telephone. He then took me to one room to make a call in there. He dialled the number and I was told it’s the wrong department, I was given the number to contact. I asked Sanalisiwe to assist with making the call as it required the password. She told me I must dial the number she’ll come to assist with the password. She wasn’t keen to assist me, so she walked away to assist another client. I then asked the floor manager to assist as I was given a number to call, he did assist with no issues. As I was busy on the phone, Sanalisiwe asks one client to get in the room. I humbly asked the client to give me some privacy as personal information is currently being provided to other person on the line who was assisting me. The client walked out. As I was busy with the call, Sanalisiwe instructs the client to walk in and take a seat. I kept my cool, told the person on the line that my privacy is being invaded. I called the floor manager to address this issue as Sanalisiwe was also in the room continuing as if I wasn’t busy in that particular room. I expressed my dissatisfaction to the floor manager and to Sanalisiwe as well that her actions were totally unacceptable and inappropriate as she could see that I was busy on the phone, sharing personal banking details which could have been compromised. She didn’t show any remorse, as she “Sanalisiwe” stayed in the room while I was still on the phone. She intentionally didn’t display her name, as the name tag was worn incorrectly meaning the name part was inside her dress, the back part was showing. Kindly treat everyone with respect, kindness and dignity not only to your friends and family. As I saw how she interacted with one lady even addressing her as friend in Xhosa.
53 replies
16 months ago
Upgrade went wrong
I received a shock to my system when I recently received my Telkom December Invoice, totally unexpected. On the 17/11/2024 I walked in iStore at Tygervalley for an upgrade. Well and good one salesman offered to assist me, he asked the reason for my visit to which I answered that I was there for an upgrade. He asked as to which iPhone would I like to upgrade to and I mentioned iPhone 15 standard Service Provider is Telkom. He asked me the colour and I mentioned it to him. He was joined by a lady salesperson to process my upgrade. The lady checked my profile and mentioned that I was 2weeks ahead of upgrade, I asked her if I should come back end of the month, she rep**** no it’s not necessary. I asked if there was going to be extra charges like prorata, she said no. I asked how much is the cost of the cellphone set, she said it’s R1059, I was surprised cause I saw it was selling for R995 at Telkom I mentioned that to her she said Telkom and iStore have different pricing and taking an iPhone from iStore you have 2years warranty. They processed my upgrade on their Apple laptops and told me that I will be billed R1059 for the cellphone set on the 15/12/2024. To my amazement Telkom sent me an invoice for December charging me the Device obligation/Carryover fee for R1680.00 and Subscription fee of R880. I am honestly not financially prepared for this. I feel aggrieved as a customer that the sales person wasn’t transparent enough regarding the upgrade she was interested in making a sale at the expense of the customer not considering the financial implications this would have on the customer especially since she didn’t even bother to ask which package was I willing to go with, as I was on FlexOn2 I didn’t want to go on a higher/different package cause I don’t need extra data I have a data plan from Telkom and WiFi at home. Customer P/O PT_OA108094 Salesperson C05988 Operator CouAda5988 Branch TV:iStore Tygervalley
0 replies
17 months ago
VVM and Vodacom
After months of receiving harassment calls, rude customer service personnel from these company allegedly accusing me of debt owed by me to Vodacom, I received an email from them without apologising that the case against me has been settled. I believe an apology is warranted in this case as I have been subjected to rude personnel who would even drop the call in the middle of the conversation. Secondly Vodacom should have also contacted me prior handing me over and do their own investigations as to what transpired. I feel aggrieved as a Vodacom customer to be accused of not honouring a debt which was nonexistent, but their own personnel wronged me by not cancelling the contract as per my request.
0 replies
23 months ago
Disappointed Audi Client
I am really disappointed in the service that I received from Audi Century City. I am a layperson wrt vehicles, but I did send an email to them when the problem was persistent only to be told that they can’t do anything as there’s no message showing on the dashboard that was 13/05/2024. As soon as the message popped up on the dashboard I took pictures and sent an email to Audi Century that this is what is showing on the dashboard. The car was booked in again on 20/05/2024, I received a call in the afternoon from the dealership that they were unable to finish fixing the vehicle they still need to attend to it the following day 21/05/2024, take into consideration that I have to take off from work all those days. I was called to say I can come pick up the vehicle. I drove from Century City with no issues past at via the fuel station to fill up, as I was driving off the message popped out again, I thought maybe the computer still needs to reset. The following day I drove to work with no issues, when I had to knock off the car couldn’t engage in any gear. I contacted Audi Century City again to report the problem I am experiencing with the vehicle that was previously attended to, they failed to diagnose the problem and solve it. They organised a Towing company to come tow the vehicle, and someone to drop me off at my house. I requested a courtesy car to be able to travel to work the following day I was told they have no vehicle though they were aware of my complaint, had the vehicle with them for 2days meaning I had to be off work for 3 days. They failed me as their client by failing to resolve the problem, endangering my life and those of the other road users. In a nutshell I can say they don’t uphold their vision, mission and values. I am disappointed, frustrated and lack words to express how I feel at the moment. Today I received a call from the service advisor I could sense some kind of attitude, explaining the problem and that still needs to fill in some paperwork to request a courtesy car for me. The vehicle in question was a demo car purchased at Somerset West Audi, only had it for one year, 6 months, mileage around 47676. I t
0 replies
27 months ago
Year end results
The institution is way too expensive but one really doesn’t see why we are paying so much yet they fail to give the students their progress report on time. How can one really plan if they take such a long period to release results. Will the graduates be eligible for employment?
174 replies
39 months ago
Disappointed and dissatisfied
I’m really disappointed with Chas Everitt Polokwane’s service. I have been doing business with them for renting out my property. The first few years they have been handling it very well and professionally. Now they decided to overlook the contract which was signed between the owner and the tenant for 12 months, they alleged that it’s on a month-to month renewal whereas they sent me documents “mandate for renewal” with specified dates as to when the tenants will vacate the property. When I asked them if the tenants were not in breach of contract they said no. I then sent them the clause on the lease agreement which was signed and agreed upon by the landlord and tenants and the lease agreement is drafted by them Chas Everitt, and is a binding contract.
0 replies
39 months ago
Dissatisfied customer
I’m really disappointed in the service I from Telkom staff. 1. I requested an upgrade for a phone handset as I was due for upgrade, instead of a phone the lady by the name of Kirsten-Jordan Nair decided to do her own thing instead of handset she requested a simcard data only contract for 12months which costs R59.00pm after I clearly stated that I don’t want data as I have a WiFi and router. 2. I have been contacting Telkom since the simcard was delivered at my house from 18/01/2023 to date. I’m not getting any satisfactory response to resolve this matter instead I am sent from pillar to post despite my request for cancellation of the simcard service as I didn’t request it, moreover they can access the telephonic conversation between me and Ms Kirsten-Jordan Nair on the 05/01/2023 for clarity. 3. It might be R59pm but I didn’t budget for it and I don’t need this service. Could someone please help me cancel this service from telkom and stop sending me from pillar to post as this is going to have a negative financial impact on my already bleeding finances. They don’t deserve a star.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (100%)