JD
Jacques L
Active since Sep 2024
16
Reviews
0
Industries
Reviews
16 reviews1 month ago
Terrible customer service
⚠️ Public Complaint – Booking.com Failing Their Customers I want to raise a serious concern about how Booking.com handles customer complaints, because my recent experience has been extremely disappointing. I booked accommodation through Booking.com expecting that if anything went wrong, the platform would support its customers. Unfortunately, that has not been the case. During my stay, several major issues occurred, including services that were advertised and paid for but never provided. Because of this, I was forced to spend over R500 out of my own pocket on food. I reported the issue to Booking.com expecting them to properly investigate and assist. Instead, the response I received was an offer of only R129 credit for the entire booking, which does not even cover the cost of breakfast for one person. I clearly explained why this was unacceptable and requested that the case be reviewed properly. Since then, Booking.com has stopped responding entirely. This is extremely concerning. When customers book through a large platform like Booking.com, there is an expectation that they will stand behind their listings and protect customers when things go wrong. In this case, it feels like the responsibility has simply been ignored. Offering minimal compensation and then not responding to further communication is not how customer service should work. I hope Booking.com reviews how they handle complaints because situations like this damage trust in the platform. Customers deserve fair treatment and proper support when a booking does not meet what was promised.
0 replies
10 months ago
Worst customer service ever
Terrible customer service Very rude employees Big ****mer Want you to pay extra to pass the test Will definitely take this matter further Consumer do not trust this company
0 replies
13 months ago
Terrible service
Terrible service doesn't want to assist customers
0 replies
13 months ago
Thank you
Thank you What a good hospital Medi clinic limpopo A very big thank you for everything Especially the wound department Was treated like a king
0 replies
14 months ago
Horrible company
Disappointing Experience with Naked Insurance I've always trusted Naked Insurance, but unfortunately, my recent experience with them has left a sour taste. After being involved in a hit-and-run accident, our vehicle was taken in for repairs. However, when we collected it, we noticed a strange sound. Upon further inspection, it was discovered that the radiator had not been properly attached after the repairs. Naked Insurance was informed, and they resubmitted a claim. Unfortunately, they attempted to claim unnecessary items, which seemed like a deliberate attempt to decline the claim. This is unacceptable, especially considering they made the mistake in the first place. I'm extremely disappointed in the way Naked Insurance handled our claim. As a consumer, it's essential to be cautious when dealing with insurance companies. I would advise others to be wary of Naked Insurance's practices and to carefully review their policies and claims processes. Rating: 1/5 stars Would I recommend Naked Insurance? Unfortunately, no.
53 replies
15 months ago
Horrible company
worst service ever received called for a tow truck was informed i am not cover for towing in a wet area paying R3k per month for this useless service sharon you are a horrible representative
0 replies
16 months ago
Terrible business partners
Disappointing Experience with Naked Insurance and hollard insurance I've always trusted Naked Insurance, but unfortunately, my recent experience with them has left a sour taste. After being involved in a hit-and-run accident, our vehicle was taken in for repairs. However, when we collected it, we noticed a strange sound. Upon further inspection, it was discovered that the radiator had not been properly attached after the repairs. Naked Insurance was informed, and they resubmitted a claim. Unfortunately, they attempted to claim unnecessary items, which seemed like a deliberate attempt to decline the claim. This is unacceptable, especially considering they made the mistake in the first place. I'm extremely disappointed in the way Naked Insurance handled our claim. As a consumer, it's essential to be cautious when dealing with insurance companies. I would advise others to be wary of Naked Insurance's practices and to carefully review their policies and claims processes. Rating: 1/5 stars Would I recommend Naked or Hollard Insurance? Unfortunately, no.
112 replies
16 months ago
Terrible experience
Disappointing Experience with Naked Insurance I've always trusted Naked Insurance, but unfortunately, my recent experience with them has left a sour taste. After being involved in a hit-and-run accident, our vehicle was taken in for repairs. However, when we collected it, we noticed a strange sound. Upon further inspection, it was discovered that the radiator had not been properly attached after the repairs. Naked Insurance was informed, and they resubmitted a claim. Unfortunately, they attempted to claim unnecessary items, which seemed like a deliberate attempt to decline the claim. This is unacceptable, especially considering they made the mistake in the first place. I'm extremely disappointed in the way Naked Insurance handled our claim. As a consumer, it's essential to be cautious when dealing with insurance companies. I would advise others to be wary of Naked Insurance's practices and to carefully review their policies and claims processes. Rating: 1/5 stars Would I recommend Naked Insurance? Unfortunately, no.
0 replies
18 months ago
Worst car ever
Do not buy a mahindra its brand new and has broken down 18 times
0 replies
18 months ago
Worst service ever
Do not buy a mew vehicle from this company it will be with them more than with you Brand new car has been to mahindra 18 times in one year
0 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (87.5%)