VK
Vera K
Active since Jul 2011
13
Reviews
0
Industries
Reviews
13 reviews13 months ago
LegalWise deduct from your account twice bad accounting
I signed up with legalwise online paid immediately with my card they denied the payment. I sent proof of the payment then they could not deny that I paid. Now they deducted debited twice from my account R360 on the 31 March & R213 on the 1 April for the same policy. I told them to refund the R360 and cancel the debit order. I received NO reply.
0 replies
14 months ago
Do NOT join this ****!
Please read the reviews on hellopeter on this **** medical aid. I lodged a complaint with the council for medical schemes and they make false allegations and lies. Do NOT join this ****! They lie saying they paid a GP visit but they billed me to pay them back for the GP visit. Waste of money! I left for a better medical aid. I feel sorry for that member who paid them for 50 YEARS! Shame.
0 replies
20 months ago
Exceptional customer service
I was referred to getworth by a customer who bought a car from getworth. He highly recommended getworth. I requested a quote on selling my car I bought new from a dealership and received follow up calls. The service is great and I felt I dealt with honest people. Efficient selling process, immediate payment. Dylon Plaaitjies gave exceptional customer service and support throughout the process, I appreciate that as a female selling a car for the first time. Thanks 🙏🏼
159 replies
23 months ago
Purchased Data but No Data on sim
Rain-one sim card top up could take up to 1 week to redeem. 2 gig was purchased on 3 June 2024 and as at 6 June still not allocated even after the need to follow the following process: 1.Purchase the top -up 2. Call in to rain to check why the data does not reflect on sim 3. Upload proof of payment as the call centre demands. 4. Call again to beg them to allocate the data 5. Keep waiting indefinitely for the data to reflect. 6. Repeat above process continuously until you maybe get your data. Re:#21203809 - Snowflake-Voice 27812626629 Poor customer service! Very dissatisfied client.
106 replies
23 months ago
False allegations against a client who has fully PAID the contractual obligations in advance before final service has been provided.
I expect a statement of account showing a zero balance as I have paid all months of the 12 month contract. I expect debit orders to be stopped on level 7's end as I do not want to waste my time with disputes and complaints to the ombudsman ect. As I explicitly stated numerous times I do not want the router and have absolutely no intention of keeping it. I would have returned it immediately if I did not have to pay for June. I will return the router myself to the level 7 offices and expect an assigned person to receive and sign for it. I want a print out statement of my account showing a zero balance before leaving. The false allegation that I have not returned the router substantiated by the May invoice for the none return of the router which is due for return 7th July 2024 which I clearly in writing confirmed will be returned before the end of the contract date should be credited and invoiced on the 7th July 2024 when the router return is due. In finance both ACS & IFRS 15 emphasizes that revenue cannot be recognized until the occurrence of a critical event occurs being the alleged non return of the router event which date is 7th July 2024. The invoice date should be 7th July 2024 if and when the critical event for which they have already charged may or may not occur. This matter regarding being charged for an alleged act in the future is with my lawyer.
0 replies
28 months ago
PG Vehicle Licencing ****mer
Do not do business with this ****mer he Peter Gilbert took our money and is not contactable. We opened a police case and he is not refunding the money paid a month ago.
0 replies
31 months ago
Unacceptable NO service at M-Sure insurer.
My father & I called and emailed September the 15th 2023 to confirm the end date of the warranty insurance policy held with M-Sure regrettably. I have experienced only unacceptable service at this insurer. I sent a complaint email today 27 Sept 2023 to customer service and know they will not respond or resolve. I hope there's someone in higher rank who can respond.
131 replies
41 months ago
MTN is making it impossible to give notice to CANCEL the END DATED contract
I have been trying to give notice to cancel this contract with end date 26th Dec 2022 since 16th October 2022 telephonically, via email with no reply from the retention/cancellation department. MTN is making it impossible to give notice to CANCEL the contract which has an end date! It seems this is a ploy to continue charging clients and make it impossible to cancel their end dated contracts. Ref 0635139944N1251120 ( I was told by Rily that this is the ref no) I called on the 25th Nov 2022 to give notice to cancel the contract on its end date the 26th Dec 2022. I was told that MTN was not processing ANY CANCELLATIONS and that all customers who called in to cancel contracts would be called back on Monday to process their cancellations by a manager Rily at 11:45 pm to 12 pm call duration 21min 44s. On the 26th Nov 2022 the retentions/cancellation department was closed. On the 28th Nov 2022 I called since 9:12AM to 9:58AM trying to give notice to cancel the contract but was informed that MTN was not processing ANY CANCELLATIONS because their system is under construction and to call back on the 5th Dec 2022. I asked to speak to the manager who told me otherwise on the 25th and he was apparently in a meeting.
0 replies
41 months ago
There is NO customer service at discovery bank!
I have bee with discovery bank since 2020. Thank goodness I haven't needed the help of customer service until the beginning of November this year. I sent two complaints to customer care on the 9th November and again on the 15th November because I had not received any feedback. Until today the 26th November I have received NO reply - Nothing! There is NO customer service at discovery! A refund was processed twice to my credit card and discovery sent my refund back! Historically I received a refund within 3 days from process to the same credit card! I don't know what is going on but this is unacceptable!
792 replies
49 months ago
Contract Cancellation Ref 61163154
Spoke to Mosedi Matshediso at Telkom Accounts department regarding a disputed billing the month after the contract had been cancelled. The data had been deleted from the online platform. She said that the reason the billing the month after the contract had been cancelled is the data was loaded on the sim card on the 1st April thus the billing for the data. (calls are said to be recorded) The cancellation confirmation was emailed to her along with the disputed billing for no data on the sim/service so a bill for nothing. The unacceptable reply from her contradicting what she said: "Please be advised that the sim card its ceased hence you won’t be able to use the sim card as it’s no longer working" I called telkom "help" and spoke to 2 agents who dropped the calls when I asked for the customer service email address to escalate the dispute. We will be taking this complaint further! DO NOT TAKE OUT CONTRACTS WITH TELKOM!
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
11 (84.61538461538461%)