NN
Neville N
Active since Aug 2010
34
Reviews
0
Industries
Reviews
34 reviews30 months ago
Defy - worse brand
We bought a Defy double door fridge about a year and half ago from Hirsch in Umhlanga together with a Defy washing machine. From the incept, the deal was a disastrous matter, we were affected by the floods so we needed the items and we were **** to by the sale lady and the matter was escalated as the items could not be delivered as promised. Anyway, we were not told the fridge/freezer was an entry level item and we purchased it out of desperation needing the items as we were affected by the floods. Anyway the fridge was an issue, not sure if they gave us a demo off the floor item but it started with the fridge door not being able to close, technician came sorted, then the motor started to make a big noise and technician came and checked it. Then the dispenser leaks, then again the door is not closing. The freezer compartment holder/runner broke. Anyway, it was the worst purchase and we even offered to buy something better but had we known earlier we would have spent extra money and bought a better quality of the item - the sales person just wanted the sale and never told us it was an entry level item which such a high level of noise. I was told to speak to the service manager but this was the worse purchase ever and I will not buy Defy again, even though this is a so called reputable brand. I delt with Fay from Hirsch who is Margret PA and still we were disappointed with the matter and that we were lured to purchase the items and the disappointment is what we are now sitting with. I know its over a year but if I had the option, I would have purchased Samsung, its just at that stage we were desperate and needed a fridge.
916 replies
37 months ago
No Response!!!
I have been emailing the Wildcoast Sun for a week now, no one bothers to respond from the establishment, this is very poor service for a Sun International resort. Booking details CMEEIHU I have not even come to the resort and the poor response s just terrible, emails are not responded to and this is just terrible that your establishment doesnt care to respond. I am arriving with my wife and 2 kids, its our 20th wedding anniversary and we are chosing to spend at Wild Coast - can a family room be made available and not at the end of the resort but closer units please? Also, what is the possibility to have an early check-in on the 10th April, we are paying for this night but can't use the facilities as your check-in is 3pm, which I understand but to spend that kind of money for a night not to be able to use the facilities - please can you review to allow an early check-in? Also on the 12th April when we check-out, is there a possibility to have a later check out? Please see what you can do to assist us Neville
0 replies
37 months ago
Poor service, no response
I am trying to sort some matters with my homeloan, even went into a branch and it seems like this is an impossible siuation and Standard Bank Homeloans doesn't even respond to my emails - very bad service. 1) I want to update my statement delivery method to my email and not my home address in Johannesburg. 2) I need the latest bond statement 3) I need to have the interest rate reviewed This is proving to be such an impossible task - can someone from Standard Bank Homeloans call me please. Neville Naidoo 0736009961 nneville30@gmail.com
477 replies
76 months ago
Incorrectly charged and i am responsible to check as per Toys R Us customer services!!!
I purchased some dolls in December for my girls and noted after paying the pricing of the dolls was incorrect to what was advertised on the floor I raised the issue and was asked for the receipt etc and sent, I am told that I am liable to check and make sure I am charged correctly - really, Toys R Us??? The mere fact is that someone did not do their job a placed those dolls on the incorrect section or did not advertise the correct price, why must I check this as a customer coming to your store to spend my money??? Pathetic, I will never ever buy at Toys R Us again, ever Priya who was dealing with the matter cannot even give me the store manger email, wow, such excellent service Toys R Us
0 replies
77 months ago
Pathetic service from management and poor poor food
The most horrible service ever I have received. It was my birthday and we are from Jhb on holiday in Cpt, we order the full deck platter, literally within minutes the food was given to us, even before we got the complimentary bread! We eat at other OB, that platter takes between 25 to 30 mins to prepare, so, this platter was just sitting there!!! The food was cold, it was not nice, we had to send it back, they said they reheated, was still cold. This was just horrible, can you imagine eating COLD PRAWNS??? And then, its your birthday, we chose OB, there was an OB in Blougberg where we stayed, there were other places and V&A, we chose OB and to receive this kind of service was just pathetic. We asked for the manager, the gentleman at the kitchen was standing there, and he never came to us yet he knew our issue. The waitress did not know what to do, she kept apologizing and she went back the 2nd time to this manager (sadly, he should not be a manager within your Brand as he really does not care about food preparations, about customers or providing excellent customer service) He just didn't care, he even walked past us and did not care to come talk to us about the issue - is this the level of service? Leave alone the poor food??? Is this the kind of managers you have at OB V&A? Is this is what OB brand stands for? I mean, common courtesy would prevail and the manager could have apologized to us and it was my birthday and this pathetic service. Sad, in this day and age you still treated like this and treated differently!!!
0 replies
78 months ago
Booking note made by Rockshawn Alima
I enquired at Quaterdeck in October as I am travelling to Cape Town for my birthday. Rockshawn Alima was assisting me and on 2 October I was told to provide my cell phone and it will be booked as the spaces are filling up. I responded on the 2nd October and even asked if there was no discount as its my birthday. Anyway, today Rockshawn Alima tells me that they are fully booked - is this the kind of service from Sun International? I mean, I enquired a while ago and have travel plans and arriving in Cape Town on the 30th November, now I am told its fully booked. This is really poor service, I would like a manger or area manager to contact me about this, this is terrible and I am appalled
0 replies
78 months ago
SCAM
TO EVERYONE OUT THERE Donot be fooled with Steven and SHD, they are a bunch of liars and thieves - the are SCAMSTERS, be careful. I fell for their scam out of pure desperation and Mr Steven Hofmeister ( Director/CEO ) is a thief and a rouge, he has stole my hard earned money from August and has likely disappeared. I opened a case with SAPS and the NCR PEOPLE BE AWARE OF THIS COMPANY - STEVEN IS A THIEF AND SCAMSTER
0 replies
78 months ago
Spray jams
I have had like 3 or 4 issues with the new Old Spice cans, the spray gets jammed and cannot use it. It has happened a few times already and happened again after I bought about 5 cans on special (I am an Old Spice person) and this is terrible and disappointing
0 replies
78 months ago
Error on Website 99% of the time
I am a frequent traveller and recently I had terrible experiences using your website with SID payment option, everytime, I get an error and I raised it with Kulula and they say the SID option is fine, how can it just be me as a user but other times I am able to book? This is disappointing
0 replies
104 months ago
Airtime & Data Swipped (AGAIN)!!!
I have a 2GB package for normal and 2GB night surfer. This morning around 5am, ran some updates on my phone and stopped the updates around 5.50am, before the night surfer cut off time of 6am. Only to get a SMS from MTN that I am depleting data at out of bundle rates and then all my data & airtime was swipped - how is this possible? This is not the first incident and the last incident, MTN did not bother to get in contact with me or even email me - and now this happens again, really MTN????
122 replies
Review Distribution
5 Star
1 (2.9411764705882355%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (38.23529411764706%)
1 Star
20 (58.8235294117647%)