SS
Subhaan S
Active since Dec 2010
43
Reviews
0
Industries
Reviews
43 reviews24 months ago
Starbucks Flaming Centre
KayDee, the young man at the Starbucks in Flamingo Shopping Centre, should be commended for his friendliness and epic coffee making skills. King KayDee :)
0 replies
24 months ago
Checkers Pancake
The woman at the entrance, Jacqueline, makes the best pancakes of any Checkers branch. And she is very friendly and always happy to have a chat. A great asset to have for Checkers.
0 replies
25 months ago
UPS is a Joke
I ordered an item from Amazon Germany and paid for Priority Shipping, which arrived in South Africa and was due to be delivered to me on Monday (25 March). On Monday I get a message from Amazon that the delivery was 'attempted' and is now 'on hold, pending additional information'. I was at home on Monday, no attempt was made to deliver. Today (Tuesday 26 March) I get the exact same message, without anyone attempting to deliver the package. I called the UPS number, and was told that the address is not updated. Firstly, I have ordered from them before, and my address has not changed. Secondly, if that was the case, and an actual attempt was made to deliver, can you not call me to ask what the address is? I paid for Priority Shipping, this is a total farce, and completely disrespectful to the customer. I am not sure when this will now be delivered as they simply state 'Delivery Attempted'.
168 replies
34 months ago
Makro Online
Ordering from Makro online is punishing. My single order was split into 3 separate deliveries, and one of those deliveries is nowhere to be found. I have emailed Customer Care, and have had no feedback. The customer should not be accountable for following up communications, that is the job of the business. Very frustrating.
53 replies
36 months ago
Fnb prepared to lose clients?
I had a *****ulent purchase on my credit card, which I cancelled. I requested a new card be sent (on Monday 8th May). Fnb uses CCD Couriers who are entirely ***********, I cannot believe how terrible this company is at communication. I was supposed to receive my card on the 11th May, after being notified at 16:23 that they were 8 minutes away, luckily I was at home. I then received a phone call asking about the street number, at 16:29. At 18:08 I received an SMS stating CCD were not able to deliver based on my unavailability, I was available, at home, how is this my fault? Today (the 12th May) I get an SMS stating it will be delivered on the 15th of May, I need the card urgently.
106 replies
36 months ago
CCD Couriers Lack of process
I cannot believe how terrible this company is at communication. I was supposed to receive my card today (11th May), after being notified at 16:23 that they were 8 minutes away, luckily I was at home. I then received a phone call asking about the street number, at 16:29. At 18:08 I received an SMS stating CCD were not able to deliver based on my unavailability, I was available, at home, how is this my fault? I need the card urgently, when will this be delivered?
106 replies
36 months ago
Simply Asia Eastgate Mall
Simply Asia in Eastgate Mall is the best Simply Asia I have been to, thanks to the friendly team, and the best tasting food!
53 replies
36 months ago
Dischem GreenValley Efficiency
A special thank you to the helpful team at GreenValley Dischem (especially Zinhle). The team are always very efficient when it comes to online orders, and usually have the order ready in a matter of hours.
0 replies
36 months ago
Mr Price - too big to fail?
On the 15th of April I purchased items via the Website, and selected to collect my items in store at the Greenstone Mall branch. After a few days (more than 5 days later) I made contact as to why there was a delay, I was notified that the package was delivered to the store, but it was at the Mall of Africa branch. Having sent a request to deliver it to Greenstone, I received no further clarification, so I had to follow up (yet again). Today is the 23rd, and after following up, I get an email stating that the item is at Greenstone. Why do I have to keep having to follow up, cant the customer be notified independently?
106 replies
40 months ago
Over a month since order was placed..
I placed an order for an in-store pickup on Black Friday, a month later I have nothing, no feedback, no responses to emails. If you are trying to build an online shopping customer base, this is not the way to do it. My order number is 12753
0 replies
Review Distribution
5 Star
25 (58.13953488372093%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (11.627906976744185%)
1 Star
13 (30.232558139534884%)