HS
Harry S
Active since Mar 2011
27
Reviews
0
Industries
Reviews
27 reviews3 months ago
Pathetic service Byls Bridge Burger King
If I could give a negative review I would. The Burger King at Byls bridge in Pretoria gives the most patheitic service I have experienced in many many years. Today I waited in the drive through for 30 minutes I actually called them from the drive through to find out what was actually wrong. I was given a non-descriptive excuse and an apology. When I got to the window to pay tgey did not have my order. I asked the lady.to look on her system and I was told she does not know because she has a lot of orders. I left and went to Buy sushy as I always get good service. I did try to call afterward but all my calls was ignored. Please don't you want to close this branch? Its better than messing your clients like this.
53 replies
11 months ago
KFC Dunkeld Poor Service
Today I went to KFC in Dunkeld. when I arrived I was one of two clients. I went to the self help machine and started to browse through the menu as I was there to place a large order. As I was busy a other client arrived and went to place his order at the counter. I heard the KFC staff calling, 'hello, Hello, Hello for 8 times'. Eventually I turned around just to realize it's me she is calling. She wanted to tell me they had no lettuce. After I could not find the one item on the menu I went to the counter to place my order there. I told her I can't find the one item so I want to place my order with her. As I was standing at the counter looking at my phone I again heard someone calling 'Hello, Hello, Hello, Hello for 4 times. I turned around to see her looking at me and she said 'let me show you where it is on the menu'. I told her its fine and I left. Is it so much to ask to be treated with dignity and respect? You call your family and friends Hello when you meet up with them to visit. Kindy train your staff how to deal / treat your clients.
0 replies
13 months ago
Very Poor Assistance. ITS Like Pulling Teeth
I app**** online to create a new account. I sent all relevant documents for Fica and completed a form with personal detail. I had to get special assistance to get the app to work because it did not want to work. But the account is frozen because they see two profiles. Even though they can see only one profile has an account linked to it they cant merge the two profiles if I dont go into a branch. Funny how they can create and assist with everything to set up the account by asking security questions but they cant merge two profiles by doing the same. They are even willing to close an account for me over the phone but they cant merge profiles... fortunately I have been with my current bank since 2003. Thanks, FNB for reminding me where my loyalty should lie.
1 reply
18 months ago
Very bad service from MTN
My friend Mr V Tonder recently did a migration on his account as it was time to upgrade and he did not want to upgrade but wanted a cheaper package. During the Migration MTN removed him from debit order and put him on cash payment. He called them and requested to be put back on debit order. He has not missed a payment as the debit orders always went through and the two payments he needed to make via cash he did. How ever MTN keeps saying that He owes them more than R 1000,00 that is in arrears. After numerous calls no one at the customer service can tell him why the system says he is behind because according to them he is up to date with all payments. The 135 centre can't say whats wrong and they put him through to legal and legal does not answer the call.
0 replies
20 months ago
The ladt that assited me really assisted in any way she couod
The ladt that assited me really assisted in any way she couod. Appying relevant discounts, etc, calling.me numerous times till I was satisfied I was getting the best deal for myself
53 replies
44 months ago
Legit Auto. LIARS who will not assit once tthey have your cash
I bought a radiator from Legit in Buitenkant street in Pretoria. I returned it 8 months after purchase as it was leaking. They sent the radiator back to the supplier Krisp vehicle cooling. After two weeks they asked I must pick it up as there is nothing wrong with it. I collected it and was told to test it as the supplier says there is nothing wrong. I have noticed when I got home that where the radiator was leaking there is black silicone stuffed in there and so.e silicone was pressing out of the side. This was not like this as the radiator I originally bought was new and did not have this happening? Why am I being lied to and treated badly as a client? Why am I being treated like a fool? I would suggest that no one ever buys from you again. They can rather go to Goldwagen or a other competitor. I honestly feel like mymoney was taken and you don not intend to help a client on e you have his money
0 replies
47 months ago
No resolution after 5 days
On Tuesday evening I used yello bucks to purchase a data bundle. I found out on Wednesday morning that it was not working. I called the call centre for assistance and it was ascertained that although I had chosen the correct bundle the mtn system allocated a social bundle instead. I proceeded to use yellow bucks a second time in 24 hours to purchase another bundle and again the bundle did not work.I again called the call centre and reported it. I got a reference number from them. On Thursday I called and was told the issue has not been resolved yet. I asked the lady to escalate the query for me. On Friday I called and was told again the query was not resolved yet. When I called on Saturday afternoon. I was told by Karabo that the issue is still not resolved and when I asked her how long I need to wait I was told up to 72 WORKING hours. Of all the ****! Firstly I have already waited 48 WORKING hours which means nothing as the technical teams do work on weekends as well. So, in actual fact I have been waiting to have this issue resolved for 5 days now and still nothing has been done. And how do I know this will not happen again in future?
0 replies
56 months ago
Makro **** systems and slow staff.
Very bad service. Today is the 4th time that I get to the till just to be told to go see the reception. at reception they say I never gave my Id or address when I registered the card. this is a downright lie as I had to do this three times in the past with the same ****py excuse. Eventually after standing like an idiot at the till point for 10 minutes while they try to resolve their issue I get told that they now need to issue me with a new card. I told them to leave it as I will go to Pick 'n Pay and the reception lady actually said and I quote 'OK', unquote. I went and spent my money at Spar and I was very happy. Makro management...if you are reading this and actually really give a s$^%%#t. You need to make a plan regarding your **** systems and customer service. If this is the nonsense that I need to go through every time when I make a purchase the least you can do is offer me a cup of coffee and a ****in while I wait for your staff to navigate past the ****ty system that you run. Oh wait....I will be using Checkers, Pick 'n Pay and Spar from now on...Yes you are right, you do have competitors out there that does give better service even if you do believe you are all that and have the right to hold your customers to rand some over a card. PS: this is not the first time I complain about Centurion Makro.
106 replies
62 months ago
Cartridge Depot holding clients to ransom
Cartridge depot does not refund your money when you take anything back. They request for you to write down your id number, bank account number, branch code, account type on a form which you leave in store and they deposit the money into your account two or three days later. Has these guys heard of fraud at all. This is not right. You holding your customers to ransom because why? You have trust issues with your staff? Rest assured, I won't be giving you business anymore.
53 replies
80 months ago
Click need to train their staff / Wake up
Yesterday I went to clicks to clicks at Littleton in Centurion. When I got to the till points I could not pay as I was told that Clicks does not support the SAMSUNG PAY app on my android phone as method of payment. I had spoken to a few people there but everyone kept looking at me as if I was from another planet when I was explaining how the app works. Eventually I took the medication back to the dispensary and there I was again told they do not support the SAMSUNG PAY app. When I was in my car I called the Clicks customer care line and was assisted by Khanye (I believe) that also told me that Clicks does not support the app at all. when I told him I would like the option to choose how I was going to pay he told me it is the company's prerogative to decide what forms of payment they want to allow. When I wanted to lay a formal complaint I was told there is not really a complaint to take from me. Today my spouse went to the same clicks store and used SAMSUNG PAY to pay for his medication. I went to the Clicks store in Hyde Park today and also paid for my medication there by using my SAMSUNG PAY app on my handset. PLEASE PLEASE PLEASE, train your staff. it is appalling that a company like Clicks do not train their staff correctly regarding payment options and how to use them. this is 2019 people please. Get with the times.
0 replies
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5 Star
3 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
21 (77.77777777777777%)