Active since Sep 2011
I bought a second hand car with a Tracker device. It's causing issues with my electrical components and it needs to go. I was told by fitment centre (3rd party) to ask head office to contact the previous owner to double check if it's still in the vehicle. Head office refuses and advised me to as the fitment centre to sort it out. What a waste of valuable time. Once it's removed, I'll gladly support NetStar or Cartrack.
RSA067818 Stay clear of this company. I opened an account and cancelled immediately afterwards. They refunded me the R378, but now they keep sending statements with an outstanding amount of R378!! Run!! Go to MTN LTE.
Whatever you do, stay clear of this ISP. I joined them beginning Dec 2024 and there were a lot of issues with random times then they said "It's not our fault" but then a few hours later I received new PPPoE login details—unreliable and unstable internet. I spent +/- R300 extra per month on top of this. I've been struggling with dead internet since last week, I kept on asking them to investigate and once again "the fault is not with us". I then asked OpenServe to investigate and they said my line was super fast without issues and a clear reading of -17dB. Quirknet never sent someone out nor were tests done as I have not received any feedback. This affected my SME a lot! I dealt with Axxess and Afrihost in the past. They are a bit more expensive but their service was 10 out of 10. I ordered an MTN LTE Router and couldn't be happier. No more downtime.
What a frustrating Network! I have an eSim in my Samsung Galaxy S23 Ultra and I stay in Pretoria East. I cannot answer 50% of calls. My rings and I can see the call and option to answer but nothing happens. I have lost so much business (self-employed) due to this. My holiday in Cape Town was a nightmare due to a dead signal in 3 x prime locations in Cape Town's CBD. I cannot wait to port my number back to Cell C. Believe it or not, they are 150% better than Melon. Cell C also offers Wi-Fi calling and Melon does not.
The reason I moved from Cell C to Melon Mobile: Dear Cell C customer. This is a final reminder that your blacklisted device will be disconnected on 8 May 2024. We strongly urge you to use a different device to stay connected. For more information please contact customer care by dialing 135. Cell C. I kept on getting "Blacklisted SMS's" and after numerous calls and visits to Cell C no one was able to assist. Cell C is going bankrupt and they are chasing their current customers away.
My internet went down. I tried to call numerous times and ended up holding on for 20 minutes. No queuing system was in place, and no email nor SMS was sent that Openserve was down. They have all this on file once you need assistance. They even turned off the online chat feature. After an hour I got hold a cancellation lady. She was adamant that the staff were attending to calls the whole time, even the online chat. My screenshots tell a different story. She was shocked. I have reported them to the ISPA.org.za This company doesn't even deserve a star.
Good day, I haven’t been a “confirmed” user for over 2 months. I have since spent my money at Takealot and OneDayOnly. From 65” 4K Hisense to a Samsung S23 Ultra and more. The average spend was over R60k. You can deactivate and delete my account 😉 – Not a fan of BoB anymore.
Stay clear from Tyme Bank Credit Card. I've been struggling the past 7 days to get my PIN. You can only call from the number that's linked to your profile. I've called in 25 times since 3 March. Had my primary number changed. Nothing! Stick to a reputable bank and give Tyme Bank a skip.
I have placed an order for magic filters for my washing and it was marked as urgent on 22/07/2020 with Sibusiso M. I clearly put in the email that I need 2 x filters, in other words, 4 x parts in total. I even mentioned the parts model numbers as well as my washing machine's model number. The quote was received and proof of payment of R,172.50 was sent back within a few minutes. This is how desperate I am about the order. The next day, no feedback. I have since I have sent the proof of payment, followed up every second day. The email address: spares at Hisense co za. A week went by and I tried calling the number as listed on the website. No luck. I then vented to Facebook for assistance. I was told that Sibusiso will get back to me soonest. I kept on following up via email, no luck! After many frustrations, I called in again on Tuesday and I was assisted by a lady. She promised she will get back to me before 5 pm. No once called me. I called in again on Wednesday and was assisted by Resinda. Here is where I learnt that Sibusiso quoted me incorrectly but NO ONE TOLD ME THIS BEFORE!! She also promised that she will get back to me before 5 pm. Guess what, she hasn't came back to me. On Thursday I received an email from someone else in the spares department, seems like Sibusiso is gone, for an additional R402.50. This is daylight robbery! What I've learnt is when you pay cheap for an item, you will receive a substandard after-sales service. I have 2 x Hisense fridges, 16kg washing machine, 40" LED TV and a dishwasher. I have now sold the one Hisense fridge and bought a side by side LG fridge. The Hisense TV is a 3 months old, I will be returning this for a reputable model like Samsung or LG. Hisense, you've disappointed me and I will advise my friends and family to stay clear from your products.
Not living up to their word. The tourism industry has been hit hard by a pandemic and Santam refuses to offer support to their customers who has a clause in their business insurance policy for this.
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