DN
Daniel N
Active since Jul 2011
21
Reviews
0
Industries
Reviews
21 reviews5 months ago
This was very fast and efficient
This was very fast and efficient. Wow! I needed help, you where open 24/7, and i thought ill try. Amazing!! It wouldve been 5 stars if service was in Afrikaans. 4 stars is TOP tier. Its only the language. But I am keeping your cover from here on. It will take more than just 1 or 2 bad experiences to make me worry. I trust you guys so so much more now.
53 replies
47 months ago
Lets play a game
Account closed. Monies paid years back yet you still try collect. Then I get my attorney to finish it. You admit to your mistake. A year later another debt collector. Things have now changed. Your company has no name but you have power. I will show you. We will play. I will win. I will make sure, that WE, the public, win. Brace yourself. The game has begun.
0 replies
47 months ago
Lets play a game
When you get accounts from company's, make sure you know your facts. False confidence & harassment tactics is what I specialize in. Ill play with you. This will be fun. And I always win.
0 replies
114 months ago
African bank is not a bank
<p>Because if they where a bank they would know that they cannot notify a client that they will be deducting credit card money on the 14th of December instead of the agreed & signed date.</p> <p>This is year number 3 that you will be duducting earlier. Well done on letting me know Beforehand this year.</p> <p>Last year I was the agressive client instore. I will be naive to think I was the only one. </p> <p> </p> <p>African bank is really after year number 3 not worth it anymore. This is money. A simple calculation. Not science.</p>
56 replies
115 months ago
Lettuce service you
<p>Service with a smile. </p> <p> </p> <p>Eben (Manager) & Kyle (Waiter), well done on an awesome restaurant. Good food, amazing service. You will see us again! Thank you!</p>
0 replies
116 months ago
I just WANTED your priceplans, not your 38Minute hold times
<p>I want to join you. So I go to your website to get priceplan information but none available.</p> <p>I phone your callcentre and placed on hold for 38 minutes. Multiple times I phone and speak to various people.</p> <p>No one can help me...."Sorry, contract department", "Sorry, sales department", "Sorry, callcentre closed".... what?</p> <p> </p> <p>No wonder you have those fines. No wonder you are NOT the leading network even tho you own a "better" infrastructure. </p> <p> </p> <p>Telkom Mobile: Everything works so you need no help. (They roam off your towers, hope they take it over).</p> <p>Vodacom: Pay through your neck but you get service at very least and their stores help you quite quickly.</p> <p>MTN: Their stores are always too full with people cuz their callcentre service sucks and their floor staff are overstressed and incompetent making for even worse conditions.</p> <p> </p> <p>Vodacom's stores have quick movement and alot of feet.</p> <p>Telkom stores have lines, but they move.</p> <p>Your stores are always full....sales & happy customers? Go ask for yourself.</p> <p> </p> <p>Its amazing how you still survive if this is what you offer your clients.</p> <p> </p>
53 replies
116 months ago
ID Recognizing telephone systems not working
<p>Please fix your telephone systems. I pay in call time & money to key in my ID.</p> <p>Then I pay again on the same call to give it over the phone again (If im in public or not).</p> <p>Either fix your telephone systems, or take it outta there and let me only pay for the amount of time to tell it to the agent.</p>
211 replies
117 months ago
Filthy marketing campaign. Tried to mislead me with new data package.
<p>I pay my mom's cellphone contract. Any changes, she first communicates with me.</p> <p> </p> <p>Vodacom calls her & informs her she is using alot of data (which is correct). She agrees.</p> <p>Vodacom tells her that they can reduce her data costs. She likes & asks more info.</p> <p>They will place her (See how they chose their words) on a cheaper data package where she gets more data yet pays less, which will then reduce her costs. She asks the kind lady to phone me as I pay her contract.</p> <p> </p> <p>The kind lady phones me & informs me of how she can assist us since we are overspending on our bill.</p> <p>I like & ask more info. She makes reference to our account & the use thereof (Which is correct information aswell, thus she must be from Vodacom). As I agree & am willing to for this change in data package, she informs me that she will also supply us with a tablet (iPad like device). This is the stage where things sound too good to be true. </p> <p>I ask her If we will be opening up a new contract to get all these benifits.</p> <p>She replies "No, this is an additional service to our contract".</p> <p>I ask her again, If this is a new 24 month contract that we will be signing.</p> <p>She replies that it is an "Add on service".</p> <p>I (not so kindly) inform her that I feel she has misled my mom & myself into signing a 24 month contract which she sold as an "advisory package change". She immediately steps back & says: "Oh so you are not interested. Ok thank you so much & have a great day". And hangs up.</p> <p> </p> <p>Someone else that has not got experience would have been taken advantage of. Someone who might not be able to afford one, but hey, your call is recorded & the client did in fact agree. And its much better just paying the R100 as well as their current contract in a month than going to court. Plus, legal costs is not something everyone has. So Vodacom will win.</p> <p> </p> <p>Dear Vodacom, I am now Telkom Mobile. Their service level sucks, but never have they lied to me or my friends who have been with them for some time.</p>
158 replies
118 months ago
Marketing opt out not adhered to
<p>Still Hollard sends me sms and call marketing. You can ask every single time to be taken out of their lists. They will keep calling you and sending you marketing material. </p> <p> </p> <p>Because of this Hollard will never see my business. If www.Hippo.co.za gives me a quote R300 less than other companies I will prefer the one more expensive than Hollard because I know for a fact that Hollard does not care about what they do/send out.</p> <p> </p> <p>I hope in the future I will not receive more marketing, turning to attorney's for such a simple request seems absurd.</p>
53 replies
118 months ago
Always more @ Tyresandmore
<p>I came to you for an expensive alarm system. I had problems. You sorted me out, twice, even tho the problem was not yours.</p> <p> </p> <p>My car had a dashboard problem, I just tried to see if you would be able to help (A shot in the dark).</p> <p>Once again you where able to help. Guess Ive decided to stay with you from here on. Cheers to our new relationship. You can expect more business as I have already posted your website and number on my Facebook.</p> <p>Address: 251 Durban Rd, Bo Oakdale, Bellville, Cape Town, 7530.</p> <p>Tel: ********** .</p> <p>Thank you for your special attention to detail Warren.</p>
0 replies
Review Distribution
5 Star
3 (14.285714285714286%)
4 Star
1 (4.761904761904762%)
3 Star
1 (4.761904761904762%)
2 Star
6 (28.571428571428573%)
1 Star
10 (47.61904761904762%)