JB
Jessica B
Active since Jun 2023
14
Reviews
0
Industries
Reviews
14 reviews11 months ago
Tracking is Broken, Support is Worse
Extremely disappointed with Mr Price's online service. The customer service is terrible, and the tracking system is completely useless. I’ve had two orders now where the LMS tracking didn’t update at all. One order was already ready for pickup, but the tracking still said it was with the courier. Same issue with my second order—no updates, no way to track anything properly. On top of that, their website chat support is a joke. I waited over an hour after being told to hold because they were busy, only for the chat to be closed with a message saying I didn’t respond—when in fact, they never rep**** in the first place! Honestly, I’m done ordering online from Mr Price. The whole experience has been frustrating and unprofessional.
290 replies
15 months ago
Fast Delivery but Unreasonable Fees
ChatGPT You said: Re write "Delivery was very fast! And happy with my bedroom pedestals. Just wish the back was the same as the rest its just cardboard but its okay i mean for the price its not bad. But delivery is insane ! I cant believe i had to pay R400 for delivery and it came from the shop thats an hour+- away. Very unhappy with delivery fees. Its too expensive, i bought the cheapest bed pedestals there are because i was trying to save which was R350 for one. I think the calculations for delivery are wayyy off and don't calculate correctly because i have bought bigger furniture than 2 pedestals with alot less delivery amount and the other shops are further away. " ChatGPT said: ChatGPT The delivery was very fast, and I'm happy with my bedroom pedestals overall. However, I do wish the back panel was made of the same material as the rest of the unit, instead of just cardboard. For the price, though, it's not a bad deal. That said, I'm very unhappy with the delivery fees. I had to pay R400 for delivery, even though the store is only about an hour away. It feels excessive, especially since I chose the cheapest pedestals available, which were R350 each, to save money. The delivery cost seems disproportionate—I’ve purchased larger furniture from stores located ****her away for much lower delivery fees. I think the delivery fee calculations need to be reviewed, as they don’t seem fair or accurate.
0 replies
15 months ago
Okay for the price but Delivery fee is too expensive for a very short distance
Delivery was very fast! And happy with my bedroom pedestals. Just wish the back was the same as the rest its just cardboard but its okay i mean for the price its not bad. But delivery is insane ! I cant believe i had to pay R400 for delivery and it came from the shop thats an hour+- away. Very unhappy with delivery fees. Its too expensive, i bought the cheapest bed pedestals there are because i was trying to save which was R350 for one. I think the calculations for delivery are wayyy off and don't calculate correctly because i have bought bigger furniture than 2 pedestals with alot less delivery amount and the other shops are further away.
0 replies
17 months ago
Worst bed ever!
We purchased a king size xl bed. It comes with 2 small bases with 4 legs each. First Month the one bed frame broke and they then swapped it with something they called the new model with 6 legs. Now about 2 years later one of the bases middle legs broke so i decided to look whats up soo oppend it up the whole leg connecter is attached to a very thin piece of wood and the wood broke in half making the leg connecter loose..Fistly i can clearly see that they use off cuts of wood. And cardboard for the top?? I really want to go do research on this becausr it doesnt mske sense. WORST CHOICE I MADE. i should of gotten a other bed at another bed place. A bed should last about 7 years minimum. Its been 2 soo no. Never buying from Sleep Monk again
116 replies
20 months ago
Utility harnass
I'm puzzled by my experience with these utility harnesses. I bought a medium for my dachshund, and it was perfect! It fits snugly and stays in place. Encouraged by this success, I purchased a large for my Afrikanis, but the results were disappointing. The medium was too small around her body, though the neck fit well. So, I opted for the large size, thinking the dimensions would be ideal. Unfortunately, it's far too loose around her neck, and the body fasteners inexplicably loosen during use, rendering it impractical. I discovered this flaw while in our yard when my Afrikanis effortlessly stood on her hind legs and backed out of the harness. It's alarming to think what could have happened if we were out in public. As she's still a puppy and not fully trained, this potential safety risk is unacceptable. I'm definitely going to purchase another brand
0 replies
21 months ago
Worst internet ever
Worst internet ever! Cant google anything. Its soo unstable. Did 4 speedtest after one another. 1 ste one said i dont have a internet connection to even do a test, 2nd one showed i have 0 upload speed and 4 download, just after that one i had 30 download and 1 upload.... I dont have words for this.
0 replies
22 months ago
Can't deliver
I cant even order uber eats at my address. When i asked them about it they dint even know what i was talking about and gave me answer to a question that i didnt ask they thought im a driver even though i went through the support and chose the correct question categories. I askwd again and they just copy and paste the same answer which has norhing to do with my question. I just want to order from uber eats? I can from mr d but its not the same. I just want to be added to the delivery. I dont have a license and cant go anywhere soo online shopping is my default. But cant even do that!
0 replies
22 months ago
Mr D menu incorrect and no one fixes it
Actually wanted to review Mr d but couldn't. I could always order a double quarter pounder with cheese on mr d extra patty was always R25 Now I cant add a extra patty anymore?? I have talked to customer service more than 5 times. And they dont reply. Now it not worth it to order anymore.
0 replies
23 months ago
Collection longer than they said
Ordered pillows 8 days ago for collect, the items havent even left the warehouse in Johannesburg, and I am in Cape Town. The website says 4-7 days and todays a saterday, and we all know no one ships stuff over the weekend. I tried talking to customer care all they said is that they wil escalate to the delivery company. Which is always a lie they never do that. Very disappointed.
53 replies
25 months ago
Delivery
I always have a problem with courier guy, since moving to Worcester... I was suppose to get my package the day of the sms which was 19 March. Its now the 20th at 19:39 and still didnt get it. Both times it said its out for delivery... And got nothing. Even the customer service said it will be delivered today. Worst service.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (7.142857142857143%)
2 Star
2 (14.285714285714286%)
1 Star
11 (78.57142857142857%)